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- Tasks: Lead a dynamic team to enhance water network operations and customer experience.
- Company: Join Scottish Water, a leader in sustainable water management and community service.
- Benefits: Enjoy 38 days holiday, flexible working, pension, life assurance, and discounts.
- Why this job: Make a real impact on water quality and safety while developing your leadership skills.
- Qualifications: Proven operational experience, strong leadership skills, and a valid driving license required.
- Other info: Diversity and inclusivity are valued; adjustments for disabilities supported.
The predicted salary is between 41000 - 51970 £ per year.
Join us to apply for the Operations Team Leader - Multifunctional role at Scottish Water.
About the Role
Reporting to the CWS Multifunctional Team Manager, this leadership role supports Water asset operations, focusing on best practices in H&S, Water Quality, and fiscal management. The position involves improving operational performance across diverse Water Network assets and leading a high-performing team.
Key Responsibilities
- Manage water network activities in Argyll mainland and Lochaber, including wastewater networks.
- Foster a positive health, safety, and wellbeing culture.
- Lead and manage NSO and NMO teams, overseeing repairs and maintenance of water and wastewater infrastructure.
- Drive performance improvements and enhance customer experience.
- Manage network incident response and root cause analysis to improve asset resilience.
- Support the Capital Investment Programme and ensure timely project delivery.
- Collaborate with stakeholders to develop effective solutions to area-wide challenges.
- Manage contractors and ensure H&S compliance.
Candidate Requirements
- Significant experience in operational roles with a proven track record of safe, compliant performance.
- Strong leadership skills, including coaching, influencing, and team performance management.
- Knowledge of legislation, standards, processes relevant to distribution.
- Ability to manage a large budget and operational environment.
- Valid driving license.
Benefits and Additional Information
- Enjoy 38 days of holiday, flexible working, pension, life assurance, annual bonus, and discounts through SW Splash.
- Salary ranges from £41,000 to £51,970, depending on experience.
- Application deadline: 18th May 2025.
- This role is grade 7; new employees start at £41,000.
Application Process
Applications are conditional upon screening and checks. We encourage candidates who meet most criteria to apply, understanding that development is part of the process.
Additional Notes
Scottish Water values diversity and inclusivity. We support adjustments for disabilities and neurodiverse conditions. Candidates must be Scottish taxpayers or willing to relocate within three months of employment. Data from applicants not active in the last 12 months will be deleted automatically. For inquiries, contact SWRecruitment@ScottishWater.co.uk.
Operations Team leader - Multifunctional employer: Scottish Water
Contact Detail:
Scottish Water Recruiting Team
SWRecruitment@ScottishWater.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Team leader - Multifunctional
✨Tip Number 1
Familiarise yourself with the specific operational challenges faced by Scottish Water, particularly in the Argyll mainland and Lochaber areas. Understanding local issues will help you demonstrate your knowledge during interviews and show that you're proactive about the role.
✨Tip Number 2
Highlight your leadership experience by preparing examples of how you've successfully managed teams in high-pressure environments. Be ready to discuss your approach to fostering a positive health and safety culture, as this is crucial for the role.
✨Tip Number 3
Network with current or former employees of Scottish Water to gain insights into the company culture and expectations for the Operations Team Leader role. This can provide you with valuable information that can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with budget management and operational performance improvements. Be specific about how you've driven efficiencies in past roles, as this will be key to demonstrating your fit for the position.
We think you need these skills to ace Operations Team leader - Multifunctional
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and candidate requirements. Tailor your application to highlight how your experience aligns with the specific needs of the Operations Team Leader role at Scottish Water.
Highlight Leadership Experience: Emphasise your leadership skills in your CV and cover letter. Provide examples of how you've successfully managed teams, improved performance, and fostered a positive culture in previous roles.
Showcase Relevant Skills: Make sure to include any relevant operational experience, knowledge of health and safety legislation, and budget management skills. Use specific examples to demonstrate your expertise in these areas.
Craft a Compelling Cover Letter: Write a personalised cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Mention why you want to work for Scottish Water and how you can contribute to their goals.
How to prepare for a job interview at Scottish Water
✨Showcase Your Leadership Skills
As an Operations Team Leader, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led teams in the past, focusing on coaching and performance management to highlight your capability to foster a positive work culture.
✨Understand Health & Safety Regulations
Given the emphasis on health and safety in this role, make sure you are well-versed in relevant legislation and standards. Be ready to discuss how you have implemented H&S practices in previous roles and how you plan to maintain compliance.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding network incident responses and root cause analysis. Think of specific situations where you improved operational performance or resolved issues effectively.
✨Demonstrate Financial Acumen
Since managing a large budget is part of the role, be prepared to discuss your experience with fiscal management. Highlight any instances where you successfully managed budgets or improved cost efficiency in your previous positions.
