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- Tasks: Lead housing options advice and manage complex case work for residents in need.
- Company: Join a dedicated team within the Local Authority focused on homelessness prevention.
- Benefits: Enjoy flexible working options and opportunities for professional development.
- Why this job: Make a real impact in your community while developing leadership skills in a supportive environment.
- Qualifications: Significant experience in client assessments and complex case management is essential.
- Other info: This role involves collaboration with social care services to enhance family support.
The predicted salary is between 36000 - 60000 £ per year.
Role Purpose: To provide expert advice, undertake complex case work, represent the Local Authority in high-profile situations, and proactively contribute to the leadership and management of the Housing Options, Move-On, and Homeless Prevention service for residents requiring housing assistance. The post-holder will lead a service delivering housing options advice, including low-cost home ownership, homelessness prevention, and statutory assessments. The operational delivery will be accurate, flexible, and responsive to client needs, ensuring team plans and performance targets are met, fostering a culture of resident-first service and continuous improvement. The role involves leading strategic service improvements and collaborating on cross-cutting priorities, including working with social care services to support family move-ons and understanding housing impacts on other services.
Job Description
- People Management: Responsible for selecting, developing, and managing project teams within the Housing Service and other areas, ensuring engagement and performance.
- Representation: Act as a senior officer representing the service publicly and internally, improving service delivery and stakeholder relations.
- Policy Implementation: Support policy and strategic actions, identify performance improvements, promote modern practices, and target service weaknesses for enhancement.
- Performance Management: Challenge and resolve poor performance within the team.
Experience
- Significant experience in a demand-led, front-facing team involving client interviews and assessments.
- Experience with complex case work and case management systems, including independent reviews.
- Proven track record at a senior level in Housing or similar organizations.
- Experience in developing and implementing innovative, cost-effective solutions and service improvements.
- Experience managing complex projects with multiple partners.
- Budget management experience.
Knowledge & Skills
- Comprehensive understanding of relevant policies and strategies, including Hillingdon's housing and homelessness strategies and related sub-strategies.
- Hillingdon's health and wellbeing strategy.
- Social housing allocations policy.
- The Housing Act 1996 (Parts VI & VII).
- Central government guidance and codes.
- DWP guidance and benefits regulations.
- Domestic abuse and safeguarding policies.
Homeless Prevention Officer employer: Job Switch
Contact Detail:
Job Switch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homeless Prevention Officer
✨Tip Number 1
Familiarise yourself with Hillingdon's housing and homelessness strategies. Understanding these policies will not only help you in interviews but also demonstrate your commitment to the role and the community.
✨Tip Number 2
Network with professionals in the housing sector, especially those who have experience in complex case work. Engaging with others can provide insights into the role and may even lead to valuable referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed complex projects or improved service delivery in previous roles. This will showcase your leadership skills and ability to drive performance improvements.
✨Tip Number 4
Stay updated on current trends and challenges in homelessness prevention. Being knowledgeable about recent developments will allow you to speak confidently about how you can contribute to strategic service improvements.
We think you need these skills to ace Homeless Prevention Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housing services, case management, and client assessments. Use specific examples that demonstrate your ability to manage complex cases and lead teams effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for homelessness prevention and your understanding of the policies and strategies relevant to the role. Mention how your previous experiences align with the responsibilities outlined in the job description.
Showcase Leadership Skills: Emphasise your experience in managing teams and projects. Provide examples of how you have successfully led service improvements or collaborated with other services to achieve positive outcomes for clients.
Highlight Relevant Knowledge: Demonstrate your comprehensive understanding of housing policies, the Housing Act 1996, and related regulations. Mention any specific training or certifications that enhance your qualifications for this role.
How to prepare for a job interview at Job Switch
✨Know Your Policies
Familiarise yourself with Hillingdon's housing and homelessness strategies, as well as the Housing Act 1996. Being able to discuss these policies confidently will demonstrate your expertise and commitment to the role.
✨Showcase Your Experience
Prepare specific examples from your past work that highlight your experience in complex case management and client assessments. This will help illustrate your capability to handle the demands of the position effectively.
✨Demonstrate Leadership Skills
Be ready to discuss your approach to managing teams and improving performance. Highlight any previous experiences where you successfully led a project or improved service delivery, as this is crucial for the role.
✨Engage with Stakeholder Relations
Think about how you would represent the service both publicly and internally. Prepare to share ideas on how to enhance stakeholder relations and improve service delivery, as this will be key in your role.
