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For Companies At a Glance
- Tasks: Manage and optimise lab operations, ensuring top-notch performance and safety.
- Company: Join Viasat, a leader in global communication solutions for over 35 years.
- Benefits: Enjoy a collaborative environment with opportunities for growth and innovation.
- Why this job: Be part of a mission-driven team that tackles global challenges and makes a positive impact.
- Qualifications: Bachelor’s degree in IT or related field; 5+ years in IT and lab management required.
- Other info: UK citizenship or permanent residency is necessary; hands-on experience with RF equipment is a plus.
The predicted salary is between 48000 - 72000 £ per year.
About us
One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments, and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.
What you'll do
- Design, implement, and maintain the overall structure and operations of the Brookman’s Park lab and its supporting data center.
- Collaborate with multi-functional teams to resolve lab needs, prioritise resources, and ensure alignment with project objectives.
- Provide input on budgetary requirements for lab equipment, maintenance, and operational expenses.
- Assist in implementing a range of service methodologies, including incident management, problem management, capacity management, and more.
- Maintain existing co-located and in-house Data Centers.
- Coordinate technical and IT issues on site and provide support.
- Support and maintain lab system access and automation to test various satellite terminals Over the Air and via Satellite Simulator.
- Update lab device and cable management documentation and relevant system databases like Patch Manager.
- Ensure health and safety needs are met for lab tenants and visitors.
- Facilitate and coordinate lab installations, including data center/lab and antenna gantry.
The day-to-day
- Develop and document standard methodologies for lab utilisation, equipment maintenance, data management, and safety, updating tools such as Patch Manager.
- Supervise the acquisition, installation, calibration, and maintenance of RF and network test equipment and data center infrastructure.
- Manage the daily operations of the 60-cabinet data center, ensuring optimal performance and reliability.
- Engage in practical testing and resolve issues related to RF, networking, servers, etc., as needed.
- Conduct audits of lab and storage items.
What you'll need
- Bachelor’s degree in information technology or a related field.
- 5+ years of experience in IT, including servers, networking, and lab management.
- Proficient understanding of RF engineering/VSAT principles and practices.
- Hands-on experience configuring and troubleshooting switches/routers.
- Ability to develop and implement efficient lab processes.
- Experience with data center operations and management.
- Excellent problem-solving, decision-making, and analytical skills.
- Strong organisational skills, attention to detail, and time management.
- Effective communication and interpersonal skills.
- Knowledge of Linux OS, VMware, AWS, and automation systems.
- Ability to be onsite at the lab facility.
- UK citizenship or permanent residency.
What will help you on the job
- Experience with RF test equipment and software; VSAT installation experience is a plus.
- Networking experience; Cisco CCNA/CCNP or JUNOS certification is ideal.
- Knowledge of data center infrastructure, networking, and DCIM tools like Patch Manager.
- Experience with lab automation tools and software.
- Exceptional problem-solving abilities.
- Strong logistical and coordination skills for installations and demonstrations.
Viasat is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, disability, medical condition, marital status, genetics, age, veteran status, or any other protected status.
Satcom Lab Manager employer: Viasat
Contact Detail:
Viasat Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Satcom Lab Manager
✨Tip Number 1
Familiarise yourself with the latest RF engineering and VSAT principles. Understanding these concepts will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the satellite communications field. Attend industry events or join relevant online forums to connect with others who may provide insights or referrals for the Satcom Lab Manager position.
✨Tip Number 3
Showcase your hands-on experience with lab management and data centre operations. Be prepared to discuss specific examples of how you've improved processes or resolved technical issues in previous roles.
✨Tip Number 4
Brush up on your knowledge of automation systems and tools like Patch Manager. Being able to speak confidently about these technologies will set you apart from other candidates.
We think you need these skills to ace Satcom Lab Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT, lab management, and RF engineering. Use specific examples that demonstrate your skills in managing data centres and troubleshooting networking issues.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and how your background aligns with Viasat's mission. Mention your experience with lab operations and any relevant certifications like Cisco CCNA/CCNP.
Showcase Problem-Solving Skills: Provide examples in your application that illustrate your problem-solving abilities, particularly in relation to RF and networking challenges. This will help demonstrate your analytical skills and readiness for the role.
Highlight Team Collaboration: Emphasise your experience working in multi-functional teams. Viasat values collaboration, so mention specific projects where you successfully worked with others to achieve common goals.
How to prepare for a job interview at Viasat
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of RF engineering, VSAT principles, and data centre operations. Be prepared to discuss your hands-on experience with configuring and troubleshooting networking equipment, as this will likely come up during the interview.
✨Showcase Your Problem-Solving Skills
Viasat values strong analytical and problem-solving abilities. Prepare examples from your past experiences where you've successfully resolved technical issues or improved lab processes. This will demonstrate your capability to handle challenges in the role.
✨Highlight Your Team Collaboration
Since the role involves collaborating with multi-functional teams, be ready to share instances where you've worked effectively with others. Emphasise your communication skills and how you ensure alignment with project objectives.
✨Understand Health and Safety Protocols
Familiarise yourself with health and safety standards relevant to lab environments. Be prepared to discuss how you would ensure these needs are met for lab tenants and visitors, as this is a crucial aspect of the role.
