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- Tasks: Provide exceptional customer service and guide customers through our tea and coffee selection.
- Company: Whittard of Chelsea has been enhancing the tea and coffee experience since 1886.
- Benefits: Enjoy team rewards, individual incentives, and a dynamic work environment.
- Why this job: Join a passionate team and share your love for tea and coffee with customers.
- Qualifications: No prior experience required; enthusiasm and teamwork are key!
- Other info: This is a temporary contract requiring a minimum of 24 hours per week.
The predicted salary is between 20000 - 30000 £ per year.
We’re looking for enthusiastic individuals to join our Oxford Street store team and help continue its success! If you’re passionate about customer service, enjoy working in a dynamic environment, and want to be part of a growing company, we want to hear from you!
At Whittard, we’ve been passionate about elevating the tea and coffee experience for our customers since 1886. Are you a tea and coffee enthusiast with a passion for sharing your knowledge with others? Join the Whittard Family today!
Please note this role is required to work a minimum of 24 hours a week and is initially a 6 month temporary contract.
- Providing world-class customer service.
- Serving as an ambassador for our premium tea and coffee, guiding customers through our expertly curated selection to find their perfect purchase.
- Consistently achieving daily sales targets.
- Collaborating closely with your team to foster excellent working relationships.
- Managing front-facing duties including operating the till, engaging in customer service, and conducting tastings.
- Handling day-to-day operations such as cleaning, unpacking deliveries, managing stock, and banking duties.
- Leading in-store and on-street tastings to elevate the Whittard product experience.
- Proven ability to work effectively in a team.
- Confidence in engaging customers in meaningful product discussions and providing outstanding service and support.
- A commitment to personal growth and achieving excellence.
- Previous experience in customer-facing roles is desirable but not essential.
You will be part of a friendly team in our bustling Oxford Street store. Your role is pivotal in ensuring an unmatched customer service experience that encourages repeat visits. With ongoing store incentives including individual rewards and team benefits, joining Whittard means becoming part of a company that celebrates its team consistently.
Sales Advisor - Oxford Street employer: Whittard Of Chelsea
Contact Detail:
Whittard Of Chelsea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Oxford Street
✨Tip Number 1
Familiarise yourself with Whittard's product range, especially their teas and coffees. Being knowledgeable about the products will help you engage customers effectively and demonstrate your passion for the brand.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you for engaging with customers in a friendly and informative manner, which is crucial for this Sales Advisor role.
✨Tip Number 3
Network with current or former employees of Whittard to gain insights into the company culture and expectations. This can give you an edge during interviews and show your genuine interest in joining the team.
✨Tip Number 4
Be prepared to discuss your teamwork experiences. Since collaboration is key in this role, think of examples where you've successfully worked as part of a team to achieve a common goal.
We think you need these skills to ace Sales Advisor - Oxford Street
Some tips for your application 🫡
Show Your Passion for Customer Service: In your application, highlight your enthusiasm for customer service. Share specific examples of how you've provided excellent service in previous roles or experiences, especially if they relate to food and beverage.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Sales Advisor role. Emphasise any previous customer-facing roles, teamwork experiences, and your ability to meet sales targets.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for tea and coffee. Mention why you want to work at Whittard and how you can contribute to their success on Oxford Street.
Prepare for Potential Questions: Think about common interview questions related to customer service and sales. Prepare answers that demonstrate your ability to engage customers and work effectively in a team, as these are key aspects of the role.
How to prepare for a job interview at Whittard Of Chelsea
✨Show Your Passion for Tea and Coffee
Make sure to express your enthusiasm for tea and coffee during the interview. Share any personal experiences or knowledge you have about different types of tea and coffee, as this will demonstrate your genuine interest in the products you'll be selling.
✨Highlight Customer Service Skills
Since the role focuses heavily on providing world-class customer service, be prepared to discuss your previous experiences in customer-facing roles. Use specific examples to illustrate how you've successfully engaged with customers and resolved any issues they may have had.
✨Demonstrate Teamwork Abilities
Whittard values collaboration, so be ready to talk about your experience working in a team. Share instances where you contributed to a positive team environment or helped achieve a common goal, as this will show that you can work well with others.
✨Prepare for Product Tastings
As tastings are part of the role, think about how you would conduct a tasting session. Be ready to discuss how you would engage customers during tastings and what techniques you might use to enhance their experience with the products.
