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For Companies At a Glance
- Tasks: Engage with customers, close sales, and provide top-notch service daily.
- Company: Join Parts Authority, a leading automotive parts distributor since 1973.
- Benefits: Enjoy comprehensive health coverage, flexible spending accounts, and employee discounts.
- Why this job: Be part of a dynamic team driving success in the automotive industry.
- Qualifications: 3 years in counter sales preferred; strong communication and customer service skills required.
- Other info: Opportunities for growth and a supportive work environment await you!
The predicted salary is between 28000 - 42000 £ per year.
About Us: Join the leading force in the automotive industry! Founded in 1973, Parts Authority is a national powerhouse in distributing automotive replacement parts, tools, equipment, and transmissions. Headquartered in Long Island, New York, we are expanding rapidly with over 300 locations serving customers nationwide.
What Sets Us Apart: At Parts Authority, our secret weapon is our team. Our professionally trained and experienced counter people are dedicated to helping customers find the perfect parts and brands for their needs. We partner with over 400 top-tier suppliers, ensuring our customers receive the best parts available.
Your Role: As an Auto Parts Counter Professional, you’ll report directly to the Store Manager and be at the heart of our inside sales activity. You’ll build and maintain lasting relationships with our customers, ensuring they receive the best service and support. Your goal? “Get the Sale!” Close deals, meet targets, and help us drive success.
Responsibilities:
- Build and maintain productive, long-lasting relationships with existing customers.
- Close sales to achieve goals and drive growth.
- Work with customers in a courteous and professional manner.
- Get to know our customers and understand their needs.
- Locate hard-to-find parts and negotiate with vendors for the best deals.
- Provide precise quotes and follow up with customers to ensure orders are placed.
- Track lost sales and promote company specials.
- Assist colleagues when needed and foster new sales opportunities.
- Fulfill customer orders from various sectors, including installers, fleets, municipalities, and car dealerships.
- Perform other duties as assigned.
- Maintain and promote workplace safety.
- Securing and transferring cash or other assets.
Qualifications:
- Minimum 3 years in counter sales in a competitive market, with a preference for wholesale auto parts sales in the aftermarket industry.
- Exceptional phone skills with a positive, enthusiastic, and attentive tone.
- An existing customer base is a plus.
- Excellent negotiation, interpersonal, and communication skills (both written and verbal).
- Passionate about exceptional customer service and exceeding sales goals.
- Ability to build and maintain lasting business relationships.
- General automotive knowledge is preferred.
- Focused on results, a producer, closer, and committed to growth.
- Experience with POS systems and proficiency in MS Office applications (Word and Excel).
- Strong organizational and time management skills.
- Spanish and/or Chinese (Mandarin or Cantonese) is a plus.
- Ability to act and operate independently to accomplish objectives.
- Outgoing, assertive, proactive, positive, with a “can-do” attitude and tenacity in pursuit of goals.
Benefits of Joining Parts Authority:
- Comprehensive Coverage: Medical, Pharmacy, Dental, and Vision Coverage.
- Insurance Options: Basic Life and AD&D, Short and Long Term Disability Coverage.
- Flexible Accounts: Flexible Spending Account, Commuter Expense Reimbursement Account, Health Savings Account, Health Reimbursement Account.
- Additional Benefits: Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, ID Theft Insurance, Legal Plan Insurance, Pet Insurance.
- Employee Support: Employee Assistance Program (EAP), Paid Holidays, Sick Leave, and Vacation.
- Financial Security: Profit Sharing/401(k) Plan.
- Discounts: Employee Discounts on Merchandise.
Equal Opportunity Employer: We consider applicants for all positions without regard to race, colour, creed, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, presence of a non-job-related medical condition, or any other legally protected status.
Ready to Ignite Your Career? Join Parts Authority today and be a part of a thriving, dynamic team dedicated to excellence in the automotive industry. Apply now and let’s drive success together!
Auto Parts Counter Professional employer: Parts Authority
Contact Detail:
Parts Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Auto Parts Counter Professional
✨Tip Number 1
Familiarise yourself with the automotive parts industry and the specific brands that Parts Authority partners with. This knowledge will help you engage customers more effectively and demonstrate your expertise during interviews.
✨Tip Number 2
Practice your phone skills by role-playing customer interactions with friends or family. Focus on maintaining a positive and enthusiastic tone, as this is crucial for building rapport with customers over the phone.
✨Tip Number 3
Network with professionals in the automotive industry, especially those who have experience in counter sales. They can provide valuable insights and may even refer you to job openings at Parts Authority.
✨Tip Number 4
Prepare to discuss your previous sales achievements and how you've built relationships with customers in past roles. Be ready to share specific examples that highlight your results-oriented approach and problem-solving skills.
We think you need these skills to ace Auto Parts Counter Professional
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in counter sales, particularly in the automotive industry. Emphasise any achievements related to sales targets and customer relationship management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention specific examples of how you've successfully built relationships with customers and closed sales in previous roles.
Highlight Automotive Knowledge: If you have general automotive knowledge, make sure to include it in your application. This could set you apart from other candidates and show your understanding of the industry.
Showcase Communication Skills: Since excellent communication skills are crucial for this role, provide examples in your application of how you've effectively communicated with customers, negotiated deals, or resolved issues in past positions.
How to prepare for a job interview at Parts Authority
✨Know Your Automotive Parts
Brush up on your automotive knowledge before the interview. Familiarise yourself with common parts, brands, and tools that Parts Authority deals with. This will show your passion for the industry and help you engage in meaningful conversations.
✨Demonstrate Customer Engagement Skills
Prepare examples of how you've built and maintained relationships with customers in previous roles. Highlight your ability to understand their needs and provide exceptional service, as this is crucial for the Auto Parts Counter Professional position.
✨Showcase Your Sales Achievements
Be ready to discuss your sales experience and any targets you've met or exceeded. Use specific metrics to illustrate your success in closing deals and driving growth, as this aligns with the role's responsibilities.
✨Practice Your Communication Skills
Since excellent communication is key, practice articulating your thoughts clearly and confidently. Prepare to answer questions about negotiation and problem-solving, as these skills are essential for locating hard-to-find parts and providing accurate quotes.
