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For Companies At a Glance
- Tasks: Lead and optimise marketing campaigns while collaborating with diverse teams.
- Company: Join Twilio, a remote-first company revolutionising global communications.
- Benefits: Enjoy competitive pay, generous time-off, wellness leave, and more perks.
- Why this job: Be part of a vibrant team making a global impact in a supportive culture.
- Qualifications: Bachelor's degree and 3-5 years in marketing operations or project management required.
- Other info: Remote role based in the UK with occasional travel for team meetings.
The predicted salary is between 28800 - 48000 £ per year.
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to a remote-first work culture and a strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day.
About the job
We are seeking a detail-oriented and strategic Marketing Operations Manager to oversee the planning, execution, and optimization of campaign operations. Reporting to the Manager, Marketing Campaign Operations, this role will be the operational backbone of our campaign initiatives.
Responsibilities
- Collaborate with stakeholders to develop campaign strategies, timelines, and objectives
- Build, test, and execute marketing campaigns across various platforms
- Prioritize, track, and document campaign request updates via project management software (Jira)
- Optimize internal processes to improve efficiency and reduce bottlenecks
- Resolve roadblocks and issues as needed to meet campaign goals
- Identify and recommend improvements based on campaign performance insights
Qualifications
- Bachelor's degree in Marketing, Business, Communications, or a related field
- 3-5 years of experience in campaign operations, marketing operations, or project management
- Experience building automated and complex campaign programs from inception to completion (e.g., lead nurtures, customer lifecycle nurtures, audience segmentation, workflow automations)
- Strong competency in marketing automation (Marketo preferred)
- Proven ability to manage multiple projects simultaneously in a fast-paced environment
- Excellent written and verbal communication skills
- Relevant certifications such as Marketo Certified Expert
- Proficiency with project management tools (e.g., Jira, Airtable, Asana)
This role is remote and based in the United Kingdom.
Travel
Occasional travel may be required for project or team in-person meetings.
Benefits
We offer competitive pay, generous time-off, parental and wellness leave, healthcare, a retirement savings program, and more, varying by location.
Our culture
We solve problems, take initiative, and embrace new ideas. We support community involvement and value colleagues who embody our Twilio Magic values.
Equal opportunity
Twilio is proud to be an equal opportunity employer, committed to diversity and inclusion. We provide accommodations for applicants with disabilities. For assistance, contact accommodations@twilio.com.
Marketing Operations Manager Remote - United Kingdom employer: Twilio
Contact Detail:
Twilio Recruiting Team
accommodations@twilio.com
StudySmarter Expert Advice 🤫
We think this is how you could land Marketing Operations Manager Remote - United Kingdom
✨Tip Number 1
Familiarise yourself with Twilio's products and services. Understanding their communication solutions will help you demonstrate how your skills can contribute to their mission of enhancing customer experiences.
✨Tip Number 2
Network with current or former Twilio employees on platforms like LinkedIn. Engaging with them can provide insights into the company culture and the specific challenges they face in marketing operations.
✨Tip Number 3
Showcase your experience with marketing automation tools, especially Marketo. Be prepared to discuss specific campaigns you've managed and how you optimised them for better performance.
✨Tip Number 4
Prepare to discuss your project management skills, particularly with tools like Jira. Highlight examples where you've successfully managed multiple projects and resolved roadblocks to meet campaign goals.
We think you need these skills to ace Marketing Operations Manager Remote - United Kingdom
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in marketing operations and campaign management. Use keywords from the job description to demonstrate that you meet the qualifications Twilio is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for marketing and your understanding of Twilio's mission. Mention specific experiences that align with the responsibilities of the Marketing Operations Manager role.
Showcase Your Skills: In your application, emphasise your proficiency with marketing automation tools like Marketo and project management software such as Jira. Provide examples of how you've successfully managed multiple projects in fast-paced environments.
Highlight Your Communication Abilities: Since excellent written and verbal communication skills are crucial for this role, include examples of how you've effectively communicated with stakeholders or resolved issues in previous positions.
How to prepare for a job interview at Twilio
✨Understand Twilio's Culture
Before your interview, take some time to research Twilio's remote-first work culture and their commitment to global inclusion. Be prepared to discuss how your values align with theirs and how you can contribute to their vibrant team.
✨Showcase Your Campaign Experience
Highlight your experience in campaign operations, especially any specific projects where you built automated campaigns from start to finish. Use concrete examples to demonstrate your ability to manage multiple projects and optimise processes.
✨Familiarise Yourself with Tools
Since the role requires proficiency in project management tools like Jira, make sure you're comfortable discussing your experience with these platforms. If you have experience with Marketo or similar marketing automation tools, be ready to share how you've used them effectively.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills, particularly in resolving roadblocks during campaign execution. Think of specific instances where you identified issues and implemented solutions to meet campaign goals.
