Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support Harrods' Data Network across LAN, WAN, Wireless, and Security environments.
- Company: Join Harrods, a luxury department store known for top designers and exceptional shopping experiences.
- Benefits: Enjoy a friendly work environment, career growth opportunities, and support for your unique strengths.
- Why this job: Be part of a team that values innovation and celebrates diverse backgrounds and experiences.
- Qualifications: CCNP Level experience in Cisco technologies and strong knowledge of networking and security practices required.
- Other info: We encourage applicants from all walks of life to apply and showcase their unique talents.
The predicted salary is between 36000 - 60000 £ per year.
We have an exciting opportunity for a Network Support Engineer to join our IT team here at Harrods. You will provide technical support for Harrod’s Data Network across LAN, WAN, Wireless, Security and SDA environments.
About the Role
The Network Support Engineer will implement, promote and enforce standards, safeguards, and procedures concerning the technical architecture of the Cisco Core Networking layer across multiple sites, WAN environment, while considering newer Software Defined technologies, Security layers and Load balancing environments using industry best practices. You will also:
- Review advances in Networking and Security practices in line with PCI DSS
- Ensure adoption of Change Project Office standards and other governance practices across all areas
- Ensure maximum service availability and performance through proactive monitoring, reporting and continuous improvement to service and processes
- Implement security solutions and practices to deal with risks and threats on environments within the remit of the role
About You
The ideal candidate will have previous experience in LAN & WAN – CCNP Level in Cisco technologies and demonstrable knowledge of Cisco Switching (Nexus 9K series, Nexus 7K series & Catalyst 9000 Series), VLAN, STP, VPC, QoS, Overlay technologies, and Multicast. It is important that you have a strong understanding of NAC & role-based access control, configuring and deploying as well as strong Routing capabilities. You will also have the following:
- Previous experience in wireless networking and security layer
- Good understanding of VPN technologies
- Good understanding of Cloud – Public/Private/Hybrid
- Clear communication skills both written and verbal
- Great attention to detail
- Ability to design best fit solutions
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
Networks Support Engineer employer: Harrods Limited
Contact Detail:
Harrods Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Networks Support Engineer
✨Tip Number 1
Familiarise yourself with the latest Cisco technologies, especially the Nexus 9K and Catalyst 9000 series. Being able to discuss specific features and benefits of these products during your interview will show your expertise and enthusiasm for the role.
✨Tip Number 2
Brush up on your knowledge of Software Defined Networking (SDN) and how it integrates with traditional networking. Be prepared to share examples of how you've implemented or supported SDN solutions in previous roles.
✨Tip Number 3
Demonstrate your understanding of security practices, particularly in relation to PCI DSS compliance. Prepare to discuss any relevant experiences where you ensured network security and compliance in your past positions.
✨Tip Number 4
Showcase your problem-solving skills by preparing examples of how you've proactively monitored and improved network performance. Highlighting your ability to troubleshoot and resolve issues quickly will be key in impressing the hiring team.
We think you need these skills to ace Networks Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with LAN and WAN technologies, particularly your CCNP level skills in Cisco. Include specific examples of your work with Cisco Switching, VLANs, and security practices to align with the job requirements.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role at Harrods and how your background in networking aligns with their needs. Mention your understanding of PCI DSS and your proactive approach to service availability and performance.
Showcase Communication Skills: Since clear communication is essential for this role, ensure that your application reflects your written communication skills. Use concise language and structure your documents well to demonstrate your attention to detail.
Highlight Continuous Improvement: Discuss any experiences where you implemented improvements in network performance or security. This could include monitoring practices or adopting new technologies, showcasing your commitment to continuous improvement in line with industry best practices.
How to prepare for a job interview at Harrods Limited
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Cisco technologies, especially the Nexus and Catalyst series. Highlight specific projects where you've implemented or managed LAN and WAN environments, as this will demonstrate your hands-on knowledge.
✨Understand Security Standards
Familiarise yourself with PCI DSS and other security practices relevant to the role. Be ready to explain how you have previously implemented security solutions and how you would approach risks and threats in a network environment.
✨Communicate Clearly
Since clear communication is essential for this role, practice articulating your thoughts on complex networking concepts. Use simple language to explain technical details, ensuring that even non-technical interviewers can understand your points.
✨Demonstrate Problem-Solving Skills
Prepare examples of past challenges you've faced in network support and how you resolved them. This will showcase your ability to think critically and improve service availability and performance proactively.
