At a Glance
- Tasks: Lead and inspire a team to deliver outstanding customer service and achieve performance targets.
- Company: Join Next, a leading retail brand known for its commitment to quality and customer satisfaction.
- Benefits: Enjoy flexible working options and personal development from day one.
- Why this job: Be part of a dynamic team in a fast-paced environment that values innovation and teamwork.
- Qualifications: Passion for customers, strong communication skills, and experience in leading teams are essential.
- Other info: Shifts include evenings and weekends; EU work permit required.
The predicted salary is between 28800 - 43200 £ per year.
Location: Liverpool, United Kingdom
EU work permit required: Yes
Shifts you are applying for: 38.75 hrs per week; Mon 12:15 - 20:30; Tue 09:00 - 17:15; Wed 09:00 - 17:15; Thu 09:00 - 17:15; Sat 10:45 - 19:00
To be a successful Sales Manager, you will lead and inspire your team to prioritize outstanding customer service and achieve performance targets. Your role will be varied, fast-paced, challenging, but ultimately rewarding. Your experience in leading, coaching, and motivating a team will be crucial. We invest in your personal development from day one, and flexible working options are available.
About the Role:
- Support the store management team across all product areas, including back of house operations and store management when needed.
- Manage a team to deliver excellent service and accurate stock processes in a commercial, operationally efficient, and safe environment that meets targets.
- Create an atmosphere of support, motivation, and inspiration within your team.
- Demonstrate a hands-on approach in all commercial and operational activities.
- Ensure communication is up-to-date and accurate to meet business needs.
About You:
- You are passionate about customers, people, and products, inspiring others and creating a positive team environment.
- You possess exceptional commercial understanding to create a great shopping experience.
- You are a team player who thrives in results-driven, fast-paced, and challenging environments, with the ability to adapt quickly.
- You are a great communicator, approachable under pressure, and realistic in expectations.
- You can problem-solve, make sound decisions, challenge processes, and generate innovative ideas.
- You are confident in handling people issues.
- You are an effective multitasker who can plan, organize, and prioritize workloads.
Sales Manager - Liverpool Church Street (N91844) employer: Next
Contact Detail:
Next Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager - Liverpool Church Street (N91844)
✨Tip Number 1
Familiarise yourself with Next's values and customer service philosophy. Understanding their approach will help you align your answers during interviews and demonstrate that you're a great fit for their team.
✨Tip Number 2
Prepare examples from your past experience where you've successfully led a team or improved customer service. Be ready to discuss specific challenges you faced and how you overcame them, as this will showcase your leadership skills.
✨Tip Number 3
Network with current or former employees of Next if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 4
Demonstrate your adaptability by discussing how you've thrived in fast-paced environments before. Highlighting your ability to manage multiple tasks effectively will resonate well with the demands of the Sales Manager role.
We think you need these skills to ace Sales Manager - Liverpool Church Street (N91844)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales management and team leadership. Use specific examples that demonstrate your ability to inspire and motivate a team, as well as your commercial understanding.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and your approach to creating a positive team environment. Mention how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Skills: Emphasise skills such as problem-solving, multitasking, and effective communication. Provide examples of how you've successfully managed teams and met performance targets in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Next
✨Show Your Leadership Skills
As a Sales Manager, you'll need to lead and inspire your team. Be prepared to share examples of how you've successfully motivated and coached others in previous roles. Highlight specific situations where your leadership made a difference.
✨Demonstrate Customer Passion
Since the role focuses on outstanding customer service, be ready to discuss your approach to creating a positive shopping experience. Share stories that showcase your passion for customers and how you've gone above and beyond to meet their needs.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you faced challenges in a fast-paced environment and how you tackled them. This will show your adaptability and decision-making skills.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. During the interview, ensure you listen actively and respond thoughtfully to demonstrate your strong communication skills.