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- Tasks: Support high-level meetings and events with AV technology and troubleshooting.
- Company: Join a leading firm known for its fast-paced, professional environment.
- Benefits: Enjoy remote work flexibility and opportunities for international travel.
- Why this job: Be part of a dynamic team that values innovation and collaboration in tech.
- Qualifications: Previous AV experience and a willingness to learn new technologies required.
- Other info: Opportunity for overtime and participation in exciting global projects.
The predicted salary is between 36000 - 60000 £ per year.
We are currently recruiting for a Conference Centre Technology Specialist II, to work Monday to Friday 9.30pm, in our London office. Our Conference Centre is used for high-level, fast-paced meetings, depositions, video conferences and small to large-scale events.
Responsibilities include:
- Interacting professionally with all levels of firm personnel to ensure the seamless and timely execution of meetings, training sessions and special events.
- Thoroughly understanding the firm’s hardware and software platforms for troubleshooting and configuration.
- Occasional travel to our global offices may be required.
- Supporting the day-to-day Conference Centre Technology operational needs.
- Assisting the Conference Technology team with organizing and documenting all aspects of Conference Technology.
- Keeping documentation on all maintenance activities including any equipment changes and incident reports.
- Setting up audio conferences (microphones, sound systems, speakerphones, conference calls).
- Setting up and supporting in person/hybrid meetings using Zoom, WebEx, MS Teams etc.
- Setting up presentation equipment (LCD projectors, screens, PowerPoint presentations, videos).
- Daily coordination and communication with the local conference centre scheduler to ensure the client’s needs are provided and supported as requested.
- Maintaining sufficient inventory of supplies (batteries, cables, power supplies) and ensuring operating efficiency of equipment.
- Ensuring daily that all onsite Conference Centre Technology systems are fully functional.
- Remaining calm yet communicating (and acting) with a sense of urgency when an end-user has an urgent matter requiring resolution.
- Retaining knowledge and staying current on the firm’s procedures and guidelines that affect technology usage and support requirements.
- Testing with external sites prior to meetings (ideally in the same video conference room as meeting).
- Assisting with quarterly detailed testing of all conference room equipment.
Education, Work Experience, Skills:
- Previous AV experience in a conference centre environment.
- Willingness to learn and adapt to new systems and procedures/stay current with AV technology.
- Ability to support remote trials and virtual events.
- Minimum understanding of complex AV systems, audio, video processing within a system, video/audio recording and editing.
Technologies/Software:
- Able to set up and operate AV systems.
- Able to troubleshoot AV systems and diagnose routine issues.
- Able to perform routine maintenance on AV equipment.
- Stays current on the state of the AV industry.
- Capable of developing event workflow plans.
- Understanding of Video over IP.
- Service Now.
- Microsoft Office / Outlook.
- Polycom/Cisco Video Conference.
- Microsoft PowerPoint presentation.
- Digital signage hardware and software (BrightSign/App Space).
- Video/audio editing software.
Tech Specialist - REMOTE employer: Kirkland & Ellis
Contact Detail:
Kirkland & Ellis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tech Specialist - REMOTE
✨Tip Number 1
Familiarise yourself with the specific AV technologies mentioned in the job description, such as Polycom/Cisco Video Conference systems and digital signage software. Having hands-on experience or knowledge about these tools will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the AV industry, especially those who work in conference centres. Attend relevant events or webinars to gain insights and potentially make connections that could lead to referrals for the position.
✨Tip Number 3
Prepare to discuss your troubleshooting skills in detail. Think of specific examples where you've successfully resolved AV issues under pressure, as this is a key aspect of the role and will demonstrate your capability to handle urgent situations.
✨Tip Number 4
Stay updated on the latest trends and advancements in AV technology. Being knowledgeable about new developments can help you stand out as a candidate who is proactive and passionate about the field.
We think you need these skills to ace Tech Specialist - REMOTE
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant AV experience, particularly in a conference centre environment. Emphasise your skills in troubleshooting, setting up audio-visual systems, and any familiarity with the technologies mentioned in the job description.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to handle high-pressure situations and your understanding of AV technology. Show how you can contribute to the seamless execution of meetings and events.
Highlight Relevant Skills: Clearly list your technical skills related to AV systems, such as knowledge of video connectors, audio signal levels, and experience with software like Microsoft PowerPoint and video conferencing tools. This will help you stand out as a qualified candidate.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a Tech Specialist role.
How to prepare for a job interview at Kirkland & Ellis
✨Know Your AV Basics
Make sure you brush up on your knowledge of audio and video systems. Be prepared to discuss your experience with different types of AV equipment, as well as your troubleshooting skills. This will show that you understand the technical requirements of the role.
✨Demonstrate Your Communication Skills
Since this role involves interacting with various personnel, practice how you articulate your thoughts clearly and professionally. Think of examples where you've successfully communicated in high-pressure situations, especially during events or meetings.
✨Familiarise Yourself with Relevant Software
Get comfortable with the software mentioned in the job description, such as Zoom, WebEx, MS Teams, and Microsoft PowerPoint. Being able to discuss your proficiency with these tools will give you an edge in the interview.
✨Show Your Problem-Solving Skills
Prepare to share specific instances where you've resolved technical issues under pressure. Highlight your analytical reasoning and how you remain calm while addressing urgent matters, as this is crucial for the role.
