Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead service design for a major healthcare initiative, creating user-centred digital services.
- Company: Join a well-established digital consultancy making a difference in the UK public sector.
- Benefits: Enjoy competitive pay, remote work options, and a collaborative team environment.
- Why this job: Be part of a multi-disciplinary agile team focused on impactful, inclusive design.
- Qualifications: Strong knowledge of GDS framework and experience in user-centred design required.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 42000 - 84000 £ per year.
An opportunity to join a well established digital consultancy delivering impactful services across the UK public sector. You will be working on a major healthcare initiative, supporting the discovery and design of accessible, user centred digital services within a multi disciplinary agile team.
Service Designer Responsibilities:
- Lead service design activities through discovery, alpha and beta stages
- Apply the GDS framework to shape services that meet user needs and policy goals
- Create and communicate service blueprints, user journeys and experience maps
- Collaborate with researchers, content designers, developers and product teams
- Advocate for inclusive, evidence-based design approaches across teams and stakeholders
Service Designer Requirements:
- Strong knowledge of the GDS framework and experience across discovery, alpha and beta phases
- Previous delivery experience on public sector or digital projects
- Skilled in service mapping, stakeholder engagement and user-centred design
- Ability to work in cross-functional agile teams in fast-paced environments
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Service Designer UX employer: Fruition Group
Contact Detail:
Fruition Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Designer UX
✨Tip Number 1
Familiarise yourself with the GDS framework and its principles. Understanding how to apply this framework in real-world scenarios will not only boost your confidence but also demonstrate your expertise during discussions with our team.
✨Tip Number 2
Engage with current trends in service design, particularly within the public sector. Being able to discuss recent case studies or innovations can set you apart and show your passion for creating user-centred services.
✨Tip Number 3
Prepare to showcase your experience in cross-functional teams. Highlighting specific examples of collaboration with researchers, developers, and content designers will illustrate your ability to thrive in an agile environment.
✨Tip Number 4
Be ready to advocate for inclusive design practices. Think about how you can communicate the importance of evidence-based design approaches and how they can benefit the projects you'll be working on with us.
We think you need these skills to ace Service Designer UX
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Service Designer position. Highlight key skills such as knowledge of the GDS framework and experience in user-centred design.
Tailor Your CV: Customise your CV to reflect your relevant experience in service design, particularly in public sector projects. Emphasise your skills in service mapping, stakeholder engagement, and working within agile teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for user-centred design and your understanding of the GDS framework. Use specific examples from your past work to demonstrate how you meet the job requirements.
Showcase Your Portfolio: If applicable, include a portfolio that highlights your previous work in service design. Make sure to present case studies that illustrate your process and outcomes, especially those related to healthcare or public sector initiatives.
How to prepare for a job interview at Fruition Group
✨Know the GDS Framework Inside Out
Make sure you have a solid understanding of the Government Digital Service (GDS) framework. Be prepared to discuss how you've applied it in previous projects, especially in the discovery, alpha, and beta phases.
✨Showcase Your User-Centred Design Skills
Be ready to share examples of how you've created service blueprints, user journeys, and experience maps. Highlight your ability to advocate for inclusive design approaches and how this has positively impacted your projects.
✨Demonstrate Collaboration Experience
Since you'll be working in a multi-disciplinary agile team, prepare to discuss your experience collaborating with researchers, content designers, developers, and product teams. Share specific instances where teamwork led to successful outcomes.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in real-world situations. Think about challenges you've faced in public sector or digital projects and how you overcame them, particularly in fast-paced environments.
