At a Glance
- Tasks: Support the Store Manager and manage the Tesco concession while delivering exceptional customer service.
- Company: Join Creative Lifestyle CIC, the UK's fastest-growing toy retailer with over 165 locations.
- Benefits: Enjoy flexible pay, birthday leave, 30 days holiday, and generous toy discounts.
- Why this job: Be part of a fun, supportive culture that prioritises training and career development.
- Qualifications: Looking for a positive, tech-savvy leader with retail experience and excellent people skills.
- Other info: This is a full-time, permanent role in Clydebank, offering a competitive salary plus bonus.
The predicted salary is between 22600 - 30900 £ per year.
Join the UK’s fastest-growing toy retailer as our Assistant Manager in Clydebank, West Dunbartonshire, United Kingdom on a full-time, permanent basis. In this role, you’ll have the unique opportunity to support your Store Manager while also helping to manage the local Tesco concession.
As our Assistant Manager, you will receive a competitive salary of £27,650 + Bonus per annum, along with an impressive range of benefits. Toy retailing is demanding, hands-on, and fast-paced, but it is also fun—every day brings new challenges. To thrive as our Assistant Manager, you must possess a competitive commercial mindset and that essential retail ‘trader’ instinct, excelling in a volume-driven, highly seasonal trading environment.
The Entertainer is a family-run business and the UK’s largest independent toy retailer, with over 165 locations nationwide. In 2019, we proudly acquired the Early Learning Centre (ELC), further solidifying our commitment to providing exceptional play experiences.
Why Join Us as Our Assistant Manager?
We genuinely care about our people, our customers, and the communities we serve. As our Assistant Manager, you’ll experience a friendly, supportive culture where training and development are prioritised, empowering you to ‘aim higher’ in your retail career. In return for your hard work and commitment, you’ll enjoy fantastic benefits such as:
- Flexible access to your pay via MyView PayNow
- Retail Trust benefits, including Virtual GP access
- Birthday leave and 30 days of holiday
- An annual bonus scheme
- Pension salary sacrifice
- Generous toy discounts
- Enhanced maternity and paternity pay
- High street and leisure discounts
- A cycle-to-work scheme
- Life cover
Key Responsibilities Of Our Assistant Manager
As our Assistant Manager, you will support the Store Manager with the following duties:
- Collaborating with your team to deliver exceptional customer service supported by in-depth product knowledge.
- Assisting your Store Manager in acting as a brand ambassador for our Tesco partners.
- Implementing and executing promotional changes while maintaining excellent merchandising standards on the shop floor.
- Developing and coaching your team to achieve fantastic sales results.
- Building external relationships to effectively market your store and drive sales growth.
What We’re Looking For In Our Assistant Manager
We seek a positive, people-focused individual who is genuinely excited about our brand and product ranges. You should be:
- Capable of managing and leading the store team in the absence of your Store Manager, especially during visits to the designated Tesco concession store.
- Tech-savvy and confident with new technology.
- Resilient and adaptable, with the ability to plan and execute operational activities under pressure.
- A strong leader with excellent people skills, capable of driving, developing, and motivating your team to become the best-loved toyshop.
Ideally, you will currently be in a position such as Branch Manager, Assistant Manager, Deputy Manager, Sales Manager, or Department Manager within a customer-focused retail environment, seeking a new career challenge. If you’re a competitive and commercial retailer eager to make a difference, we encourage you to apply today with your up-to-date CV to become our new Assistant Manager!
Join us and help shape the future of play!
Assistant Manager employer: Creative Lifestyle CIC
Contact Detail:
Creative Lifestyle CIC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with the toy retail industry, especially the latest trends and popular products. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Creative Lifestyle CIC or similar retailers. They can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.
✨Tip Number 3
Prepare to discuss your leadership experiences and how you've motivated teams in previous roles. Highlight specific examples that showcase your ability to drive sales and enhance customer service.
✨Tip Number 4
Showcase your adaptability and tech-savviness by being ready to discuss how you've successfully implemented new technologies or processes in past positions. This is particularly relevant given the fast-paced nature of the retail environment.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, especially any roles where you've led a team or managed a store. Use keywords from the job description to demonstrate that you meet their requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the toy retail industry and your understanding of Creative Lifestyle CIC's mission. Mention specific examples of how your skills align with the responsibilities of the Assistant Manager role.
Showcase Leadership Skills: In your application, emphasise your leadership abilities and provide examples of how you've motivated and developed a team in previous roles. This is crucial for the Assistant Manager position.
Highlight Customer Service Experience: Since the role involves delivering exceptional customer service, include any relevant experiences where you've excelled in this area. Discuss how you can contribute to creating a positive shopping experience for customers.
How to prepare for a job interview at Creative Lifestyle CIC
✨Show Your Passion for Toys
Make sure to express your enthusiasm for the toy industry during the interview. Share any personal experiences or stories that highlight your love for toys and how it aligns with the company's mission to be the best-loved toyshop.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed or motivated a team in the past, especially in a retail environment, to showcase your leadership capabilities.
✨Understand the Brand and Products
Research Creative Lifestyle CIC and their product ranges thoroughly. Be ready to discuss specific toys or brands they carry and how you can contribute to promoting them, especially in collaboration with Tesco.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Think of situations where you've had to adapt quickly or manage operational challenges, and be ready to share those experiences.