Head Door Host

Head Door Host

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome guests and ensure a memorable experience at our venue.
  • Company: Join a vibrant team dedicated to exceptional hospitality.
  • Benefits: Enjoy flexible hours, competitive pay, and staff discounts.
  • Why this job: Be the face of our venue and make lasting impressions.
  • Qualifications: Experience in hospitality and excellent communication skills required.
  • Other info: Opportunity for growth within a dynamic environment.

The predicted salary is between 28800 - 43200 £ per year.

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Your Role

We are looking for an experienced and vigilant Head Door Host to join the host team.

Your Role

We are looking for an experienced and vigilant Head Door Host to join the host team.

The Head Door Host is the first and last point of contact our guests face when visiting our venue, this role requires someone who is incredibly dynamic, who leaves a great first and last impression on each and every one of our guests. You will need to be vigilant at all times and highly organised during our very busy periods in directing our guests to the right restaurant/bar locations, informing the relevant restaurant host on who is arriving, ensuring the operation runs smoothly. The Head Door Host will also be responsible for managing a team of three door hosts.

The ideal candidate will be responsible for maintaining a secure and safe environment for both staff and guests. This role requires excellent observational skills, the ability to handle conflict, and a commitment to upholding safety protocols. The Head Door Host will play a crucial role in ensuring our guest\’s satisfaction.

Your Rewards

As a Head Door Host we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include:

  • Highly competitive salary
  • 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA or Duck & Waffle restaurants
  • 28 day’s holiday allowance
  • Complimentary breakfast and dinner during shifts
  • \’Refer-a-friend’ cash incentive scheme
  • Employee of the month rewards
  • Internal Training and career development
  • Pension Scheme – including employer contributions
  • Yearly Staff award ceremony and party

Your Requirements

As a Head Door Host we would love you to have:

  • Experience working in a fast-paced environment
  • Previous experience as a \’Head\’ or \’Senior\’ Door Host in a similar venue
  • Availability to work 5 days a week between (Monday – Sunday)
  • Good communication skills and passion for hospitality industry
  • A professional appearance, as you are the first impression of the restaurant
  • Ability to multi-task and follow directions
  • Flexibility in scheduling strongly preferred
  • Activating everything that you do with passion

Your Restaurant

SUSHISAMBA celebrates the culture and cuisine of Japan, Brazil and Peru. The menus are a mix of new and signature dishes with an emphasis on bold flavours, the finest ingredients and artful presentations. SUSHISAMBA is operated by Sushi Samba Group, which oversees locations in Las Vegas, London, Edinburgh, Dubai, Riyadh, Doha, Bahrain & Singapore.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Design, Art/Creative, and Information Technology

  • Industries

    Hospitality and Restaurants

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Contact Detail:

SushiSamba Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head Door Host

✨Tip Number 1

Familiarise yourself with the venue's atmosphere and clientele. Understanding the vibe and what guests expect can help you create a welcoming environment, which is crucial for a Head Door Host.

✨Tip Number 2

Practice your communication skills. As the first and last point of contact, being able to engage with guests confidently and warmly will set the tone for their experience.

✨Tip Number 3

Showcase your organisational skills by preparing for busy times. Think about how you would manage guest flow and ensure everyone feels attended to, as this will demonstrate your capability in the role.

✨Tip Number 4

Network with current employees or those in similar roles. They can provide insights into what the venue values in a Head Door Host, helping you tailor your approach when applying.

We think you need these skills to ace Head Door Host

Excellent Communication Skills
Customer Service Orientation
Vigilance and Attention to Detail
Organisational Skills
Interpersonal Skills
Conflict Resolution
Problem-Solving Skills
Ability to Work Under Pressure
Time Management
Team Leadership
Adaptability
Professionalism
Multitasking Abilities
Positive Attitude

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Head Door Host. Highlight your relevant experience in customer service and any skills that align with being dynamic and organised.

Craft a Tailored CV: Make sure your CV reflects your experience in similar roles. Emphasise your ability to create a positive first and last impression, as well as your vigilance and organisational skills. Use bullet points for clarity.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Share specific examples of how you've excelled in customer-facing positions and how you can contribute to creating a welcoming atmosphere.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for a Head Door Host.

How to prepare for a job interview at SushiSamba

✨Showcase Your People Skills

As a Head Door Host, you'll be the first and last point of contact for guests. Make sure to highlight your experience in customer service and how you create a welcoming atmosphere. Share specific examples of how you've handled guest interactions in the past.

✨Demonstrate Vigilance and Organisation

This role requires someone who is always alert and organised. Be prepared to discuss how you manage multiple tasks while keeping an eye on the venue. You might want to share a situation where your vigilance made a difference in guest experience.

✨Leave a Lasting Impression

Since you'll be responsible for the first and last impressions, think about how you can convey your personality during the interview. Practice a warm greeting and a friendly farewell, as this will reflect your ability to engage with guests effectively.

✨Research the Venue

Familiarise yourself with the venue's atmosphere, values, and clientele. This knowledge will not only help you answer questions more effectively but also show your genuine interest in the role and the company. Prepare some thoughtful questions about the venue to ask at the end of the interview.

Head Door Host
SushiSamba
Location: London
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