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- Tasks: Lead the design and development of innovative chatbots for a top insurance company.
- Company: Join a leading insurance firm focused on cutting-edge technology and customer experience.
- Benefits: Enjoy remote work with occasional office visits and a competitive salary up to £90,000.
- Why this job: Be at the forefront of chatbot engineering, shaping seamless customer interactions and collaborating with diverse teams.
- Qualifications: Strong AWS experience, Python skills, and knowledge of voice systems are essential.
- Other info: No sponsorship available; perfect for tech-savvy individuals eager to innovate.
The predicted salary is between 54000 - 126000 £ per year.
Chatbot Engineer
Up to £90,000
Remote – Visit to office once or twice a month
OVERVIEW
My Client is a Leading Insurance company hiring a Chatbot Engineer to join their Technology function. You will be a leading expert in chatbot engineering where you will drive the development of innovative technology and architecture within the company, creating seamless and intuitive customer interfaces.
Responsibilities:
- Take ownership for the design and implementation of chatbots where you will lead the design and development of that architecture.
- Collaborate with a number of teams within the business including Data Science, Engineering, Operations and Technology.
- Identify opportunities in the business with a customer experience mindset
- Stay up to date with technology development and testing. As well as experiment with new technology capability.
- Act as the domain expert across the squad in your domain, coach and support others when required
What you\’ll need to succeed:
- Strong experience using customer experience and engagement tools, preferably within the AWS and Amazon Connect ecosystem.
- Must have experience with AWS services (eg. Amazon Comprehend, ContactLens, Lex, Rekognition, Textract, Translate, Transcribe)
- Knowledge in voice systems, such as natural language chatbots, interactive voice response (IVR), and automated customer voice authentication.
- Background in Python
- Experience working on LLMs
Unfortunately no sponsorship is provided for this role
If this role sounds of interest to you, please apply here or reach out to morgan.beck@xcede.com
Chatbot Developer employer: Xcede
Contact Detail:
Xcede Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chatbot Developer
✨Tip Number 1
Make sure to showcase your experience with AWS services prominently. Highlight specific projects where you've utilized tools like Amazon Lex or Comprehend, as this will demonstrate your expertise in the ecosystem that the company is looking for.
✨Tip Number 2
Familiarize yourself with the latest trends in chatbot technology and customer engagement. Being able to discuss recent advancements or innovative solutions during your interview can set you apart as a knowledgeable candidate.
✨Tip Number 3
Prepare to discuss your collaborative experiences with cross-functional teams. Since the role involves working closely with Data Science, Engineering, and Operations, having examples ready will show that you're a team player who can drive projects forward.
✨Tip Number 4
Brush up on your Python skills and be ready to talk about how you've used it in previous projects. Given the technical nature of the role, demonstrating your coding proficiency will be crucial in convincing us of your capabilities.
We think you need these skills to ace Chatbot Developer
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the Chatbot Developer position. Highlight your experience with AWS services and customer engagement tools in your application.
Tailor Your CV: Customize your CV to emphasize your relevant skills and experiences, particularly in chatbot engineering, Python programming, and any work with LLMs. Use keywords from the job description to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for chatbot technology and your ability to collaborate across teams. Mention specific projects or achievements that demonstrate your expertise in the field.
Proofread Your Application: Before submitting, carefully proofread your application materials for any errors or typos. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Xcede
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with AWS services and how you've utilized them in previous projects. Highlight specific examples of chatbots you've developed, focusing on the architecture and design aspects.
✨Demonstrate Collaboration Skills
Since the role involves working with various teams, be ready to share examples of how you've successfully collaborated with Data Science, Engineering, and Operations teams in the past. Emphasize your ability to communicate technical concepts to non-technical stakeholders.
✨Stay Updated on Technology Trends
Research the latest trends in chatbot technology and be prepared to discuss how you stay informed. Mention any recent innovations or tools you've experimented with that could benefit the company’s customer experience.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills, especially related to customer experience challenges. Think of scenarios where you've identified opportunities for improvement and how you implemented solutions effectively.
