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- Tasks: Lead and optimise daily operations in a dynamic travel management team.
- Company: Join a forward-thinking organisation at the heart of London.
- Benefits: Enjoy a competitive salary, comprehensive benefits, and career growth opportunities.
- Why this job: Be part of a culture that values innovation, collaboration, and exceptional service.
- Qualifications: Experience in operations management within inbound travel and knowledge of Tour Plan is essential.
- Other info: Diversity and inclusion are key; all qualified candidates are encouraged to apply.
The predicted salary is between 39000 - 42000 £ per year.
Our client, a dynamic and forward-thinking organisation based in the heart of London, is currently seeking an Operations and Training Manager to join their thriving Management team. This full-time position offers a competitive salary range of 45,000 to 48,000, along with a comprehensive benefits package and exceptional opportunities for career growth and development.
As the Operations and Training Manager for an INBOUND DMC, you will play a pivotal role in overseeing and optimising the day-to-day operations of the department. Your primary responsibility will be to ensure the smooth and efficient functioning of the Groups division, while implementing strategies to enhance productivity, streamline processes, and drive overall success through training and learning of the TOUR PLAN system.
The ideal candidate for this position will possess a proven track record of success in operations management within a DMC with TOUR PLAN knowledge. You should have a deep understanding of group dynamics and a passion for delivering exceptional service to clients and your team. You will be a natural leader, with the ability to inspire and motivate teams, foster collaboration, and maintain a positive and productive work environment.
Key responsibilities of the Operations Manager Groups role include:
- Overseeing the daily operations of the Groups department, ensuring efficient resource allocation and optimal performance
- Developing and implementing operational strategies and policies to enhance productivity and efficiency
- Monitoring and analysing key performance indicators (KPIs) to identify areas for improvement and implement corrective measures
- Managing and mentoring a diverse team of professionals, providing guidance, support, and opportunities for growth and development
- Fostering a culture of continuous improvement, encouraging innovation and embracing change
- Training and supporting the operations team
To excel in this role, you should possess the following qualifications and skills:
- Proven experience in operations management, inbound travel with knowledge of Tour plan essential
- Strong leadership and people management skills, with the ability to build and motivate high-performing teams
- Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making
- Exceptional communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels
- Strong project management skills, with the ability to prioritise tasks, meet deadlines, and manage multiple projects simultaneously
Our client is committed to fostering a diverse and inclusive workplace and welcomes applications from all qualified candidates. Don't miss this chance to join a leading organisation in London and take your career to new heights as an Operations Manager Groups. Apply now and embark on an exciting journey of growth and success!
Location: London
Salary Range: 45,000 - 48,000
Employment Type: Full-time
Benefits: Comprehensive benefits package
Operations Training Manager TRAVEL. Job in London Education & Training Jobs employer: Antella Travel Recruitment
Contact Detail:
Antella Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Training Manager TRAVEL. Job in London Education & Training Jobs
✨Tip Number 1
Familiarise yourself with the TOUR PLAN system, as it's a key requirement for this role. Consider taking online courses or tutorials to enhance your knowledge and demonstrate your commitment to mastering this tool.
✨Tip Number 2
Network with professionals in the inbound travel industry, especially those who have experience with DMCs. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into best practices.
✨Tip Number 3
Prepare to showcase your leadership skills during the interview process. Think of specific examples where you've successfully managed teams or implemented operational strategies that led to improved performance.
✨Tip Number 4
Research the company culture and values of the organisation you're applying to. Tailor your discussions to reflect how your personal values align with theirs, demonstrating that you're not just a fit for the role, but also for the team.
We think you need these skills to ace Operations Training Manager TRAVEL. Job in London Education & Training Jobs
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operations management, particularly within inbound travel and your familiarity with the TOUR PLAN system. Use specific examples to demonstrate your leadership skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your background aligns with the responsibilities of the Operations Training Manager position and express your enthusiasm for fostering a culture of continuous improvement.
Highlight Relevant Skills: In your application, emphasise your analytical and problem-solving abilities, as well as your project management skills. Provide concrete examples of how you've successfully managed teams and improved operational efficiency in previous roles.
Showcase Your Leadership Style: Describe your approach to leadership in your application. Discuss how you inspire and motivate teams, foster collaboration, and maintain a positive work environment. This will help demonstrate your fit for the role and the company's culture.
How to prepare for a job interview at Antella Travel Recruitment
✨Showcase Your Operations Management Experience
Be prepared to discuss your previous roles in operations management, particularly within the inbound travel sector. Highlight specific examples where you successfully implemented strategies that improved productivity and efficiency.
✨Demonstrate Knowledge of TOUR PLAN
Since knowledge of the TOUR PLAN system is essential for this role, make sure to articulate your familiarity with it. Discuss how you've used it in past positions and how it can be leveraged to enhance team performance.
✨Emphasise Leadership Skills
As a natural leader, you should be ready to share experiences where you motivated and inspired your team. Provide examples of how you fostered collaboration and maintained a positive work environment, as these are key aspects of the role.
✨Prepare for Behavioural Questions
Expect questions that assess your problem-solving abilities and how you handle challenges. Use the STAR method (Situation, Task, Action, Result) to structure your responses, focusing on data-driven decision-making and continuous improvement.
