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- Tasks: Support high-impact programmes for academics and researchers, enhancing their development experience.
- Company: Join UCL, a leader in research culture within the Higher Education Sector.
- Benefits: Enjoy 41 days holiday, a pension scheme, and access to an on-site gym.
- Why this job: Be part of a dynamic team shaping the future of academic and researcher development.
- Qualifications: Experience in organisational development or learning support is essential; customer service skills are a plus.
- Other info: This hybrid role allows flexibility with 1-2 days on-site each week.
The predicted salary is between 30700 - 36700 £ per year.
Ref Number: C14-00147
Department: Human Resources Division (C14)
Location: London
Working Pattern: Full time
Salary: £35,930-£41,255
Contract Type: Permanent
Working Type: Hybrid
Closing Date: 10-Jun-2025
About Us
The Academic and Researcher Experience Team (ARX) within Organisational Development works across functions to deliver strategic projects which engage and nurture academics and researchers to be collaborative, supportive and creative in an increasingly competitive and challenging environment. Current key projects include the Researcher Skills Development Programmes, Festival of Early-Stage Researchers, Early-Career Researcher (ECR) Career Aspiration Programme and Mid-Career Researcher (MCR) Career Acceleration Programme.
About The Role
This role is an exciting opportunity to contribute to UCL’s status as a beacon for excellent research culture across the Higher Education Sector, driven by forging closer links with key stakeholders and communities. As an Organisational Development (OD) Officer, you will provide crucial administrative and end-to-end support to the high impact programmes, initiatives and interventions delivered by the ARX team. You will also build your knowledge and skills within OD and contribute to the design, delivery, evaluation and reshaping of new and continuing projects.
Your responsibilities will involve (but are not limited to the following):
- Provide administrative and logistical support to the development of new learning interventions and continuing programmes within academic and researcher experience.
- Ensure effective use of digital platforms (including Microsoft Teams, Zoom) and the relevant learning management system (including MyLearning, Inkpath, Moodle, LearnUpon), in line with programme delivery.
- Provide support with data gathering including surveys, focus groups, workshops and interviews.
- Contribute ideas and recommendations during the review, design and development of learning interventions.
- Take ownership of communication via diverse channels such as mailing lists, weekly newsletter, and webpages.
- Nurture positive working relationships with key stakeholders, including internal colleagues, delegates and external training providers.
- Work across OD to identify areas for improvement for researcher development experience.
We will consider applications to work on a part-time, flexible and job share basis wherever possible. Please note, this is a hybrid role based onsite 1-2 days per week (Monday) plus any days with events that require in person attendance.
About You
As a Higher Education and or Research & Development organisational development or learning and development administrative professional, you have experience working within researcher development environments and understand researcher development needs. You have skills in organisation, customer service, administrative support and also have the ability to work effectively as part of multi-disciplinary project teams. You prioritise making inclusion, diversity and intercultural awareness central to your way of working as well as bringing innovative ideas to improve the development of researcher and academic communities.
You Will Also Be Able To Demonstrate The Following:
- Excellent customer facing skills with the ability to demonstrate processes involved in providing a great service.
- Experience organising meetings, taking notes and writing minutes.
- Experience supporting the design, delivery and development of learning and development projects.
- Attention to detail with the ability to operate effectively in a fast-paced working environment.
Although not essential, any experience in data analysis, supplier management or broad understanding of development theory and associated techniques would be beneficial.
What we offer
As well as the exciting opportunities this role presents, we also offer some great benefits:
- 41 Days holiday (27 days annual leave, 8 bank holiday and 6 closure days).
- Additional 5 days’ annual leave purchase scheme.
- Defined benefit career average revalued earnings pension scheme (CARE).
- Cycle to work scheme and season ticket loan.
- Immigration loan.
- Relocation scheme for certain posts.
- On-Site nursery.
- On-site gym.
- Enhanced maternity, paternity and adoption pay.
- Employee assistance programme: Staff Support Service.
- Discounted medical insurance.
Our commitment to Equality, Diversity and Inclusion
As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; and for our Grade 9 and 10 roles, women.
Organisational Development Officer (ARX) employer: UCL AI Centre
Contact Detail:
UCL AI Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Organisational Development Officer (ARX)
✨Tip Number 1
Familiarise yourself with the key projects mentioned in the job description, such as the Researcher Skills Development Programmes and the Early-Career Researcher Career Aspiration Programme. Understanding these initiatives will help you demonstrate your enthusiasm and knowledge during any discussions or interviews.
✨Tip Number 2
Network with current or former employees of UCL, especially those in the Organisational Development team. Engaging with them can provide valuable insights into the role and the organisational culture, which you can leverage to tailor your approach when applying.
✨Tip Number 3
Showcase your experience with digital platforms like Microsoft Teams and Moodle. Since the role involves effective use of these tools, being able to discuss your proficiency and any relevant projects where you've used them will set you apart from other candidates.
✨Tip Number 4
Highlight your ability to nurture positive working relationships with stakeholders. Prepare examples of how you've successfully collaborated with diverse teams or managed communications in previous roles, as this is a key aspect of the position.
We think you need these skills to ace Organisational Development Officer (ARX)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Organisational Development Officer position. Tailor your application to highlight how your experience aligns with the key projects and initiatives mentioned.
Highlight Relevant Experience: Emphasise your background in organisational development or learning and development, particularly within researcher development environments. Provide specific examples of your administrative support and project management skills that relate to the role.
Showcase Your Skills: Demonstrate your excellent customer service skills and attention to detail in your application. Mention any experience you have with digital platforms and data analysis, as these are crucial for the role.
Express Your Commitment to Diversity: Since the role values inclusion and diversity, make sure to convey your commitment to these principles in your application. Share any relevant experiences that showcase your ability to work effectively in diverse teams and promote intercultural awareness.
How to prepare for a job interview at UCL AI Centre
✨Understand the Role and Responsibilities
Make sure you thoroughly read the job description and understand the key responsibilities of the Organisational Development Officer role. Be prepared to discuss how your previous experiences align with these responsibilities, especially in areas like administrative support and stakeholder engagement.
✨Showcase Your Customer Service Skills
Since excellent customer-facing skills are crucial for this position, think of specific examples from your past roles where you provided outstanding service. Be ready to explain how you handled challenges and ensured a positive experience for stakeholders.
✨Demonstrate Your Organisational Abilities
Prepare to discuss your organisational skills, particularly in managing meetings and taking minutes. You might be asked about your approach to keeping track of multiple projects, so have examples ready that highlight your attention to detail and ability to work in a fast-paced environment.
✨Emphasise Your Commitment to Diversity and Inclusion
Given the emphasis on inclusion and diversity in the job description, be prepared to share your thoughts on how you can contribute to creating an inclusive environment. Discuss any relevant experiences or initiatives you've been involved in that promote diversity within teams or projects.
