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- Tasks: Support fee earners with client files and ensure high-level client care.
- Company: Join Slater and Gordon, a leading consumer law firm transforming legal services with technology.
- Benefits: Enjoy flexible hybrid working, 25 days holiday, private medical insurance, and more.
- Why this job: Be part of a diverse team making legal services accessible and impactful.
- Qualifications: Basic legal knowledge or experience in clinical negligence; strong communication skills required.
- Other info: Opportunity for career growth in an award-winning law firm.
The predicted salary is between 24000 - 36000 £ per year.
Slater and Gordon are a leading consumer law firm which provides a broad range of specialist legal and complementary services. We are undergoing a huge transformation across all areas of the business, with a focus on people and technology, and our mission is to give people easier access to our world class legal services.
We are currently recruiting for a Paralegal to join our Clinical Support team in Manchester. You will be supporting fee earners in the setting up of files and retaining of customers, ensuring a pro-active and high level of client care and compliance with the National Practice Standards. Responsibilities include:
- Under supervision manage client matters according to NPS and ensure a high level of client care.
- Provide legal and administrative support to fee earner(s) on their client matters.
- Speaking to clients concerning preliminary enquiries and investigation of their matters.
- In collaboration with fee earners and Managers, setting up funding/retainer packs for clients and undertaking/completing risk assessment in new matters.
- Reviewing healthcare complaints & other documents to support the new case intake decision makers.
- Providing administrative support to litigation nurse & midwife.
About you:
- Knowledge and understanding of basic legal concepts learnt from legal education such as undergraduate law, LLM, LPC, GDL or ILEX study; or equivalent work experience; or successful completion of the Paralegal Apprenticeship scheme.
- Understanding of clinical negligence law and practice.
- Experience within clinical negligence / Medical experience team desirable.
- Proficient in the use of Microsoft Office suite and relevant practice and business IT systems, particularly Partner.
- Excellent oral and written communication skills and the ability to think logically and analytically.
- Ability to work under pressure and prioritise work from various stakeholders.
- Proactive & aware of the need to deal quickly with new enquiries to avoid loss of potential clients to competitors.
What we offer in return:
- A flexible hybrid working environment.
- A competitive salary and benefits package including 25 days holiday allowance plus the option to purchase an extra 5 days.
- Pension scheme, private medical insurance, life assurance and income protection insurance.
- The opportunity to develop a rewarding and successful career with an award-winning law firm.
At Slater and Gordon Lawyers (UK) we are inclusive. We celebrate multiple approaches and points of view. We believe diversity drives innovation. So, we’re building a culture where difference is valued. Our culture motivates our employees to give their full selves to the job and invest in the company’s future.
Paralegal - Clinical Support Team employer: Slater Gordon
Contact Detail:
Slater Gordon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Paralegal - Clinical Support Team
✨Tip Number 1
Familiarise yourself with clinical negligence law and practice. Understanding the nuances of this area will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the legal field, especially those working in clinical support or paralegal roles. Attend relevant events or join online forums to gain insights and potentially get referrals.
✨Tip Number 3
Showcase your proficiency in Microsoft Office and any relevant legal software during your interactions. Being able to discuss your technical skills confidently can set you apart from other candidates.
✨Tip Number 4
Prepare for potential interview questions by practising how you would handle client enquiries and document reviews. Demonstrating your proactive approach to client care will resonate well with the hiring team.
We think you need these skills to ace Paralegal - Clinical Support Team
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Paralegal position within the Clinical Support Team. Familiarise yourself with clinical negligence law and the specific tasks mentioned in the job description.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise any legal education, work experience, or specific knowledge related to clinical negligence and client care.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the firm. Mention why you are interested in Slater and Gordon, and how your background makes you a suitable candidate for the Paralegal position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in the legal field.
How to prepare for a job interview at Slater Gordon
✨Understand Clinical Negligence Law
Make sure you brush up on your knowledge of clinical negligence law and practice. Being able to discuss relevant legal concepts confidently will show that you're prepared and serious about the role.
✨Demonstrate Client Care Skills
Since the role involves a high level of client care, think of examples from your past experiences where you've provided excellent customer service. Be ready to share how you handled difficult situations or ensured client satisfaction.
✨Familiarise Yourself with Microsoft Office
Proficiency in Microsoft Office is essential for this position. Before the interview, ensure you're comfortable using Word, Excel, and any other relevant software. You might be asked about your experience with these tools.
✨Prepare Questions for Your Interviewers
Have a few thoughtful questions ready to ask your interviewers. This shows your interest in the role and the company. You could ask about their approach to client care or how they support their employees' professional development.
