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- Tasks: Coordinate cargo movement and ensure timely dispatch of shipments at Heathrow Airport.
- Company: Join Swissport, a leading provider of ground and air cargo services worldwide.
- Benefits: Enjoy flexible hours, employee discounts, wellness initiatives, and career advancement opportunities.
- Why this job: Be part of a dynamic team in the aviation industry with potential for growth and development.
- Qualifications: Previous experience in ground operations is a plus; must have a valid UK manual driver's license.
- Other info: This is a part-time role with varied shifts, perfect for students seeking flexibility.
Company: Swissport
Location: Heathrow Airport
Contract Type: Part Time
Hours: 25 hours per week, between Monday – Sunday (shift work)
Salary: £17.60 per hour
About the Company: Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.
About the Role: As a Dispatch Agent with Swissport, you will be responsible for coordinating the movement of cargo and ensuring timely and accurate dispatch of shipments to their designated destinations.
Key Responsibilities:
- Prepare necessary paperwork and documentation for flight crew, including flight plans, load sheets, and fuel data.
- Communicate aircraft fuel and load data accurately to flight crew and load control, ensuring compliance with safety and operational requirements.
- Liaise with all stakeholders, including ground crew, flight operations, and airport authorities, to ensure the aircraft is loaded as per specifications and operational requirements.
- Prioritise tasks and manage the turnaround of aircraft from arrival to departure, ensuring efficiency and adherence to schedule.
- Operate aerobridges and aircraft stand guidance systems safely and effectively to facilitate aircraft boarding and disembarkation.
- Drive various vehicles airside, including cars, vans, and minibuses, in accordance with airport regulations and safety protocols.
- Perform aircraft weight and balance calculations as required, ensuring compliance with safety regulations and operational standards.
Qualifications:
- Previous experience in aircraft ground operations, ramp handling, or a similar role is advantageous.
- Knowledge of aircraft loading procedures, weight and balance calculations, and aviation safety regulations.
- Excellent communication skills with the ability to liaise effectively with stakeholders at all levels.
- Strong organisational skills and the ability to prioritise tasks in a fast-paced environment.
- Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays, based on operational requirements.
- Valid FULL UK MANUAL driver's license and ability to operate vehicles airside in compliance with airport regulations.
Benefits:
- Access to Employee Assistance Programme and wellness initiatives.
- Comprehensive training and development programmes.
- Free onsite parking whilst at work.
- Employee discounts on travel and retail products.
- Retirement savings plan with employer contributions.
- Career advancement opportunities within the aviation industry.
Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations. Whether you're seeking a flexible part-time role or a career with potential for growth, we encourage you to apply today and embark on a rewarding journey in the aviation industry!
Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace.
Dispatch Agent (Operations) - PART TIME - Heathrow Airport employer: Swissport
Contact Detail:
Swissport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispatch Agent (Operations) - PART TIME - Heathrow Airport
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Dispatch Agent. Understanding the nuances of cargo coordination and aircraft turnaround will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Network with current or former employees of Swissport. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when you’re preparing for your application.
✨Tip Number 3
Highlight any relevant experience in ground operations or aviation safety during your conversations. Even if it’s not directly related, showcasing transferable skills can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shift work. Since this role requires varied hours, showing that you are adaptable and willing to work different shifts can make you a more attractive candidate.
We think you need these skills to ace Dispatch Agent (Operations) - PART TIME - Heathrow Airport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in aircraft ground operations or similar roles. Emphasise skills like communication, organisation, and any specific knowledge of aviation safety regulations.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role at Swissport. Mention why you are interested in working at Heathrow Airport and how your skills align with the responsibilities of a Dispatch Agent.
Highlight Relevant Qualifications: Clearly state your qualifications, including your valid FULL UK MANUAL driver's license. If you have experience with weight and balance calculations or aircraft loading procedures, make sure to include that as well.
Show Flexibility: Since the role requires varied shifts, mention your availability and willingness to work early mornings, evenings, weekends, and holidays. This shows your commitment and adaptability to the operational needs of Swissport.
How to prepare for a job interview at Swissport
✨Know Your Responsibilities
Familiarise yourself with the key responsibilities of a Dispatch Agent. Be prepared to discuss how your previous experience aligns with tasks like coordinating cargo movement and managing aircraft turnaround times.
✨Demonstrate Communication Skills
Since the role involves liaising with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations.
✨Showcase Organisational Skills
Highlight your ability to prioritise tasks in a fast-paced environment. You might want to share specific instances where you successfully managed multiple responsibilities simultaneously.
✨Understand Safety Regulations
Brush up on aviation safety regulations and aircraft loading procedures. Being knowledgeable about these topics will demonstrate your commitment to safety and operational excellence during the interview.
