Product Coordinator

Reflo has burst onto the apparel scene to bridge the gap between sustainable clothing and high-performance premium sportswear. Our goals are monumental and go beyond selling a lot of gear - we aim to plant 1 million trees and recycle over 5 million plastic bottles in our first 5 years. We are a start-up that has achieved great things in a very short existence, including signing multi-year international collaborations and bringing onboard Harry Kane as our first global ambassador and investor. We celebrate our vibrant work culture and boast that our external partners are treated well, therefore our internal environment should echo that. We have created awesome initiatives to ensure our team loves working here, including birthday leave, gym memberships, and a set number of “duvet days.”

ABOUT THE ROLE

The Production Coordinator will play a crucial role in assisting the Head of Product and coordinating with the Product Development Manager and Technical Manager. The purpose of this role is to ensure the smooth coordination of product development and production critical paths, sample submissions, and production timelines. The role focuses on managing day-to-day tasks related to tracking, communication, and reporting, to ensure that all product development and production meet critical path milestones, the company's quality and sustainability standards, and cost and margin targets.

RESPONSIBILITIES

• Critical Path Management: Creating, maintaining, and updating critical paths across all projects, ensuring deadlines are met for sample submissions, approvals, and production stages. Tracking timelines for all key milestones, flagging potential delays promptly to all relevant team members, and proposing solutions to keep projects on track. Acting as the main point of contact for vendors regarding timelines and production updates. Liaising with the Logistics Team to ensure vendors have clear instructions and deadlines for delivering products in line with the critical path. Assisting in resolving any issues or delays with vendors to keep the production process running smoothly.
• Production Tracking: Setting up and maintaining production trackers, monitoring each stage of the production cycle from initial development to final delivery. Working with internal teams to ensure production stays aligned with the critical path and flagging any potential risks promptly to all relevant team members. Ensuring the timely receipt of fabric test reports and all sustainability documentation.
• Reporting & Documentation: Preparing weekly reports on critical path status, sample progress, and production updates for the Head of Product and stakeholders. Assisting in maintaining accurate records of production activities, including sample approvals, material orders, and delivery schedules.
• Sample Management: Overseeing the organization and maintenance of sample storage areas to ensure samples are easily accessible and properly preserved. Implementing a systematic approach to archive samples, including cataloging and storing them in a way that allows for efficient retrieval when needed. Keeping detailed records of all samples, including their status, location, and any relevant notes on their condition or usage.
• Product Costings: Maintaining accurate and up-to-date cost and margin files for all products.
• CSR: Liaising with the CSR Manager to help facilitate the onboarding of new suppliers.
• General Coordination: Scheduling and coordinating meetings with internal teams, vendors, and suppliers to discuss progress and resolve any outstanding issues. Providing daily assistance to the Head of Product.

ABOUT YOU

ESSENTIALS: 1+ years experience in managing garment production processes, including critical paths and sample management. Exceptional organisational and communication skills. Ability to manage multiple tasks and timelines effectively.

IMPORTANTLY: At Reflo, we thrive on collaboration and expect everyone to dive in beyond their core responsibilities! We believe in rolling up our sleeves and working together to achieve our collective goals. Embrace a proactive, solution-oriented mindset, seeking opportunities to enhance the team's success and support the development of the sustainability mission across all areas of the business. Contribute feedback on process improvements and workflow optimizations for the company. Share knowledge and expertise with colleagues to foster a culture of continuous learning and skill development.