Health, Safety & Environmental Officer

This role offers a competitive salary, 28 days holiday a year plus Bank Holidays and a fantastic pension scheme. Location: London, office-based with occasional visits to Capel Manor and Cardiff required. Salary £40,000 - £42,000 per annum.

About the role

We are on the lookout for a passionate and experienced Health, Safety & Environmental Officer to join us here at Which? In this vital role, you will be the driving force behind our health, safety, and environmental strategies—creating a culture where safety is second nature and sustainability is part of everything we do. You will lead the charge in designing and delivering HSE policies, ensuring our spaces are not just compliant but truly inspiring environments for our employees, visitors, tenants, and contractors. This isn’t just a compliance role; it’s a chance to shape how we think about safety and the environment, champion best practices, and influence real change across our organisation. You will also have the opportunity to support wider Workplace Experience initiatives, helping make Which? an even better place to work.

Key responsibilities include:

• Compliance: Develop health, safety and environmental policies, processes, and procedures, manage RAMS and permits, maintain accurate records, ensuring compliance with workplace health and safety law regulations and best practices, aligning with company strategy.
• Risk Management: Conduct regular workplace inspections and risk assessments - implement controls, and mitigate identified hazards.
• Reporting: Monitor, investigate, and report incidents; provide health and safety performance updates with insights and trends.
• Emergency Preparedness: Support emergency planning, drills and crisis management for safety readiness.
• Environmental: Support the development and delivery of our sustainability initiatives by staying informed on legislation and best practices, contributing to emissions reduction efforts, assisting with SECR/ESOS reporting, and helping to set and track workplace sustainability targets.
• Training & Tenants: Coordinate training, communicate health and safety awareness, and ensure tenants adhere to safety responsibilities with clear induction materials and periodic inspections.

About you:

• Proven HSE management experience.
• Strong knowledge of HSE regulations, holds IOSH Managing Safely.
• Professional, methodical approach to problem-solving.
• Experience using MS Office and Google programmes.
• Excellent communication skills both written and verbal.

Benefits:

• 35 hour working week.
• Generous 28 days holiday a year plus Bank Holidays.
• Award winning pension scheme – when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service).
• Discount site Sodexo which offers large discounts off everyday shopping and holidays.
• Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months).
• A discretionary death in service benefit provision equivalent to six times your annual salary.
• Free access to Which? member content and free access to Which? money and legal helplines.
• Work from (almost) anywhere for 4 weeks of the year policy.

The interview process for this role involves:

• First stage video call - 30 mins.
• Second stage in person interview London office with role based task.

About Which?

We promote a great work-life balance, offering flexible working options in addition to a full time working week (35 hours) e.g. part time or job shares where possible. If you wish to discuss any of these options, please contact the Resourcing team at resourcing@which.co.uk.

Which? is the UK’s consumer champion, here to make life simpler, fairer and safer for everyone. We value diversity and we’re committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We are proud that we are in the ‘Top 25 Inclusive Employers' List and currently ranking 3rd. We want to receive applications from everyone. We believe that a diverse workforce helps us to understand and create a positive impact for consumers. As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and we’ll make reasonable adjustments if you need them - just let us know when you apply.

If you need assistance with applying (i.e., would like to apply by phone or post), email recruitment@which.co.uk.

Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed and we reserve the right to withdraw this advert at any given time due to the number of applications received.