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- Tasks: Design and build innovative ServiceNow solutions for large enterprises.
- Company: Wipro is a leading digital transformation partner with bold ambitions.
- Benefits: Enjoy competitive salary, generous benefits, training, and a dynamic work environment.
- Why this job: Join a purpose-driven company that empowers your career reinvention and personal growth.
- Qualifications: 3-6 years as a ServiceNow Architect with proven project delivery experience.
- Other info: Applications from people with disabilities are explicitly welcome.
The predicted salary is between 32000 - 48000 £ per year.
About the Role: An architect role is a critical role for business success and as an architect, you will work closely with Capability and Technical Product Owner, Enterprise Architect, BPCs, Technical Consultants, BAs along with other Business stakeholders to ensure that the solution proposals that you are making for build is fit for purpose and well aligned with the future aspiration of the organization. As an architect, you will be accountable for designing an E2E Solution Blueprint to meet customer requirements aligned with features and functionality of the ServiceNow platform wherever possible.
Responsibilities:
- Solutioning, designing and building the Service Portal solution for large enterprises.
- Understanding the business context and translating functional and technical requirements into a sustainable ServiceNow solution.
- Presenting the different solution options against a business problem to Architecture Review Board (ARB)/Technical Design Authority (TDA) and getting concurrence of the same from ARB/TDA.
- Defining an overall Data Architecture to ingest the data into ServiceNow platform for Day-0 load and delta load.
- Leading the platform design including integrations between ServiceNow and other enterprise solutions like JIRA, Workday using: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS.
- Support the development and configuration of ServiceNow in a variety of areas including, but not limited to Service Portal, Change, Problem, Incident, Service Catalog, Knowledge, Configuration Management Database (CMDB), Discovery, Reporting, and SLAs.
- Delivering the epics and features on time and within budget by effectively managing cross functional multi location team.
- Communicating key messages to clients and other stakeholders.
- Coaching and mentoring the junior members of the ServiceNow practice team.
Required Experience:
- Proven experience in the delivery of large-scale technology transformation projects, including experience in the Solution Design and Architecture of ServiceNow projects of at least one module such as ITSM, S2P, ITOM, CSM.
- Experience in delivering IT projects with at least 3-6 years as a ServiceNow Architect.
- Proven experience in configuration, customization, development, and administration on the ServiceNow platform.
- Proven experience in implementing new functionality using Variable sets, Forms design, Business Rules, UI Policies, Client Scripts, Access Control Lists, Workflow Activities, Flows, Script Includes, Transform Map etc.
- Proven experience in working within both waterfall and Agile/Scrum methodologies.
- TOGAF and Certified Implementation Specialist Certifications in any of the ServiceNow products are preferred.
Benefits:
You will receive a competitive salary, a generous benefits package, training, and development, as well as an exciting career within a fast paced and dynamic business. The benefits include; Contributory pension, 4x life insurance policy, Private medical insurance.
Applications from people with disabilities are explicitly welcome.
ServiceNow Architect employer: Wipro
Contact Detail:
Wipro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Architect
✨Tip Number 1
Familiarise yourself with the latest features and updates of the ServiceNow platform. Being knowledgeable about recent changes can help you stand out during discussions with potential employers, showcasing your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the ServiceNow community. Attend webinars, join forums, or participate in local meetups to connect with others in the industry. This can lead to valuable insights and potentially open doors for job opportunities.
✨Tip Number 3
Prepare to discuss your experience with large-scale technology transformation projects. Be ready to share specific examples of how you've successfully designed and implemented ServiceNow solutions, as this will demonstrate your capability to handle the responsibilities of the role.
✨Tip Number 4
Consider obtaining relevant certifications if you haven't already. Certifications like TOGAF or Certified Implementation Specialist can enhance your profile and show your dedication to professional development, making you a more attractive candidate.
We think you need these skills to ace ServiceNow Architect
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in ServiceNow architecture and large-scale technology transformation projects. Use specific examples that demonstrate your skills in solution design and implementation.
Craft a Compelling Cover Letter: Write a cover letter that connects your background to the responsibilities of the ServiceNow Architect role. Emphasise your experience with ServiceNow modules and your ability to lead cross-functional teams.
Showcase Relevant Certifications: If you have TOGAF or ServiceNow Certified Implementation Specialist certifications, make them prominent in your application. These credentials can set you apart from other candidates.
Highlight Soft Skills: In addition to technical skills, mention your communication and mentoring abilities. As an architect, you'll need to convey complex ideas clearly and support junior team members.
How to prepare for a job interview at Wipro
✨Understand the ServiceNow Platform
Make sure you have a solid grasp of the ServiceNow platform and its various modules. Be prepared to discuss your experience with ITSM, ITOM, or CSM, and how you've implemented solutions in these areas.
✨Showcase Your Solution Design Skills
Be ready to present examples of your previous solution designs. Discuss how you approached complex business problems and the architectural decisions you made to align with organisational goals.
✨Communicate Effectively
As an architect, you'll need to communicate with various stakeholders. Practice articulating your ideas clearly and concisely, especially when discussing technical concepts with non-technical audiences.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think about past projects where you faced challenges and how you overcame them, particularly in cross-functional team settings.
