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- Tasks: Manage compliance databases and lead a team to ensure accuracy and timely delivery.
- Company: ECA International Group simplifies global mobility and business travel for top clients worldwide.
- Benefits: Enjoy flexible working, 25 days leave, health insurance, and personal development funding.
- Why this job: Join a collaborative team where your work has a global impact and potential is celebrated.
- Qualifications: BA/BS degree, 2+ years management experience, and proficiency in Excel required.
- Other info: Work hybrid in a creative London office with great amenities and a supportive culture.
The predicted salary is between 43200 - 72000 £ per year.
About us
As a leading group of companies, the ECA International Group stands as a global frontrunner in simplifying international global mobility and business travel. Our collective vision is to make a positive impact by delivering exceptional products and services to our prestigious list of large enterprise clients and mid-market high growth brands. Our global presence across the UK, EU, Hong Kong, Australia, and the US offers our team a world of opportunities, and our commitment to innovation ensures that you will be at the leading edge of your field. We love to invest in our people’s success and their development pathways, creating a diverse and inclusive community where your unique talents shine. Your work here has a global impact, and we prioritise work-life balance, offering flexibility to enable you to perform your best. Join us to experience a rewarding career where your potential is celebrated, and your journey to excellence begins.
About the Role
We are seeking a Manager to join our Global Mobility Compliance Services Team. This is a full-time role based in the UK and will require some attendance in our London office, normally 2 days per week. The Compliance services team consists of subject matter experts who are experts in compliance requirements for Tax, Social Security, Posted Worker and Immigration. They are responsible for maintaining the rules database which sends alerts to our clients to manage compliance. In addition, they provide tailored compliance services and consultancy to our clients.
Duties of this role will be as follows:
- You will be responsible for maintaining the various Tax, Social Security, Posted Worker and Immigration databases to ensure accuracy of the logic and alerts.
- You will own the release of the social security and posted worker forms.
- Lead the delivery of the SS and PW form service to our clients and new clients.
- Your team of Research consultants will manage, schedule and direct tasks to ensure deadlines are met.
- You will review the team’s weekly work and amend all the Master documents to upload into client sites.
- You will attend meetings with clients at presales, design, and planning stage to understand/develop the client’s business process and rule database.
- You will manage the execution and delivery in accordance with the client’s go live date.
- You will manage and lead UAT testing as and when required.
- You will coach and train your colleagues.
- Be responsible for monthly 1:1s and performance management.
- Responsible for setting team OKRs to meet company OKRs.
- You will monitor legislative updates and make the necessary modifications/additions to the company’s knowledge database & rule base.
- You will act as the subject matter expert.
- You will have knowledge and expertise of several countries and have a willingness to further expand your knowledge by researching legislation and policy.
- You will report to Director of Compliance services on a weekly basis to provide updates on all tasks in hand.
- Complete updates and audits to the research database ensuring Quality Assurance (QA) is always met.
- You will assist in the production of data to the highest standards and sometimes within strict deadlines.
- Work in accordance with procedures, identify changes resulting from system or client service amendments and proactively provide feedback on enhancements to procedures and working practices.
- Assist with database issues which require immediate action and liaise with colleagues to assist with the resolution of issues.
- Deal effectively and courteously with all requests.
- Ensure documentation and resource material is maintained to the highest standard.
- Attend web broadcast meetings from time to time as required.
- Identify and execute opportunities for process improvement.
- Demonstrates speed, agility, critical-thinking, and problem-solving skills in their work.
- Identify and drive initiatives to create efficient research process.
Skills/experience required:
- BA/BS degree or equivalent practical experience.
- 2+ Years of management experience.
- Experience with Social security and posted worker forms.
- Previously worked in a Global mobility role or within an equivalent dept in a professional services firm.
- Knowledge of industry, market, and regulatory changes in immigration.
- Proficient in Excel and good understanding of Boolean logic.
- Ability to work independently in a fast-paced, dynamic environment.
- Multitasking and managing various projects/tasks simultaneously.
- Ability to establish and maintain relationships and partnerships with clients.
- Excellent interpersonal, teamwork, communication, and organizational skills.
- Strong attention to detail and an ability to retain large amounts of sensitive and confidential information.
- Proven ability to work autonomously.
- Proficient in English.
What’s in it for you:
- Enhanced Stakeholder Pension Contribution
- 25 days annual leave
- Health, Life Insurance + EAP Wellbeing Support
- Annual Bonus Scheme
- Long Service Awards
- ClassPass Membership
- Enhanced Family Leave
- Up to £1,000 per year for personal development & training
- Season Ticket Loan
- Flexible/hybrid Work Environment
- Cycle to Work Scheme
- Free Eye Test
Our Team and Culture
We are a super friendly team that thrives on collaboration and supporting each other. We cultivate an environment where everyone feels valued and empowered to contribute their best work, helping us to realise our ambitious growth goals and mission. We live our Values of Integrity, Respect, Ambition and Innovation and this shows up loud and proud in everything we do. Our hybrid working structure includes spending around two days a week at our Head Office in Holborn, London, in a great space filled with creativity, where we come together to collaborate and learn from each other. Need a change of scenery? Our breakout areas have comfortable seating and cool décor where you can work in your own space. Not to mention, being in the hub of the West End, we’re surrounded by many cafes and restaurants and are just a hop, skip, and a jump from the tube.
Global Mobility Compliance Services Manager employer: The ECA International Group
Contact Detail:
The ECA International Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Mobility Compliance Services Manager
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in global mobility, particularly around tax, social security, and immigration. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to staying updated in this fast-paced field.
✨Tip Number 2
Network with professionals in the global mobility sector through LinkedIn or industry events. Building relationships with current employees at ECA International Group can provide you with insider insights and potentially a referral, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare to discuss your management experience and how you've successfully led teams in previous roles. Highlight specific examples where you've improved processes or delivered results under tight deadlines, as this aligns with the responsibilities of the Global Mobility Compliance Services Manager.
✨Tip Number 4
Showcase your proficiency in Excel and your understanding of Boolean logic by preparing examples of how you've used these skills in past roles. Being able to articulate your technical abilities will be crucial, especially since the role requires maintaining complex databases and ensuring accuracy.
We think you need these skills to ace Global Mobility Compliance Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in global mobility, compliance, and management. Use keywords from the job description to demonstrate that you meet the specific requirements of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for global mobility and compliance services. Mention specific experiences that align with the duties outlined in the job description, such as managing databases or leading teams.
Highlight Relevant Skills: Emphasise your proficiency in Excel and understanding of Boolean logic, as these are crucial for the role. Provide examples of how you've used these skills in previous positions to solve problems or improve processes.
Showcase Your Leadership Experience: Since the role requires management experience, detail your past leadership roles. Discuss how you've coached and trained team members, set objectives, and managed performance to achieve team goals.
How to prepare for a job interview at The ECA International Group
✨Understand the Role
Make sure you thoroughly understand the responsibilities of the Global Mobility Compliance Services Manager. Familiarise yourself with compliance requirements for Tax, Social Security, Posted Worker, and Immigration, as well as the databases you'll be managing.
✨Showcase Your Management Experience
Highlight your previous management experience, especially in leading teams and delivering projects. Be prepared to discuss how you've successfully managed tasks, set OKRs, and conducted performance reviews in past roles.
✨Demonstrate Technical Proficiency
Since proficiency in Excel and understanding Boolean logic are crucial, be ready to discuss specific examples of how you've used these skills in your previous roles. You might even want to prepare a few scenarios where you've solved problems using these tools.
✨Emphasise Communication Skills
Given the importance of client interactions and teamwork in this role, be prepared to share examples of how you've effectively communicated with clients and colleagues. Highlight your ability to build relationships and manage expectations.
