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- Tasks: Join our team as an AV Technician, setting up and operating equipment for luxury events.
- Company: Work at two prestigious 5-star hotels in London, known for exceptional service.
- Benefits: Enjoy competitive pay, overtime, full training, and a supportive team culture.
- Why this job: Be part of high-profile events and develop your skills in a dynamic environment.
- Qualifications: Previous AV experience in hospitality or events is preferred; must be tech-savvy and proactive.
- Other info: Flexibility required for varied shifts, including early mornings and weekends.
The predicted salary is between 36000 - 60000 £ per year.
Job Title: AV Technician
Location: 5* Hotel Venues
Salary: Competitive + Overtime + Benefits
Contract: Full-time, Permanent
Availability: Flexibility required – early mornings, evenings & weekends
About the Role
We are seeking a highly motivated and professional AV Technician to join our on-site team, delivering exceptional audiovisual services at two of London’s most prestigious 5-star hotels.
In this customer-facing role, you’ll be responsible for the seamless setup, operation, and breakdown of AV equipment across a wide variety of events. This is a hands-on position where your technical knowledge, hospitality mindset, and attention to detail will ensure every event meets luxury standards.
Key Responsibilities
AV & Technical Duties
- Set up and operate AV equipment daily at hotel venues.
- Carry the duty technician DECT phone and respond promptly to calls.
- Ensure equipment is correctly prepared, delivered, installed, and derigged.
- Maintain clean, organised sales desks and storage rooms.
- Track and manage stock levels of consumables and equipment.
- Perform basic maintenance and repairs, or arrange third-party servicing as needed.
- Support with cross-hiring and transport of equipment, including loading/unloading vehicles.
- Accurately handle event admin, inventory reporting, and kit security.
Customer Service
- Always present a professional and polished appearance.
- Deliver outstanding 5-star service to hotel staff, clients, and event guests.
- Build strong working relationships with hotel partners and clients.
- Proactively greet clients before meetings, ensure satisfaction with AV setup, and provide training on basic equipment use.
- Represent our company with a “can-do” attitude and solutions-first approach.
Sales & Revenue Support
- Actively upsell AV services where appropriate.
- Attend client meetings, site visits, and production briefings in the absence of account managers.
- Communicate any onsite equipment changes or additions to sales teams for prompt action.
- Support basic quote generation and billing using RentalWorks when required.
About You
Skills & Attributes
- Technically proficient in AV equipment (audio, video, projection, lighting).
- Excellent verbal and written communication skills.
- Well-organised with strong time management and prioritisation.
- A proactive, hands-on approach to solving problems.
- High level of professionalism and a team player attitude.
- Physically able to lift/move equipment up to 25kg and comfortable with active, on-your-feet work.
Experience
- Previous AV experience in hospitality, live events, or corporate environments.
- Experience in 4- or 5-star hotels or luxury venues is a distinct advantage.
- Familiarity with RentalWorks or similar AV inventory systems is desirable.
Flexibility
- Willing and able to work varied shifts including early mornings, late evenings, weekends, and occasional overnights.
What We Offer
- Competitive salary + overtime
- Opportunity to work at two iconic London hotels
- Full training and development opportunities
- Friendly and supportive team culture
- The chance to play a key role in delivering high-profile, high-quality events
How to Apply
Interested in joining our world-class AV team?
Send your CV and a brief cover letter to stephanie@prosperointegrated.com explaining why you\’re the right fit for this role.
Contact Detail:
Prospero Integrated Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Audio Visual Technician
✨Tip Number 1
Familiarise yourself with the specific AV equipment used in luxury hotel settings. Research common brands and models, as well as their features, to demonstrate your technical knowledge during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided exceptional service in previous roles. Highlight any experiences where you’ve gone above and beyond to ensure client satisfaction.
✨Tip Number 3
Network with professionals in the AV and hospitality industries. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the position.
✨Tip Number 4
Be ready to discuss your flexibility and willingness to work varied shifts. Prepare to explain how your schedule can accommodate early mornings, late evenings, and weekends, which are essential for this role.
We think you need these skills to ace Audio Visual Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant AV experience, particularly in hospitality or luxury venues. Emphasise your technical skills and any previous roles that involved customer service.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about the AV industry and how your skills align with the role. Mention specific experiences that demonstrate your ability to deliver 5-star service and handle AV equipment.
Showcase Your Technical Knowledge: Include details about your proficiency with AV equipment, such as audio, video, projection, and lighting. If you have experience with RentalWorks or similar systems, be sure to mention it.
Highlight Flexibility and Teamwork: Since the role requires flexibility in working hours, emphasise your willingness to work varied shifts. Also, highlight your ability to work well in a team and build strong relationships with clients and colleagues.
How to prepare for a job interview at Prospero Integrated
✨Showcase Your Technical Skills
Be prepared to discuss your experience with AV equipment in detail. Highlight specific instances where you've successfully set up, operated, or maintained AV systems, especially in hospitality or event settings.
✨Demonstrate Customer Service Excellence
Since this role is customer-facing, share examples of how you've provided outstanding service in previous positions. Emphasise your ability to build relationships and ensure client satisfaction during events.
✨Exhibit a Professional Appearance
First impressions matter! Dress smartly and maintain a polished appearance for the interview. This reflects your understanding of the luxury standards expected in a 5-star hotel environment.
✨Prepare for Flexibility Questions
Expect questions about your availability and willingness to work varied shifts. Be honest about your flexibility and provide examples of how you've managed similar schedules in the past.
