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- Tasks: Join us as a Trainee Manager and learn the ropes of retail management in a fun environment.
- Company: Majestic Wine is the UK's leading wine specialist with over 200 stores nationwide.
- Benefits: Enjoy competitive pay, staff discounts, career growth, and exciting incentives like vineyard trips!
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact in customer service.
- Qualifications: No specific experience needed, just a passion for learning and delivering great customer experiences.
- Other info: Full training provided, with opportunities for WSET qualifications and a supportive work culture.
The predicted salary is between 20000 - 30000 £ per year.
Fancy joining the UK’s number one Wine Specialist? Majestic Wine in Market Harborough are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that’s revolutionising retail!
Majestic is the UK’s largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme.
The Role
As a Majestic Trainee Manager you will embark on a 12 month development programme that will give you a detailed understanding and experience of all operational, service & leadership standards expected to become a future Majestic Store Manager. You will work through the career pathway training programme with the support of your Store Manager setting you up for future success.
Key Responsibilities
- Be an ambassador for the store, supporting the team to deliver an outstanding shopping experience for every customer.
- Drive store performance by maximising sales opportunities.
- Optimise KPI performance in store by identifying focus KPIs and building plans to improve them and exceed targets.
- Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases.
- Offer customers a VIP concierge service, actively contacting them with updates on products and tastings.
- Demonstrate and share your passion for product with customers through an in-depth knowledge of our range, managing a tasting events programme and executing an enticing and commercially savvy tasting counter.
- Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
- Take accountability and pride for the physical appearance and maintenance of your store both internally & externally.
- Involvement in all operational tasks to establish a thorough understanding of the day-to-day operations of running a Majestic Wine store.
- Continuously identify opportunities to make improvements which will optimise the operational running of the store.
- Ensure compliance with internal policies, processes and complete mandatory training.
- Take ownership of your own development, utilising the support and resources available.
- Be an example of Majestic’s Ways of Working and source of support for more junior team members.
Knowledge & Skills Required
- Experience of working as part of a team in a fast-paced, target-driven retail or hospitality environment.
- Ability to deliver exceptional customer experience & service to every single customer.
- Prioritise and strategically problem solve in high pressure environments.
- Self-motivated, able to thrive when working alone and as part of a team.
- A can-do attitude with a passion for seeing problems through to solutions.
- Adaptable and resilient to meet the ever-changing demands of our business.
- Excellent communication and time management skills.
- Wine knowledge is beneficial but passion to learn more is essential to pass level 2 & 3 WSET wine qualifications.
- Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points.
What is in it for you:
- Competitive Salary & Performance Bonus.
- Up to 20% staff discount.
- Career development opportunities supported by our excellent in-house training schemes.
- Fantastic incentives that take you around the world to explore our different vineyards.
- A contributory Company Pension Plan.
- Life Assurance (Worth 2 times your annual salary).
- Uniform provided.
- 29 days holiday, including public and bank holidays.
- Invites to wine tasting events.
- Access to Retail Trust which includes discounts and support services.
- Company maternity, paternity and adoption leave after 26 weeks.
- Long service rewards.
- Full training provided for your first 3 months with us, continued support throughout your career with Majestic Wine.
- Company sick pay scheme.
Job Specifics:
- Contract: Permanent.
- Hours: 39 and 45 Hours Per Week Contracts Available.
We look forward to receiving your application! Together we are Majestic!
Retail Trainee Manager - Market Harborough employer: Majestic Wines Warehouse Limited
Contact Detail:
Majestic Wines Warehouse Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Trainee Manager - Market Harborough
✨Tip Number 1
Familiarise yourself with Majestic Wine's product range and their unique selling points. Being able to discuss specific wines, spirits, and beers confidently during your interview will show your passion and commitment to the role.
✨Tip Number 2
Research the latest trends in the wine industry and be prepared to discuss how they could impact Majestic Wine. This demonstrates your proactive approach and understanding of the market, which is crucial for a Trainee Manager.
✨Tip Number 3
Network with current or former employees of Majestic Wine if possible. They can provide valuable insights into the company culture and expectations, helping you tailor your approach during the interview process.
✨Tip Number 4
Prepare examples from your past experiences that showcase your ability to deliver exceptional customer service and work effectively in a team. Highlighting these skills will align well with Majestic's focus on customer experience and teamwork.
We think you need these skills to ace Retail Trainee Manager - Market Harborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or hospitality. Emphasise any roles where you delivered exceptional customer service or worked in a fast-paced environment, as these are key for the Trainee Manager position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for wine and retail. Mention specific reasons why you want to work at Majestic Wine and how you align with their values. Use examples from your past experiences to demonstrate your skills and enthusiasm.
Showcase Your Teamwork Skills: Since teamwork is crucial for this role, include examples of how you've successfully collaborated with others in previous jobs. Highlight any leadership experiences, even if they were informal, to show your potential as a future Store Manager.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a managerial role.
How to prepare for a job interview at Majestic Wines Warehouse Limited
✨Show Your Passion for Wine
Make sure to express your enthusiasm for wine and the industry during the interview. Familiarise yourself with Majestic's product range and be ready to discuss your favourite wines or any experiences you've had with wine tasting.
✨Demonstrate Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in previous roles. Highlight situations where you went above and beyond to ensure customer satisfaction, as this is crucial for a role focused on providing a top-notch shopping experience.
✨Understand the Role and Responsibilities
Take time to thoroughly read the job description and understand the key responsibilities of a Trainee Manager. Be prepared to discuss how your skills and experiences align with these responsibilities, particularly around driving sales and optimising store performance.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the company culture, training opportunities, and future growth plans. This shows your genuine interest in the role and helps you assess if Majestic is the right fit for you.
