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For Companies At a Glance
- Tasks: Lead and manage operations, ensuring high-quality care and compliance.
- Company: Join one of the UK's largest adult social care providers, recognised for excellence.
- Benefits: Enjoy a competitive salary, generous leave, and industry-leading training opportunities.
- Why this job: Make a real difference in people's lives while thriving in an inclusive environment.
- Qualifications: Experience in leadership within social care and a Level 5 Diploma or willingness to pursue.
- Other info: Full-time role with a supportive team culture and potential for personal growth.
The predicted salary is between 28000 - 35000 £ per year.
Location: Wakefield, West Yorkshire, WF1 5NF
Shifts: Full-time, 37.5 hours per week (Monday to Friday, 9am–5pm)
Salary: Up to £35,000 per annum (dependent on experience)
About Us
We are one of the largest adult social care providers in the UK, committed to delivering high-quality, person-centred support that helps individuals lead fulfilling and independent lives. With our Residential, Supported Living, and Complex Care services, we focus on inspiring people to achieve their goals and enhance their life experiences. Recognised by The Sunday Times Best Places to Work 2024, we foster a dynamic and inclusive environment where our colleagues thrive and grow.
Role Overview
As a Service Manager, you’ll play a pivotal role in leading and managing the operations of our services. You will ensure the delivery of high-quality care, create a supportive environment for the people we assist, and maintain effective relationships with families, professionals, and external stakeholders. You’ll be responsible for overseeing the day-to-day management of our residential and supported living services in Wakefield, ensuring compliance with regulatory standards and fostering a positive and inclusive atmosphere. Your leadership will guide your team to provide person-centred support, enabling people to live independently and with dignity.
Key Responsibilities
- Manage and oversee the day-to-day operations of the service
- Lead, inspire, and develop a dedicated team to provide high-quality care
- Ensure compliance with CQC regulations and internal policies
- Maintain positive relationships with stakeholders, including families and external professionals
- Manage budgets, staffing, and resources efficiently to ensure sustainable performance
- Foster a culture of continuous improvement and high standards of care
- Promote a person-centred approach, ensuring the people we support achieve their personal goals
What We’re Looking For
- Proven experience in a leadership/management role within social care
- Level 5 Diploma in Leadership for Health & Social Care or equivalent (or willingness to work towards it)
- Strong knowledge of CQC regulations and compliance requirements
- Excellent communication and interpersonal skills
- Demonstrated ability to manage budgets, resources, and performance effectively
- Passion for delivering person-centred care and fostering team development
- Full UK driving licence (desirable)
Why Join Us
At our organisation, you’ll have the chance to make a real difference in the lives of the people we support. We offer a competitive salary and a comprehensive benefits package, including:
- Up to £32,000 per annum (depending on experience)
- 25 days of annual leave + bank holidays and birthday off (after one year)
- Enhanced sickness pay and additional holiday days for length of service
- £300 referral bonus for recommending a friend
- Industry-leading training and development opportunities
If you’re an experienced and passionate leader with a commitment to delivering outstanding care, this is the perfect opportunity for you!
Service Manager (Wakefield) employer: Ivolve Group
Contact Detail:
Ivolve Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager (Wakefield)
✨Tip Number 1
Familiarise yourself with the CQC regulations and compliance requirements specific to social care. Understanding these standards will not only help you in the interview but also demonstrate your commitment to maintaining high-quality care.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've inspired and developed teams in previous roles. Be ready to discuss specific situations where your guidance led to improved performance or enhanced care delivery.
✨Tip Number 3
Research our organisation's values and recent achievements, such as being recognised by The Sunday Times Best Places to Work 2024. This knowledge will help you align your answers with our mission and show that you're genuinely interested in joining us.
✨Tip Number 4
Prepare to discuss your approach to fostering a positive and inclusive atmosphere within a team. Think about strategies you've used in the past to promote a culture of continuous improvement and how you can apply them in this role.
We think you need these skills to ace Service Manager (Wakefield)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leadership and management within social care. Emphasise your knowledge of CQC regulations and any specific achievements that demonstrate your ability to manage budgets and resources effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for person-centred care. Mention specific examples from your previous roles that illustrate your leadership skills and how you've inspired teams to deliver high-quality care.
Highlight Relevant Qualifications: Clearly state your Level 5 Diploma in Leadership for Health & Social Care or your willingness to work towards it. This shows your commitment to professional development and aligns with the job requirements.
Showcase Communication Skills: In both your CV and cover letter, highlight your excellent communication and interpersonal skills. Provide examples of how you've maintained positive relationships with stakeholders, families, and external professionals in your previous roles.
How to prepare for a job interview at Ivolve Group
✨Showcase Your Leadership Experience
Be prepared to discuss your previous leadership roles in social care. Highlight specific examples where you successfully managed a team, improved service delivery, or navigated challenges. This will demonstrate your capability to lead and inspire others.
✨Understand CQC Regulations
Familiarise yourself with the Care Quality Commission (CQC) regulations relevant to the role. Be ready to discuss how you have ensured compliance in past positions and how you would maintain high standards in this new role.
✨Emphasise Person-Centred Care
Prepare to talk about your approach to person-centred care. Share examples of how you've supported individuals in achieving their personal goals and how you foster an inclusive environment for both staff and service users.
✨Demonstrate Financial Acumen
Since managing budgets is a key responsibility, be ready to discuss your experience with financial management. Provide examples of how you've effectively allocated resources and maintained sustainable performance in previous roles.
