Monitoring Centre Business Support Officer
Monitoring Centre Business Support Officer

Monitoring Centre Business Support Officer

Scarborough Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide admin support for a 24/7 Monitoring Centre ensuring public safety.
  • Company: Join Huntingdonshire District Council, dedicated to high-quality community services.
  • Benefits: Enjoy flexitime, a supportive work environment, and opportunities for personal growth.
  • Why this job: Make a real impact on community safety while working in a diverse and inclusive team.
  • Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
  • Other info: Applications are reviewed continuously, so apply early to secure your chance!

The predicted salary is between 28800 - 43200 Β£ per year.

Huntingdonshire District Council (HDC) is passionate about providing high-quality services to our communities, residents and businesses. This means we must employ and retain the most talented and dedicated people. Situated within the heart of the Cambridge-Peterborough Growth Area, Huntingdonshire is a beautiful district that boasts thriving market towns and many attractive villages, each with its own identity. We are an innovative and forward-thinking local authority whose residents are at the heart of our decision-making.

At HDC we want to employ staff who embody our icare values (Inspiring, Collaborative, Accountable, Respectful, Enterprising), all of which support our ultimate purpose of putting our customers first.

This role is to provide direct administrative support to the shared service between Huntingdonshire and Cambridge City Councils of their busy 24/7 Monitoring Centre based in Huntingdon. The service provides public safety CCTV monitoring and out-of-hours (OOH) emergency call handling, working closely with our local police partners and other agencies to assist and help make the area safer for our residents, visitors, and local businesses.

An offer of employment is conditional upon having the right to work in the UK. Huntingdonshire District Council does not hold a Sponsorship Licence and is unable to provide a Certificate of Sponsorship (CoS) or take over sponsorship for any role.

To apply for this position, please complete the application form. The closing date is 9am 30 June 2025. However, this is a rolling campaign and we will be reviewing applications on an ongoing basis and will close the advert early should we receive suitable applications, so please don’t delay in applying! Should you have any additional questions regarding submitting an application, please contact the Recruitment Team at recruitment@huntingdonshire.gov.uk.

Please note that the official closing date is as above, and will be the correct date. Some third-party websites may have different dates. Please refer to the HDC website for the official closing date to ensure you do not miss out on applying.

As an employer who values diversity of thought, we seek to employ candidates from a range of backgrounds in order to make our organisation more innovative. We are seeking candidates who are looking for their next career opportunity and are supportive employers, enabling our staff to work in an environment that produces high standards of work in an employee-led environment. Equality, diversity and inclusion are at the heart of our recruitment and along with our values we are committed to creating an inclusive working environment, where diversity is valued and there is equality of opportunity. We therefore welcome applications from all sections of the community and we offer a range of benefits, including flexitime, to encourage a work-life balance.

Monitoring Centre Business Support Officer employer: Huntingdonshire District Council

Huntingdonshire District Council is an exceptional employer dedicated to fostering a supportive and inclusive work environment, where employees are encouraged to embody our icare values. Located in the picturesque Huntingdon area, we offer flexible working arrangements and a commitment to employee development, ensuring that our staff can thrive while contributing to the safety and well-being of our communities. Join us to be part of a forward-thinking local authority that prioritises high-quality service and community engagement.
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Contact Detail:

Huntingdonshire District Council Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Monitoring Centre Business Support Officer

✨Tip Number 1

Familiarise yourself with the icare values of Huntingdonshire District Council. During any interactions, whether in interviews or networking, demonstrate how your personal values align with theirs, particularly focusing on being Inspiring, Collaborative, Accountable, Respectful, and Enterprising.

✨Tip Number 2

Research the role of a Monitoring Centre Business Support Officer thoroughly. Understand the key responsibilities, such as administrative support and emergency call handling, so you can speak confidently about how your skills and experiences make you a great fit for the position.

✨Tip Number 3

Network with current or former employees of Huntingdonshire District Council. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when applying and during interviews.

✨Tip Number 4

Prepare to discuss your experience in public safety or emergency services, as this role involves working closely with local police and other agencies. Highlight any relevant experience that showcases your ability to handle high-pressure situations effectively.

We think you need these skills to ace Monitoring Centre Business Support Officer

Administrative Skills
Customer Service Orientation
Communication Skills
Attention to Detail
Problem-Solving Skills
Team Collaboration
Time Management
Data Entry
Knowledge of CCTV Systems
Emergency Call Handling
Ability to Work Under Pressure
Adaptability
Understanding of Public Safety Protocols
IT Proficiency

Some tips for your application 🫑

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Monitoring Centre Business Support Officer position. Tailor your application to highlight relevant skills and experiences that align with the role.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous administrative support roles or experience in a similar environment. Mention specific examples where you demonstrated the icare values: Inspiring, Collaborative, Accountable, Respectful, and Enterprising.

Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are passionate about working for Huntingdonshire District Council. Make sure to connect your personal values with their commitment to community service and inclusivity.

Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail and professionalism, which is crucial for an administrative role.

How to prepare for a job interview at Huntingdonshire District Council

✨Understand the icare Values

Familiarise yourself with Huntingdonshire District Council's icare values: Inspiring, Collaborative, Accountable, Respectful, and Enterprising. Be prepared to discuss how you embody these values in your previous roles and how they align with your work ethic.

✨Showcase Your Administrative Skills

As a Monitoring Centre Business Support Officer, strong administrative skills are crucial. Prepare examples of your experience in managing tasks efficiently, handling emergency situations, and supporting teams in a busy environment.

✨Demonstrate Your Commitment to Public Safety

Since the role involves public safety CCTV monitoring and emergency call handling, be ready to discuss your understanding of public safety issues and how you can contribute to making the community safer for residents and businesses.

✨Ask Insightful Questions

Prepare thoughtful questions about the role and the council's initiatives. This shows your genuine interest in the position and helps you understand how you can contribute to their mission of providing high-quality services.

Monitoring Centre Business Support Officer
Huntingdonshire District Council
Location: Scarborough
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