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- Tasks: Lead projects to optimise payment operations and ensure seamless execution.
- Company: Modulr is revolutionising payments for businesses across the UK and Europe.
- Benefits: Enjoy flexible benefits, generous holiday, and a supportive learning environment.
- Why this job: Join a dynamic team driving innovation in the fintech space with real impact.
- Qualifications: 5+ years in payments or fintech; project management skills are essential.
- Other info: Office-first culture with collaboration at the heart of our success.
The predicted salary is between 36000 - 60000 £ per year.
At Modulr, our vision is a world where all businesses are powered by embedded payments. Modulr enables businesses, from SMEs to Enterprise, initially across the UK and Europe to efficiently pay-in, collect and disburse funds instantly via a range of payment schemes, accounts, and card products.
We have an industry-leading API platform with comprehensive online tools and access, to meet the demands of business payments. Our Core Business Payments product allows customers in any sector to connect to us and our expanding network of accounting and payroll platforms, including Sage, Xero, BrightPay and IRIS to automate payments. Our Vertical Solutions targets a growing range of industry verticals which directly connect their IT platforms to our APIs and webhooks. We solve complex payment problems across industries like Travel, Lending and Wage Advance.
We are deeply integrated into the payment eco-system. In the UK, we are direct participants of Faster Payments and Bacs. Modulr hold settlement accounts at the Bank of England. Our payment network connectivity includes CHAPS, Open Banking, SEPA, SWIFT and account issuance in multiple currencies. We are principal issuing members of Visa and Mastercard schemes across UK and Europe.
Our regulatory permissions and governance structure are the foundations of our business. We are regulated and supervised as an Authorised Electronic Money Institution (AEMI) in the UK by the Financial Conduct Authority and in the Netherlands by De Nederlandsche Bank.
Modulr now has over 400 employees spread globally across offices in London, Edinburgh, Amsterdam, and Mumbai.
Modulr Values
- Building the extraordinary; going that extra mile.
- Owning the opportunity; be passionate and proud of the time you invest.
- Move at pace; reach goals faster whilst supported on your career journey.
- Achieve it together, working collaboratively and being a Modulite.
The Role
As a Payment Operations Project Manager, you will play a critical role in delivering high-impact initiatives across the payments lifecycle. You’ll drive cross-functional projects aimed at optimising operational efficiency, implementing new regulations, launching new payment capabilities, and ensuring seamless end-to-end execution of Modulr’s payment services. This role sits at the intersection of operations, technology, compliance, and product teams.
Key Responsibilities
- Lead and manage cross-functional projects related to payment operations, including process improvements, system upgrades, and regulatory initiatives.
- Collaborate with Product, Compliance, Engineering, and external partners to implement scalable and compliant safeguarding, reconciliations and payment solutions.
- Drive continuous improvement initiatives in payment processing, exception handling, reconciliations, and settlement processes.
- Manage operational readiness for new product launches, partner integrations, or market expansions.
- Identify operational risks and work with stakeholders to design control framework and mitigation strategies.
- Develop and maintain project plans, timelines, and documentation, ensuring timely delivery and alignment with business goals.
- Analyse payment data and operational KPIs to identify trends, performance gaps, and areas for optimisation.
About You
- Proven experience (5+ years) in payments, fintech, or financial services, ideally in an operational or project management role.
- Strong understanding of the payments ecosystem—faster payments, Bacs, CHAPS, SEPA, SWIFT, card payments, and emerging real-time rails.
- Excellent project management skills; PMP, PRINCE2, or Agile certification is a plus.
- Data-driven mindset with strong analytical and problem-solving skills.
- Effective communicator with the ability to work cross-functionally and influence stakeholders.
- Experience with compliance, risk, or regulatory aspects of payments, safeguarding or CASS 15, is highly desirable.
- Comfortable in a fast-paced, scale-up environment with competing and shifting priorities.
What Can Modulr Offer You?
- Share Options Incentive Scheme.
- Company Bonus - the more successful we are together, the greater the reward.
- Flexible benefits - £1000 to spend on a variety of benefits for you to choose from which suit your lifestyle and needs.
- 33 days holiday (including bank holidays) & your birthday off.
- Learning Opportunities – on joining Modulr you will embark on our 2-day onboarding programme, called ModStart.
- Great workspace - Modulr thrives on innovation which is best done through in-person collaboration.
- Bike to work / E-bike scheme.
ModInclusion
At Modulr, we are working hard to build a more positive diverse and inclusive culture that helps everyone to feel they belong and can truly bring their whole self to work.
Payment Operations Project Manager employer: Modulr
Contact Detail:
Modulr Recruiting Team
peopleops@modulrfinance.com
StudySmarter Expert Advice 🤫
We think this is how you could land Payment Operations Project Manager
✨Tip Number 1
Familiarise yourself with Modulr's payment ecosystem and the specific payment schemes they utilise, such as Faster Payments, Bacs, and SEPA. Understanding these systems will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former Modulr employees on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during the interview process.
✨Tip Number 3
Prepare to discuss your experience with cross-functional project management. Highlight specific examples where you've successfully led projects that required collaboration across different teams, as this is a key aspect of the Payment Operations Project Manager role.
✨Tip Number 4
Stay updated on the latest trends and regulations in the fintech industry. Being knowledgeable about recent changes can set you apart from other candidates and show that you're proactive about your professional development.
We think you need these skills to ace Payment Operations Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in payments, fintech, or project management. Focus on your achievements in operational efficiency and cross-functional collaboration, as these are key for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for embedded payments and how your background aligns with Modulr's vision. Mention specific projects you've led that relate to payment operations and compliance.
Highlight Relevant Skills: Emphasise your project management skills, especially if you have certifications like PMP or Agile. Also, showcase your analytical abilities and experience with payment systems such as Bacs, CHAPS, and SEPA.
Showcase Cultural Fit: Research Modulr's values and incorporate them into your application. Demonstrate how you embody qualities like collaboration, ownership, and a fast-paced work ethic, which are important to their team culture.
How to prepare for a job interview at Modulr
✨Understand the Payments Ecosystem
Make sure you have a solid grasp of the payments landscape, including Faster Payments, Bacs, CHAPS, SEPA, and SWIFT. Being able to discuss these systems confidently will show your expertise and understanding of the role.
✨Showcase Your Project Management Skills
Highlight your project management experience, especially in payments or fintech. Be prepared to discuss specific projects you've led, the methodologies you used (like Agile or PRINCE2), and how you overcame challenges.
✨Demonstrate Analytical Thinking
Prepare to discuss how you've used data to drive decisions in previous roles. Bring examples of how you've identified trends or performance gaps in payment processes and what actions you took to optimise them.
✨Emphasise Collaboration and Communication
Since the role involves working with cross-functional teams, be ready to share examples of how you've effectively communicated and collaborated with different stakeholders. Highlight any experience you have in influencing others and driving consensus.
