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- Tasks: Lead and optimise slots operations across Scotland & the North of England.
- Company: Join Grosvenor Casinos, a community-focused brand on a growth journey.
- Benefits: Enjoy a car allowance and flexible working with a commitment to diversity.
- Why this job: Be part of an exciting team driving revenue and enhancing customer experiences.
- Qualifications: Experience in casino slots operations and strong communication skills required.
- Other info: Field-based role with travel 2-3 days a week to various venues.
The predicted salary is between 36000 - 60000 £ per year.
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment. We are on an exciting journey of growth and it’s the ideal time to join us. At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building an inclusive, diverse and engaged team.
As the Slots Manager, you will be entrusted with the critical responsibility of delivering the Grosvenor slots strategy (GSS) and providing essential support to General Managers in maintaining an efficient slots operation. Your primary focus will be on driving slots revenue performance across a region and managing slot KPIs to achieve the required commercial targets. This role is a regional role covering our venues across Scotland & the North of England. You'll be required to travel 2-3 days a week to our venues.
Main Accountabilities & Responsibilities:
- Manage day-to-day "Always on" slots operations, including supplier relationships, to meet required SLAs and commercial targets.
- Conduct regular Business Review Meetings and ensure follow-up actions are delivered with expected results.
- Maintain brand standards, compliance requirements, and responsible gaming procedures.
- Deliver and optimise promotional campaigns, ensuring venue participation and suggesting improvements while regularly attending the promotional meetings.
- Stay informed about the Slots industry across all sectors (Casino, LBO, Bingo, AGC, Online) and recommend revenue-enhancing changes.
- Support clubs with Slots counts, collections, and discrepancy investigations.
- Recommend layout / venue changes that would enhance the revenue from Slots.
- Develop supplier relationships and maximise opportunities for product development in collaboration with the E-Gaming Team.
- Ensure Supplier SLAs are maintained and developed as needs change.
- Work with the wider E-Gaming Team to develop supplier relationships and maximise opportunities for product development.
- Maximise revenue by ensuring the Machines / Terminals are situated in the prime positions, in relation to the Grosvenor Slots Strategy, ensuring this is regularly reviewed.
- Continue to develop and support Grosvenor’s commitments to its Responsible Gaming procedures.
Qualifications:
- Casino slots operations industry background.
- Proven track record of positively influencing performance of venues and third-party suppliers.
- Good communicator and ability to influence.
- Collaborative style and approach to work.
- Effective team management skills.
- Good time-management and prioritisation skills.
The role is field based and a car allowance comes with the role.
Regional Slots Manager employer: Grosvenor Casino
Contact Detail:
Grosvenor Casino Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Slots Manager
✨Tip Number 1
Familiarise yourself with the Grosvenor Slots Strategy (GSS) before your interview. Understanding their approach to slots operations and revenue performance will show that you're proactive and genuinely interested in the role.
✨Tip Number 2
Network with professionals in the casino slots industry, especially those who have experience with Grosvenor or similar companies. This can provide you with valuable insights and potentially useful contacts that could help you stand out.
✨Tip Number 3
Stay updated on the latest trends and developments in the slots industry. Being knowledgeable about current market dynamics and innovations will demonstrate your commitment to driving revenue and enhancing operations.
✨Tip Number 4
Prepare to discuss specific examples of how you've positively influenced performance in previous roles. Highlighting your achievements in managing supplier relationships and optimising operations will showcase your suitability for the position.
We think you need these skills to ace Regional Slots Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Regional Slots Manager position at Grosvenor Casinos. Understand the key responsibilities and qualifications required, as this will help you tailor your application.
Tailor Your CV: Highlight your relevant experience in casino slots operations and any proven track record of influencing performance. Use specific examples that demonstrate your skills in managing supplier relationships and driving revenue performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the gaming industry and your understanding of Grosvenor's commitment to responsible gaming. Mention how your collaborative style and effective team management skills align with their values.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a managerial role.
How to prepare for a job interview at Grosvenor Casino
✨Know the Grosvenor Slots Strategy
Familiarise yourself with the Grosvenor slots strategy (GSS) before the interview. Understand how it impacts revenue performance and be ready to discuss how you can contribute to its success across the venues.
✨Demonstrate Your Industry Knowledge
Stay updated on the latest trends in the slots industry, including casino operations, online gaming, and promotional strategies. Be prepared to share insights and suggest innovative ideas that could enhance revenue.
✨Showcase Your Communication Skills
As a Slots Manager, effective communication is key. Practice articulating your thoughts clearly and confidently, especially when discussing how you would manage supplier relationships and collaborate with General Managers.
✨Highlight Your Team Management Experience
Be ready to provide examples of how you've successfully managed teams in the past. Discuss your collaborative approach and how you motivate others to achieve commercial targets while maintaining brand standards.
