Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to support major infrastructure projects and enhance operational efficiency.
- Company: Join Homes England, a national organisation dedicated to improving housing across the UK.
- Benefits: Enjoy 33 days of annual leave, flexible working options, and professional development opportunities.
- Why this job: Be part of a mission-driven team making a real social impact in housing.
- Qualifications: Experience in operational delivery or programme management is essential; degree preferred.
- Other info: Open to UK, Commonwealth, and EEA nationals; commitment to diversity and inclusion.
The predicted salary is between 28800 - 48000 £ per year.
Join to apply for the role at Homes England in Birmingham, West Midlands; Salford, North West England; or Newcastle upon Tyne, North East England.
Job Summary
Working in the Infrastructure Services team, supporting the delivery of significant infrastructure investment programmes, the Operational Management - Manager will play a critical role. You will be joining our small team, which is committed to making positive change in how we support delivery effectively and efficiently. We are dedicated to delivering a first-class customer service by taking an innovative and creative approach to resolving issues. We work collaboratively with the project delivery teams to foster good decision making and problem solving. This is a rare chance to be part of a fast-growing, national organisation with real social purpose. Working with key internal and external stakeholders, you will have the opportunity to help ensure efficient, consistent and effective operational delivery support service. The role will support the delivery of key strategic projects delivered through our infrastructure investment funds that are important in creating the conditions for large-scale housing being provided in much needed areas of the country.
Job Description
Delivery Enabling Services (DES) is at the heart of delivery in Homes England supporting the Delivery Directorates (Development, Investment and Markets, Partners and Places – DIMPP). DES translates policies, strategies and objectives into an operational framework for delivery to enable senior responsible officers (SROs) and budget holders to take accountability for delivery via three service areas:
- Control Environment – develop and operate efficient and effective ‘first line of defence’ controls and associated guidance for DIMPP delivery activities, including overseeing continuous improvement to address process and control deficiencies.
- Operations Management – develop and maintain an end-to-end operating environment that supports the project lifecycle, providing timely and effective activity and performance reporting to SROs and budget holders.
The Manager will be part of the Operations Management team, which comprises a number of teams delivering the full range of services to DIMPP. The Investment (Infrastructure Services) Team is responsible for a range of activities providing the operational management service to the Investment Directorate. The activities will cover the full project lifecycle, including supporting performance and activity reporting, developing improvements in business processes and quality of information, as well as providing guidance and support to Investment colleagues in the service area.
Responsibilities
Delivery Enabling Services (DES) is at the heart of delivery in Homes England supporting the Delivery Directorates (Development, Investment and Markets, Partners and Places – DIMPP). DES translates policies, strategies and objectives into an operational framework for delivery to enable senior responsible officers (SROs) and budget holders to take accountability for delivery via three service areas:
- Control Environment – develop and operate efficient and effective ‘first line of defence’ controls and associated guidance for DIMPP delivery activities, including overseeing continuous improvement to address process and control deficiencies.
- Operations Management – develop and maintain an end-to-end operating environment that supports the project lifecycle, providing timely and effective activity and performance reporting to SROs and budget holders.
The Manager will be part of the Operations Management team, which comprises a number of teams delivering the full range of services to DIMPP. The Investment (Infrastructure Services) Team is responsible for a range of activities providing the operational management service to the Investment Directorate. The activities will cover the full project lifecycle, including supporting performance and activity reporting, developing improvements in business processes and quality of information, as well as providing guidance and support to Investment colleagues in the service area.
Person Specification
Key Skills And Experience
- Experience in the provision of operational delivery or programme management service activity, ideally in a similar public sector role.
- The ability to work at speed and analytically through a range of different tasks and priorities to deliver on competing tasks.
- Be someone who focuses on achieving results and communicating them clearly and concisely.
- Degree level qualification or equivalent experience.
- Demonstrable knowledge and experience in delivering similar services for government housing programmes.
Key Competencies
- Analysis & Planning: Working at speed and analytically through a range of different tasks and priorities to deliver on competing activities; ensuring that self and team performs to standard.
- Focus on Results: Seeks to achieve own results and encourages others through a positive approach which focuses on goals and targets.
- Communication: Looks for simplification in communication through breaking down complex information into manageable chunks.
Benefits
Homes England is an executive non-departmental public body with its own terms and conditions, benefits and pension scheme. We are a government agency working in partnership with the private sector and want to employ and retain great people. In return we offer a range of excellent benefits, some of the key benefits include:
- Holiday - Homes England offers all staff 33 days annual leave per year in addition to 8 statutory bank holidays.
- Working Flexibly - At Homes England we have a strong culture of flexible working and encourage all employees to have a healthy work/life balance.
- Health and Wellbeing - We offer health screening with Nuffield Proactive Health Clinics, a free Employee Assistance Programme which offers confidential support 24 hours a day, 7 days a week as well as access to Occupational Health.
- Professional Development - At Homes England we are committed to your continued professional and personal development with learning as one of our core values.
Selection Process Details
To apply please follow the links to our careers page. Successful candidates must pass a disclosure and barring security check. For more information on the role, please see the attached Job Description. Successful applicants will be advised of the outcome of their application and interviews held as soon as practical after the closing date. Feedback will only be provided if you attend an interview or assessment.
Homes England are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. We are proud to be an equal opportunities employer that values and respects the people who work for us. Our aim is to be an employer of choice, enabling everyone to reach their full potential.
Manager - Operational Management (S1313N) employer: Homes England
Contact Detail:
Homes England Recruiting Team
recruitmentinfo@homesengland.gov.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Manager - Operational Management (S1313N)
✨Tip Number 1
Familiarise yourself with Homes England's mission and values. Understanding their commitment to social purpose and infrastructure investment will help you align your responses during interviews, showcasing how your experience can contribute to their goals.
✨Tip Number 2
Network with current or former employees of Homes England. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during the interview process.
✨Tip Number 3
Prepare specific examples from your past experiences that demonstrate your ability to manage operational delivery and programme management. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Tip Number 4
Stay updated on current trends in public sector infrastructure projects. Being knowledgeable about recent developments can help you engage in meaningful discussions during interviews, showing your passion and commitment to the role.
We think you need these skills to ace Manager - Operational Management (S1313N)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operational delivery or programme management. Use specific examples that demonstrate your ability to manage competing tasks and achieve results, as these are key skills for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the mission of Homes England. Clearly outline how your skills and experiences align with the responsibilities mentioned in the job description, particularly in supporting infrastructure investment programmes.
Highlight Key Competencies: Focus on showcasing your analytical skills, communication abilities, and results-oriented mindset. Provide examples of how you've simplified complex information or improved processes in previous roles, as these competencies are crucial for the position.
Proofread and Edit: Before submitting your application, thoroughly proofread your documents. Check for spelling and grammatical errors, and ensure that your writing is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Homes England
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of the Manager - Operational Management role. Be prepared to discuss how your experience aligns with the specific tasks mentioned, such as operational delivery and programme management.
✨Showcase Your Analytical Skills
Since the role requires working at speed and analytically through various tasks, be ready to provide examples from your past experiences where you've successfully managed competing priorities. Highlight your problem-solving skills and how you've improved processes in previous roles.
✨Communicate Clearly
Effective communication is crucial for this position. Practice breaking down complex information into simpler terms, as you may need to explain operational frameworks to stakeholders. Prepare to demonstrate your communication style during the interview.
✨Demonstrate a Results-Driven Approach
The hiring team will be looking for candidates who focus on achieving results. Prepare examples that showcase your ability to set goals, meet targets, and encourage others to do the same. This will help illustrate your alignment with the organisation's commitment to delivering first-class customer service.
