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- Tasks: Join us in preparing and deploying IT solutions for major corporate clients.
- Company: Hemmersbach is a global leader in IT infrastructure services, operating in over 190 countries.
- Benefits: Enjoy perks like a buddy program, staff discounts, and an internal career development program.
- Why this job: Be part of a mission-driven company that invests 20% of profits into social causes.
- Qualifications: Experience in IT support, diagnostic skills, and familiarity with Windows applications required.
- Other info: This role may require enhanced referencing or vetting due to its nature.
The predicted salary is between 36000 - 60000 £ per year.
Role:
- As operations for a number of clients continue to expand, we now seek to appoint a skilled IT support engineer, based at our dedicated Deployment Centre in Basingstoke, that can resolve and prepare various desktop solutions, ready for distribution to our large-scale corporate clients across the UK.
- Providing a centralised preparation and deployment service at the center, you will take responsibility for imaging, preparation and pre-shipment testing – ensuring that the equipment is fully operational, ready for redeployment onsite.
- This role is also responsible for ensuring all logistical and inventory needs within the warehousing is met allowing zero delays and a seamless RTB operation.
Requirements:
- Previous experience in the delivery of IT support services
- Diagnostic & support capabilities using standard Windows-based applications & tools (such as M365, Win10, A.D & SCCM)
- Experience that includes SCCM Build & Deployment as well as ticketing systems (ServiceNOW)
- Due to the varied nature of the role, it may be subject to enhanced referencing or vetting
Benefits:
- Buddy program
- Cafeteria
- Internal career development program
- Medical cash plan
- Onboarding program
- Staff discounts
- Unlimited employment contract
Be Part of Us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
IT Support Engineer - Build & Deployment (Basingstoke) employer: Hemmersbach
Contact Detail:
Hemmersbach Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer - Build & Deployment (Basingstoke)
✨Tip Number 1
Familiarize yourself with the specific tools and applications mentioned in the job description, such as M365, Win10, A.D, and SCCM. Having hands-on experience or relevant certifications can really set you apart from other candidates.
✨Tip Number 2
Highlight any previous experience you have with ticketing systems like ServiceNOW. Being able to demonstrate your proficiency in managing support tickets will show that you're ready to hit the ground running.
✨Tip Number 3
Since this role involves logistics and inventory management, consider showcasing any relevant experience you have in these areas. Mentioning specific examples of how you've ensured smooth operations in past roles can be a great advantage.
✨Tip Number 4
Research Hemmersbach's social initiatives, like the Rhino Force and Kids’ Family programs. Showing that you align with their values and mission can make a positive impression during the interview process.
We think you need these skills to ace IT Support Engineer - Build & Deployment (Basingstoke)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the IT Support Engineer position. Understand the key responsibilities and required skills, such as experience with SCCM Build & Deployment and diagnostic capabilities using Windows-based applications.
Tailor Your CV: Customize your CV to highlight relevant experience in IT support services, particularly focusing on your skills with M365, Win10, A.D, and SCCM. Use specific examples that demonstrate your ability to prepare and deploy desktop solutions.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Mention how your values align with Hemmersbach's commitment to social responsibility.
Double-Check Your Application: Before submitting your application, review all documents for accuracy and completeness. Ensure that your contact information is correct and that you have included all necessary details to make a strong impression.
How to prepare for a job interview at Hemmersbach
✨Show Your Technical Skills
Be prepared to discuss your experience with Windows-based applications and tools, especially M365, Win10, A.D, and SCCM. Highlight specific examples where you've successfully resolved IT issues or deployed solutions.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your diagnostic and support capabilities. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing how you tackled challenges in previous roles.
✨Understand the Role's Logistics
Since the role involves logistical and inventory management, familiarize yourself with best practices in these areas. Be ready to discuss how you would ensure zero delays in the preparation and deployment process.
✨Align with Company Values
Hemmersbach emphasizes social responsibility. Be prepared to talk about how your personal values align with their mission, especially regarding their commitment to making a positive impact through initiatives like Rhino Force and Kids’ Family.
