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For Companies At a Glance
- Tasks: Join us as a Business Analyst, improving processes and supporting daily operations.
- Company: People First is dedicated to diversity and inclusion in the workplace.
- Benefits: Earn up to £42k, with opportunities for growth in Central London.
- Why this job: Make an impact in banking while collaborating with a dynamic team.
- Qualifications: Fluent in Cantonese and English, with Excel and data analysis skills required.
- Other info: 12-month fixed-term contract; ideal for those passionate about finance.
The predicted salary is between 30000 - 42000 £ per year.
The Skills You'll Need: Fluent in Cantonese and English, proficient in Excel, business analysis / data analysis with operational support experience in Banking / Finance sector.
Your New Salary: up to £42k depending on experience
Location: Central London
Job status: 12 months FTC
Business Analyst - Summary:
To contribute both strategic project initiatives and daily business operations. This dual role position requires a candidate who can evaluate and improve business processes while also ensuring smooth day to day support for internal teams and external stakeholders.
Business Analyst - What You'll be Doing:
- Process:
- To maintain a clean and organized workspace in adherence to the Clear Desk Policy to ensure confidentiality and compliance.
- To exercise due diligence and care in handling all transactions to minimise risk and ensure accuracy.
- To follow established operational procedures, internal controls, and compliance requirements consistently.
- To identify opportunities for process improvement and contribute to workflow efficiency.
- To ask for help and support where necessary.
- To maintain good teamwork and work relationship with colleagues and other departments.
- To demonstrate a comprehensive understanding of the bank’s products and services before engaging in any customer-facing sales or advisory activities.
- To deliver prompt and effective resolution to customer queries, concerns, and complaints, ensuring a positive experience.
- To provide accurate and relevant product information and support customers’ needs.
- To build and maintain customer trust by offering reliable, compliant, and transparent service at all touchpoints.
- Comply with all applicable regulations, rules, codes, guidelines and standards set by regulators and the Bank, and carry out duties with high integrity;
- Adhere to all established risk control guidelines, procedures and measures to identify, assess, report, mitigate and monitor the risks involved in the day-to-day work.
Business Analyst - The Skills You'll Need to Succeed:
- Experience in retail banking and/or business analysis (customer service, online banking and/or card industry experience is a plus)
- Familiarity with digital banking tools (e.g. Mobile apps, digital wallets)
- Strong understanding of core banking process (e.g. payment, compliance)
- Analytical mindset with problem solving skills
- Comfortable working with data analysis, proficient in Excel, knowledge of basic SQL or Power BI is an advantage
- Excellent communication skills, both verbal and written, for engaging with customers and collaborating with stakeholders.
- Fluent in Cantonese and English.
People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.
Cantonese speaking Business Analyst employer: People First (Recruitment) Ltd
Contact Detail:
People First (Recruitment) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cantonese speaking Business Analyst
✨Tip Number 1
Brush up on your Cantonese and English communication skills. Since this role requires fluency in both languages, practice speaking and writing to ensure you can engage effectively with customers and stakeholders.
✨Tip Number 2
Familiarise yourself with the banking and finance sector, especially retail banking processes. Understanding core banking operations will help you demonstrate your analytical mindset and problem-solving skills during interviews.
✨Tip Number 3
Get comfortable with data analysis tools like Excel, SQL, or Power BI. Being proficient in these tools will not only enhance your application but also prepare you for the analytical tasks you'll face in the role.
✨Tip Number 4
Network with professionals in the banking sector, especially those who work in business analysis. Engaging with others in the field can provide insights and potentially lead to referrals that could strengthen your application.
We think you need these skills to ace Cantonese speaking Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in business analysis, particularly in the banking or finance sector. Emphasise your proficiency in Excel and any familiarity with digital banking tools, as these are key skills for the role.
Craft a Strong Cover Letter: In your cover letter, express your passion for the role and how your skills align with the job requirements. Mention your fluency in Cantonese and English, and provide examples of how you've successfully improved business processes in previous roles.
Showcase Relevant Experience: When detailing your work experience, focus on specific achievements that demonstrate your analytical mindset and problem-solving skills. Use metrics where possible to quantify your impact, such as improvements in efficiency or customer satisfaction.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Business Analyst role.
How to prepare for a job interview at People First (Recruitment) Ltd
✨Showcase Your Language Skills
Since the role requires fluency in Cantonese and English, be prepared to demonstrate your language proficiency during the interview. You might be asked to switch between languages or answer questions in both, so practice speaking clearly and confidently in both tongues.
✨Highlight Relevant Experience
Make sure to discuss your previous experience in business analysis, especially within the banking or finance sector. Be ready to provide specific examples of how you've improved processes or supported operational tasks in past roles.
✨Demonstrate Analytical Skills
Prepare to showcase your analytical mindset by discussing how you've used data analysis tools like Excel, SQL, or Power BI in your previous jobs. Consider bringing examples of reports or analyses you've completed that had a positive impact on your team or organisation.
✨Emphasise Teamwork and Communication
This role involves collaboration with various teams and stakeholders. Be ready to share examples of how you've successfully worked in a team environment, resolved conflicts, or communicated effectively with customers and colleagues to achieve common goals.
