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For Companies At a Glance
- Tasks: Supervise gaming tables and ensure smooth operations in a fun casino environment.
- Company: Join a leading cruise line known for exceptional guest experiences and vibrant entertainment.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for travel and adventure.
- Why this job: Be part of an exciting team, develop leadership skills, and create memorable experiences for guests.
- Qualifications: Must have 3 years of dealer experience and strong customer service skills; high school diploma required.
- Other info: Ideal for those who thrive in dynamic settings and love working with diverse teams.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Position Summary:
Supervises the activities of the Casino gaming table such as Blackjack, American Roulette, Caribbean Stud Poker, Dice and related services by performing the following essential duties.
Hiring Requirements:
- Minimum of three (3) years dealer experience with Blackjack, American Roulette, Caribbean Stub Poker, Dice and other related table games. (shipboard experience preferred)
- Ability to perform mental arithmetic calculations quickly involving monetary units and calculating odds and percentages.
- Ability to make decisions based on sound judgment regarding gaming rules and regulations.
- Ability to observe and recognize payout accuracy, Dealer behavior and associated activities.
- Satisfactory completion of Gaming Board/Commission approved dealer school.
- Ability to utilize customer service skills by exercising authority and discretion to satisfy guests in manner consistent with Celebrity Connections standards.
- Knowledge of policies and practices involved in the human resources function. Ability to supervise an international team of Dealers in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or recommend termination of employment.
- Ability to learn the financial aspects of a casino operation, including the successful identification of expense reduction through cost control. Demonstrated aptitude for the management of headcount within assigned area, as it relates to and supports the business needs of the vessel.
- Ability to stand and walk for extended periods of time.
- Working knowledge of computers, Internet access, and the ability to navigate within a variety software packages such as Excel, Word, and or related programs.
- Completion of high school or GED required; university degree preferred.
Contact Detail:
Royal Caribbean Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casino Supervisor
✨Tip Number 1
Familiarise yourself with the specific games mentioned in the job description, like Blackjack and American Roulette. Understanding the rules and strategies of these games will not only boost your confidence but also demonstrate your passion and knowledge during interviews.
✨Tip Number 2
Brush up on your mental arithmetic skills, as quick calculations are crucial for a Casino Supervisor. Practising with online tools or apps can help you improve your speed and accuracy, making you stand out as a candidate.
✨Tip Number 3
Showcase your leadership abilities by gathering examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated or developed team members, as this is key for the supervisory role.
✨Tip Number 4
Research the company culture and values of StudySmarter. Tailoring your approach to align with our standards of customer service and teamwork will demonstrate that you're a great fit for our environment.
We think you need these skills to ace Casino Supervisor
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Casino Supervisor. Highlight your experience with table games like Blackjack and Roulette, and ensure you can demonstrate your knowledge of gaming rules and regulations.
Tailor Your CV: Craft your CV to reflect your relevant experience in the casino industry. Emphasise your dealer experience, customer service skills, and any supervisory roles you've held. Use specific examples to showcase your ability to manage a team effectively.
Write a Compelling Cover Letter: In your cover letter, express your passion for the gaming industry and your commitment to providing excellent customer service. Mention your ability to make sound decisions and your experience in managing diverse teams, as these are crucial for the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential in the casino environment.
How to prepare for a job interview at Royal Caribbean Group
✨Showcase Your Gaming Knowledge
Make sure to brush up on the rules and strategies of the games you'll be supervising, like Blackjack and Roulette. Being able to discuss these confidently will demonstrate your expertise and passion for the role.
✨Highlight Your Leadership Skills
Prepare examples of how you've successfully managed or motivated a team in the past. This is crucial as the role involves supervising an international team of dealers, so showcasing your ability to lead effectively will set you apart.
✨Demonstrate Customer Service Excellence
Think of instances where you've gone above and beyond to satisfy customers. The casino environment thrives on guest experience, so showing that you can handle situations with discretion and authority will be key.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your decision-making skills, especially regarding gaming rules and regulations. Prepare to discuss how you've handled disputes or inaccuracies in payouts, as this will reflect your judgment and attention to detail.
