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- Tasks: Supervise casino gaming tables and ensure smooth operations.
- Company: Join a leading cruise line known for exceptional guest experiences.
- Benefits: Enjoy competitive pay, travel opportunities, and a vibrant work culture.
- Why this job: Be part of an exciting environment while developing leadership skills in the gaming industry.
- Qualifications: 3+ years dealer experience required; strong math and customer service skills essential.
- Other info: Shipboard experience preferred; must be able to stand for long periods.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Position Summary:
Supervises the activities of the Casino gaming table such as Blackjack, American Roulette, Caribbean Stud Poker, Dice and related services by performing the following essential duties.
Hiring Requirements:
- Minimum of three (3) years dealer experience with Blackjack, American Roulette, Caribbean Stub Poker, Dice and other related table games. (shipboard experience preferred)
- Ability to perform mental arithmetic calculations quickly involving monetary units and calculating odds and percentages.
- Ability to make decisions based on sound judgment regarding gaming rules and regulations.
- Ability to observe and recognize payout accuracy, Dealer behavior and associated activities.
- Satisfactory completion of Gaming Board/Commission approved dealer school.
- Ability to utilize customer service skills by exercising authority and discretion to satisfy guests in manner consistent with Celebrity Connections standards.
- Knowledge of policies and practices involved in the human resources function. Ability to supervise an international team of Dealers in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or recommend termination of employment.
- Ability to learn the financial aspects of a casino operation, including the successful identification of expense reduction through cost control. Demonstrated aptitude for the management of headcount within assigned area, as it relates to and supports the business needs of the vessel.
- Ability to stand and walk for extended periods of time.
- Working knowledge of computers, Internet access, and the ability to navigate within a variety software packages such as Excel, Word, and or related programs.
- Completion of high school or GED required; university degree preferred.
Casino Supervisor employer: Royal Caribbean Group
Contact Detail:
Royal Caribbean Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casino Supervisor
✨Tip Number 1
Make sure to highlight your dealer experience prominently. Since the position requires a minimum of three years, be prepared to discuss specific games you've dealt and any shipboard experience you may have.
✨Tip Number 2
Brush up on your mental arithmetic skills! Being able to quickly calculate odds and payouts will not only impress during the interview but is also crucial for the role.
✨Tip Number 3
Familiarize yourself with gaming rules and regulations. Showing that you have a solid understanding of these can set you apart from other candidates.
✨Tip Number 4
Demonstrate your leadership skills. Be ready to share examples of how you've motivated and managed teams in the past, especially in a diverse environment.
We think you need these skills to ace Casino Supervisor
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your dealer experience, especially with Blackjack, American Roulette, and Caribbean Stud Poker. Mention any shipboard experience if applicable, as it is preferred.
Showcase Customer Service Skills: Demonstrate your ability to provide excellent customer service. Include examples of how you've satisfied guests and handled difficult situations in a gaming environment.
Detail Your Supervisory Skills: Discuss your experience in supervising teams, particularly in a casino setting. Highlight your ability to motivate and manage employees effectively, as well as your approach to coaching and counseling.
Include Technical Proficiency: Mention your familiarity with computers and software like Excel and Word. This is important for managing the financial aspects of casino operations and ensuring smooth daily activities.
How to prepare for a job interview at Royal Caribbean Group
✨Showcase Your Dealer Experience
Make sure to highlight your three years of dealer experience, especially with games like Blackjack and American Roulette. Share specific examples of your time on the tables, particularly if you have shipboard experience, as this will set you apart.
✨Demonstrate Quick Mental Arithmetic Skills
Prepare to showcase your ability to perform quick mental calculations involving monetary units. You might be asked to calculate odds or percentages on the spot, so practice these skills beforehand to impress your interviewers.
✨Emphasize Leadership and Team Management
Discuss your experience in supervising teams, especially in a diverse environment. Highlight how you've motivated and developed your team members, and be ready to provide examples of how you've handled disciplinary actions effectively.
✨Familiarize Yourself with Casino Operations
Brush up on the financial aspects of casino operations, including cost control and expense reduction strategies. Being knowledgeable about these topics will demonstrate your readiness to manage the casino's headcount and support business needs.
