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For Companies At a Glance
- Tasks: Lead a team to ensure top-notch customer service and operational excellence.
- Company: Join Subway, the world's largest sandwich chain with over 41,000 stores globally.
- Benefits: Enjoy excellent career development opportunities and a supportive work environment.
- Why this job: Be part of a dynamic team in a fast-paced setting that values hard work and dedication.
- Qualifications: No specific qualifications required; just bring your passion for food and customer service!
- Other info: This role is with an independently owned franchise, offering unique growth potential.
The predicted salary is between 28800 - 42000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Closing Date: 10/07/2025
The Store Manager is at the heart of the operation, and our franchisees are always looking for new talent to lead the teams that help the Subway brand be the first choice for those who want quick and nutritious meals. Working as a Store Manager in a Subway franchise is challenging but highly rewarding. Subway franchisees pride themselves on their hardworking staff and offer excellent career development opportunities.
Interested in a career in food retail sales? Passionate about customer service? Looking to work in a leading global franchise? With over 41,000 stores, Subway is the largest sandwich chain worldwide. Due to growth across the UK, our Franchisees seek motivated and driven team members to join the Subway brand.
The Store Manager is responsible for the success of the store, including sales, profitability, customer service, and operational excellence.
Key Responsibilities Include:
- Recruitment, induction, and training of staff in line with Subway standards; lead by example.
- Create and manage staff schedules.
- Check deliveries, match orders, and handle daily banking.
- Prepare stock and sales paperwork; manage employee pay and timesheets.
- Manage cash balances and minimize wastage.
- Ensure 100% compliance with Subway and local guidelines.
- Conduct inventory management and stock control, including weekly stock takes and reports.
- Analyze weekly sales and inventory reports to improve the business.
- Maintain store cleanliness and presentation.
- Implement in-store marketing and point-of-purchase materials according to campaigns.
- Follow safety procedures to prevent injuries.
- Create a safe environment for employees and customers.
- Encourage high customer service standards among staff.
- Handle unresolved or escalated customer complaints.
- Deliver excellent service in products, sales, inquiries, and catering to customer needs.
Working as a Store Manager in a Subway franchise is challenging but rewarding. Franchisees are proud of their staff and offer great career growth opportunities. Please note that stores are independently owned franchises. All applications are directed to the franchise owner or operator.
Store Manager employer: Subway
Contact Detail:
Subway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with the Subway brand and its values. Understanding their commitment to customer service and quality will help you align your approach during interviews and discussions with franchise owners.
✨Tip Number 2
Network with current or former Subway employees, especially those in management roles. They can provide valuable insights into the day-to-day responsibilities and challenges of a Store Manager, which can help you prepare for potential interview questions.
✨Tip Number 3
Showcase your leadership skills by discussing any relevant experience in managing teams or projects. Highlighting your ability to motivate and train staff will demonstrate that you're ready to take on the responsibilities of a Store Manager.
✨Tip Number 4
Research the local market and competition. Being knowledgeable about the area where the store is located can help you present ideas on how to improve sales and customer engagement during your conversations with the franchise owner.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Store Manager at Subway. Highlight your relevant experience in retail management and customer service in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership abilities, experience in training staff, and any achievements in sales or customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food retail and customer service. Mention specific examples of how you've successfully managed teams or improved store performance in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at Subway
✨Show Your Leadership Skills
As a Store Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Share examples of how you've successfully managed teams in the past, highlighting your approach to training and motivating staff.
✨Understand the Brand
Familiarise yourself with Subway's values, menu, and customer service standards. Showing that you understand what makes Subway unique will impress the franchise owner and demonstrate your commitment to the brand.
✨Prepare for Operational Questions
Expect questions about inventory management, cash handling, and compliance with health and safety regulations. Be ready to discuss your experience in these areas and how you ensure operational excellence in a fast-paced environment.
✨Highlight Customer Service Experience
Customer service is key in this role. Prepare to discuss specific instances where you've gone above and beyond to resolve customer complaints or enhance the customer experience, as this will show your dedication to maintaining high service standards.
