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For Companies At a Glance
- Tasks: Monitor and enhance network performance, ensuring smooth operations and connectivity.
- Company: Join China Telecom, a leading global telecommunications provider.
- Benefits: Enjoy opportunities for international travel and professional development.
- Why this job: Be part of a dynamic team improving global connectivity and customer satisfaction.
- Qualifications: 3-5 years in network maintenance; CCNP or equivalent required.
- Other info: Bilingual in English and Chinese preferred; exciting challenges await!
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Job responsibilities:
Monitor and test the performance of Chinanet/CN2 network, proactive detect and resolve QoS deterioration, constantly improve QoS of Chinanet/CN2, manage the transit and peering connection to ensure good network connectivity.
Liaise with other teams/external entitles to ensure the smooth network operation.
Daily maintenance and operation of network devices in China Telecom Moscow POPs, the network devices include CT global Internet backbone, Chinanet/CN2 Sino-Europe backbone as well as IP access network devices.
International circuits’ implementation, service provisioning, service delivery, post-sale troubleshooting and technical supports.
Maintain and update Operation Plan and other operational procedures, service availability report, traffic management reports and service improvement solutions.
Pre-sales consulting support, resolve all technical issues arising during the sales engagement, understand customer business and technical drives, actively participate in customer network planning, help clients define specifications, requirements and engineer solutions based on customer requirements.
Coordinate with counterpart in HQ and design, implement and support differentiated Internet products
Follow up customer service escalation with internal departments and external suppliers
Providing performance reports for VIP customers, Organizing service review meeting with VIP customers. Gatekeeping customer credit claim
Processing supplier service review and credit claiming, Processing supplier evaluation. Maintaining supplier information in system
Some business travels are required.
Requirements:
3－5 years network maintenance experience on IP network and equipment maintenance experience
CCNP qualified or equivalent, CCIE would be an added advantage
Familiar with Cisco equipment and other related products
Familiar with all submarine and land cable systems
Prefer speaking both English and Chinese
Contact Detail:
China Telecom Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IP Network Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies and equipment mentioned in the job description, particularly Cisco products. Having hands-on experience or relevant certifications can significantly boost your confidence during interviews.
✨Tip Number 2
Network maintenance roles often require strong problem-solving skills. Prepare to discuss past experiences where you successfully resolved network issues or improved QoS. Use specific examples to demonstrate your expertise.
✨Tip Number 3
Since this role involves liaising with various teams and external entities, practice articulating your communication skills. Be ready to explain how you've effectively collaborated with others in previous positions to achieve common goals.
✨Tip Number 4
Given the international aspect of the role, brush up on your English and Chinese language skills if needed. Being able to communicate fluently in both languages will set you apart from other candidates.
We think you need these skills to ace IP Network Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IP network maintenance and equipment management. Emphasise your CCNP qualification and any familiarity with Cisco equipment, as these are key requirements for the role.
Craft a Strong Cover Letter: In your cover letter, explain why you are interested in the IP Network Engineer position. Mention specific experiences that demonstrate your ability to monitor network performance and resolve QoS issues, as well as your skills in liaising with teams and external entities.
Showcase Technical Skills: Include a section in your application that outlines your technical skills, particularly those related to network devices and international circuits. Highlight any experience with submarine and land cable systems, as this will set you apart from other candidates.
Prepare for Potential Questions: Anticipate questions related to your experience with network troubleshooting and customer service. Be ready to discuss how you've handled technical issues during sales engagements and how you can contribute to improving service delivery.
How to prepare for a job interview at China Telecom Europe
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with IP networks and equipment maintenance. Highlight specific projects where you've monitored performance, resolved QoS issues, or managed network devices, especially those related to Cisco equipment.
✨Demonstrate Problem-Solving Skills
Expect questions that assess your ability to troubleshoot technical issues. Prepare examples of how you've proactively detected and resolved network problems in the past, particularly in high-pressure situations.
✨Communicate Effectively
Since liaising with other teams and external entities is crucial, practice articulating complex technical concepts in a clear and concise manner. Be ready to explain how you would engage with clients and stakeholders during service reviews or troubleshooting.
✨Cultural Fit and Language Proficiency
Given the requirement for both English and Chinese, be prepared to demonstrate your language skills. Additionally, research the company culture and values to show how you align with them during the interview.
