Assistant Equestrian Manager

What you\’ll get

• Complimentary nights with breakfast within Dorchester Collection
• 50% F&B discount at selected restaurants
• Very generous Employee Introductory Scheme offered
• Team members\’ awards and incentives schemes
• Contributory pension scheme entitlement from date of commencement
• Uniform laundered complimentarily
• Complimentary meals whilst on duty at our team members\’ restaurants

What you\’ll do

• Stable Duties – Managing horses\’ daily routine, feeding, and exercising to keep them fit and well schooled for guests to ride safely.
• Managing horses\’ shoeing, worming, saddlery, dentistry, and veterinary requirements.
• Carrying out daily tasks including feeding, hay, mucking out, turn out, grooming, bandaging, and maintaining the stable, horses, and equipment in immaculate condition.
• Guest Interaction – Handling enquiries, bookings, and requests from internal and external guests promptly and professionally.
• Fitting guests with safety equipment before riding, maintaining safety gear in accordance with best practices, and keeping it clean and organized.
• Teaching guests and local clients on ponies and horses with enthusiasm, knowledge, and safety in mind.
• Managing daily horse allocations for teaching, ensuring the well-being of horses and safety of guests.
• People – Inspiring and mobilizing team members and supervisors to build a high-performing team to achieve business goals and service standards.
• Mentoring, training, and coaching team members.
• Managing shift coverage, workload, and resource allocation within and across teams.
• Participating in interviewing, hiring, induction, and succession planning.
• Monitoring and evaluating team performance.
• Admin
• Assisting the Equestrian Manager with guest bookings and confirmations.
• Managing horse/pony files and ensuring they are regularly updated.
• Overseeing daily yard management and task assignment.
• Assisting with orders, farrier, and vet bookings.
• Sourcing additional horses/ponies for loan, lease, or purchase within budget.
• Health & Safety
• Complying with statutory and company health, safety, fire, bomb, and security regulations.
• Maintaining up-to-date certificates such as First Aid, Child Protection, and CRB checks.
• Reviewing and updating risk assessments and SOPs, and facilitating ongoing training.
• Ensuring guests complete disclaimers before riding and accident reports are accurately completed and submitted.

What you\’ll bring

• BHS Exams (BHS AI or II)
• First Aid certification
• Experience in general yard work
• Customer Service skills
• Alignment with hotel ethos

Job Location

United Kingdom

Who we are

We work with talented individuals committed to delivering extraordinary guest experiences at Dorchester Collection hotels. Our people bring our vision to life. We support your development through personalized growth plans, training, and Academy programs, creating a unique experience.

Our Hotels

We value diversity and inclusion, fostering an environment where all employees feel valued and respected. Our core values include Passion, Personality, Respect, Collaboration, and Creativity. We are committed to supporting you through the recruitment process; please contact careers.dc@dorchestercollection.com for assistance.

Reference

2025-5621

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