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For Companies At a Glance
- Tasks: Manage data, handle enquiries, and provide secretarial services in a dynamic hospital environment.
- Company: Join Nuffield Health, the UK's largest Healthcare Charity, dedicated to outstanding patient care.
- Benefits: Enjoy flexible hours, holiday entitlement, pension scheme, and discounted gym membership.
- Why this job: Be part of a passionate team making a real impact on patient care and your career.
- Qualifications: NVQ Level 2 in Business and Administration preferred but not essential; customer service experience is a plus.
- Other info: Work on an ad-hoc basis, fitting your schedule while supporting a leading healthcare provider.
Are you a confident and customer-focused administrator, who’s passionate about great customer service? Then you could be just who we’re looking for. Join the nation’s largest Healthcare Charity and be part of a talented team, doing incredible work to shape the health of the nation.
As a Ward Administrator at our Leeds Hospital, you’re able to manage, appraise and interpret the data. What’s more, you know how to present this in a timely and professional manner. Ideally, you have an NVQ Level 2 in Business and Administration or equivalent, but this isn’t essential.
As a Ward Administrator, you will:
- Handle enquiries and general queries
- Put your strong IT and keyboard skills to work
- Maintain databases
- Provide a range of secretarial services, including minute taking and diary management
Experience within an administrative or customer facing environment would be a real advantage.
Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. This includes holiday in line with the working time directive, access to our pension scheme and discounted gym membership at £25.00 a month.
Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.
Nuffield Health Leeds Hospital is committed to continuing our vision of providing the highest level of care to all our patients. During our last CQC inspection in February 2017, the CQC highlighted that patient care was at the heart of our service. This is testimony to the commitment, skill, and pride of the team at the hospital. The hospital regulator rated us as “Outstanding” in our patient care.
Our successful, purpose-built hospital deals with complex surgery supported by a Level 3 critical care unit covering a vast range of specialities such as: brain surgery, cardiac surgery, general surgery, orthopaedics and spinal surgery. In addition, we offer a comprehensive diagnostic service including cardiology tests and interventions, diagnostic imaging – MR, CT, Mammography, Plain film and Ultrasound, fully equipped Physiotherapy department with gymnasium facilities.
If patient care and team spirit is your passion, then come along and visit us to see how you can develop and enhance your career with us. Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
It starts with you.
Ward Administrator (Bank) employer: Nuffield Health
Contact Detail:
Nuffield Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Administrator (Bank)
✨Tip Number 1
Familiarise yourself with the specific duties of a Ward Administrator. Understanding the key responsibilities, such as handling enquiries and maintaining databases, will help you demonstrate your knowledge during any informal discussions or interviews.
✨Tip Number 2
Network with current or former employees at Nuffield Health Leeds Hospital. Engaging with them can provide valuable insights into the workplace culture and expectations, which you can leverage to tailor your approach when applying.
✨Tip Number 3
Showcase your customer service skills in conversations or interviews. Since the role emphasises great customer service, be prepared to share examples of how you've successfully handled customer queries or improved client satisfaction in previous roles.
✨Tip Number 4
Be proactive in expressing your availability for ad-hoc work. Since this position is on a bank contract, highlighting your flexibility and willingness to adapt to the hospital's needs can make you a more attractive candidate.
We think you need these skills to ace Ward Administrator (Bank)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Ward Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous administrative or customer-facing roles you have held. Provide specific examples of how you managed enquiries, maintained databases, or provided secretarial services.
Showcase IT Skills: Since strong IT and keyboard skills are essential for this role, make sure to mention any relevant software or systems you are proficient in. If you have experience with database management or minute taking, be sure to include that as well.
Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your passion for customer service and patient care. Explain why you want to work at Nuffield Health and how you can contribute to their mission of providing outstanding patient care.
How to prepare for a job interview at Nuffield Health
✨Showcase Your Customer Service Skills
As a Ward Administrator, you'll be dealing with enquiries and general queries. Make sure to highlight your experience in customer service during the interview. Share specific examples of how you've handled difficult situations or provided exceptional service.
✨Demonstrate Your IT Proficiency
Strong IT and keyboard skills are essential for this role. Be prepared to discuss your experience with various software and tools. If possible, mention any specific systems you've used that relate to database management or secretarial tasks.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to manage data and present it professionally. Think about scenarios where you've had to interpret data or maintain databases, and be ready to explain your thought process and actions.
✨Express Your Passion for Patient Care
Nuffield Health values patient care highly. Convey your enthusiasm for working in a healthcare environment and how you can contribute to the team's mission. Share any relevant experiences that demonstrate your commitment to patient care and teamwork.
