Senior ServiceNow Consultant - London/Remote - Up to £80,000 + Benefits

Opus have partnered with a renowned ServiceNow partner who are expanding their consulting & delivery team with a talented Senior Technical Consultant.

As a ServiceNow Consultant, you'll play a key role in shaping innovative solutions, lead design sessions, contribute to high-quality technical documentation, and craft detailed user stories that drive successful implementations.

This will be a hands on, yet client facing position where you will utilise your platform & project knowledge to liaise effectively with clients & implement best practices & solutions.

This role will challenge you with a variety of complex issues, requiring collaboration and creative problem-solving. As a senior team member, you’ll also help guide junior consultants and contribute to the strategic direction of our services.

Key Responsibilities

• Leverage your broad knowledge of the ServiceNow platform, including upcoming features and releases
• Lead projects and initiatives that deliver measurable value to clients
• Facilitate client workshops and use the platform to showcase potential outcomes
• Build and maintain strong stakeholder relationships, ensuring clear and effective communication
• Champion collaborative project delivery, aligned with agreed scope and timelines
• Uphold best practices and quality standards throughout the development lifecycle
• Collaborate with solution consultants to define project scope and contribute to solution architecture
• Mentor and support junior consultants, helping them grow and succeed

Experience and Skills

• 3+ years plus of hands-on configuration and deployment experience with the ServiceNow platform
• Implementation experience with a range of ServiceNow targeted product areas, such as Strong knowledge & experience with IRM/GRC/HRSD or SecOps ServiceNow modules
• ServiceNow Certified is highly desirable
• Strong JavaScript skills and experience with ServiceNow configuration and development
• Up-to-date ServiceNow Certified System Administrator (CSA) certification
• Additional certifications like Certified Application Developer are a strong plus
• Excellent collaboration and stakeholder engagement skills
• Demonstrated leadership and mentoring capabilities
• A proactive, solution-oriented mindset
• Familiarity with ITSM and ITIL frameworks; ITIL Foundation certification is advantageous

Benefits & Bonus's

• Up to £80,000 base salary
• 10% annual performance bonus
• 28 days annual leave (Option to buy more)
• Strong pension contribution
• Private health care for you & the family
• Full support & mentorship to support your well being & success
• Flexible and remote working options
• A supportive, inclusive culture that values your input and helps you achieve your goals