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For Companies At a Glance
- Tasks: Manage delivery runs and ensure top-notch customer service from drivers.
- Company: GSF Car Parts is a leading UK automotive parts distributor with over 175 branches.
- Benefits: Enjoy bonuses, 20 days leave, health perks, discounts, and career growth opportunities.
- Why this job: Join a dynamic team, make an impact, and develop your leadership skills in a thriving company.
- Qualifications: Experience in team management, excellent communication skills, and a valid driving licence required.
- Other info: Work 45 hours a week, including alternate Saturdays, in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
As a Van Controller within GSF Car Parts, you will play an important part in ensuring that we continue to commit to our sales promise by coordinating delivery runs and ensuring delivery drivers continuously provide excellent customer service.
Main Duties Include:
- Managing the driver team
- Co-ordinate delivery runs and orders in the most cost effective way
- Ensure vans deliver on time
- Control and Coordinate branch fleet maintenance and servicing
- Ensure the delivery team can deliver the branches customer service standards
Working Hours: 45 (average) hours Monday to Friday, including alternate Saturday working
About You: As the Van Controller you will have a great track record of managing a driver team and coordinating delivery runs.
What You'll Need To Succeed:
- Experience of motivating a diverse team
- Customer focussed, driven to achieve and willing to go the extra mile
- Excellent communication and interpersonal skills
- Able to train and develop others
- Must have held a driving licence for a minimum of 3 years
- Geographical knowledge of area within a 40 mile radius
What We'll Offer: Benefits at GSF Car Parts are designed to support all aspects of our team members life throughout their career. Whether that’s their health, wealth or everyday lifestyle, we are here for our team members and their loved ones and there is something for everyone! To name a few of our benefits we offer:
- Opportunity to earn a performance based bonus as part of this role
- 20 days annual leave (including bank holidays) plus the opportunity to earn up to 5 more with time-served
- Free flu vaccine
- Health & wellbeing tools
- Free support from pension experts
- Life assurance scheme
- Discounts from 100’s of household names including Asda, Nike & John Lewis
- A suite of financial wellbeing products including advances and savings schemes
- Paid time off to volunteer
- Training qualifications and career progression opportunities
About Us: GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure.
Van Controller employer: GSF Car Parts
Contact Detail:
GSF Car Parts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Van Controller
✨Tip Number 1
Familiarise yourself with the geographical area within a 40-mile radius of the branches. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the role and its requirements.
✨Tip Number 2
Highlight any previous experience you have in managing teams, especially in a delivery or logistics context. Be ready to share specific examples of how you've motivated your team and improved service delivery.
✨Tip Number 3
Prepare to discuss your communication skills and how you've used them to resolve conflicts or improve team dynamics. Being able to articulate your approach to customer service will be crucial.
✨Tip Number 4
Research GSF Car Parts and their values. Understanding their commitment to customer service and team support will allow you to align your answers with their company culture during discussions.
We think you need these skills to ace Van Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing driver teams and coordinating delivery runs. Use specific examples that demonstrate your customer service focus and ability to motivate a diverse team.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Van Controller role at GSF Car Parts. Mention your geographical knowledge of the area and how your skills align with their requirements, particularly in communication and training.
Highlight Relevant Experience: When detailing your work history, emphasise any previous roles where you managed teams or coordinated logistics. Include metrics or achievements that showcase your success in these areas.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Van Controller position.
How to prepare for a job interview at GSF Car Parts
✨Showcase Your Leadership Skills
As a Van Controller, you'll be managing a driver team. Be prepared to discuss your previous experiences in leading teams, motivating staff, and how you handle challenges. Use specific examples to illustrate your leadership style.
✨Demonstrate Customer Focus
GSF Car Parts values excellent customer service. Think of instances where you've gone the extra mile for customers or improved service delivery. Highlight your commitment to customer satisfaction during the interview.
✨Know the Area Well
Geographical knowledge is crucial for this role. Familiarise yourself with the area within a 40-mile radius of the branch. Being able to discuss local routes and potential delivery challenges will show your preparedness.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially regarding delivery coordination and fleet management. Prepare scenarios where you've successfully resolved issues or improved processes in previous roles.
