Senior Asset Manager - Commercial

Criterion Capital is a multi-billion-pound, family-owned entrepreneurial private property company. Renowned for its innovative approach to real estate, Criterion Capital owns and manages a diverse portfolio of commercial properties. As part of our growth and expansion, we are seeking a dynamic and experienced Senior Asset Manager to implement and drive the strategic, operational, and financial performance of our assets.

This role plays a vital part in maximising asset value, ensuring operational excellence, managing risks, and leading the delivery of key investment and development projects.

Key Responsibilities

Strategic Leadership and Portfolio Management

• Develop and implement a forward-thinking asset management strategy that aligns with the company’s long-term growth objectives.
• Oversee the management of Criterion Capital’s diverse property portfolio, ensuring optimal performance and maximum value creation.
• Identify growth opportunities through acquisitions, redevelopment, or repositioning of assets.
• Conduct regular portfolio reviews to analyse performance, market trends, and opportunities for value enhancement.

Process and Risk Management

• Manage robust processes covering concessions and ensure efficient operational delivery.
• Proactively identify operational or financial risks and implement effective mitigation strategies.
• Maintain and review business plans for each asset ensuring prioritisation of works across the portfolio.
• Manage capital investment projects, ensuring they are completed on time, within budget, and to specification.
• Lead energy conservation efforts and develop and implementing environmental strategies to reduce consumption and manage costs effectively.
• Audit and assess the performance of technical teams to ensure compliance with company standards and industry benchmarks.

Maximising Income and Financial Oversight

• Drive strategies to maximise rental income by optimising occupancy rates and lease structures.
• Develop financial plans, manage and challenge external valuers.
• Assist the development team to carry out valuations and assist with viability assessments and feasibility appraisals.

Team Leadership and Collaboration

• Support the Head of Asset Management to manage the Asset Management Team, ensuring team objectives align with company goals.
• Assist in fostering a culture of innovation and continuous improvement.
• Collaborate with internal departments, including property management, finance, and development teams, to drive cross-functional success.

Operational Excellence and Property Optimisation

• Implement and embed new processes and systems to improve operational delivery, quality of service, and customer satisfaction.
• Lead refurbishment and build projects to enhance the value and appeal of assets, ensuring alignment with corporate strategy.
• Support the development of company-wide quality management systems and associated processes.

Stakeholder Engagement and Brand Enhancement

• Build strong relationships with tenants, investors, regulatory bodies, and community stakeholders to promote long-term success.
• Act with initiative in property dealings with clients, ensuring professionalism and credibility.
• Continuously improve the company’s image and reputation with all stakeholders through strong asset management practices.

Health, Safety, and Environmental Management

• Ensure compliance with health and safety regulations across the portfolio, maintaining a safe environment for all stakeholders.
• Develop and implement robust environmental management strategies to enhance sustainability and reduce operational impacts.
• Take responsibility for safeguarding the health and wellbeing of tenants, staff, and other stakeholders.

Qualifications and Experience

Education:

• Degree in Real Estate, Business, Finance, or a related field. A master’s degree or relevant professional certification (e.g., MRICS) is desirable.
• Experience:
• Extensive experience in commercial asset management, including driving financial and operational success.
• Track record of managing teams and complex projects.
• Strong knowledge of procurement, property operations, and health and safety regulations.

Skills:

• Strategic thinker with a results-oriented approach to maximising asset income and value.
• Excellent communication and negotiation skills, with the ability to engage with a wide range of stakeholders.
• Strong project management skills, with the ability to deliver on multiple priorities simultaneously.
• Proficiency in financial analysis, valuation and modelling, property management software, and operational reporting tools.