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- Tasks: Engage with customers, provide product advice, and drive sales at our Hull branch.
- Company: Join MKM, the UK's leading independent builders' merchant with over 130 branches.
- Benefits: Enjoy competitive pay, bonuses, discounts, training, and mental health support.
- Why this job: Be part of a friendly team where your customer service skills shine and make a difference.
- Qualifications: Sales experience in a merchant environment and strong customer service skills are essential.
- Other info: Join a diverse team that values belonging and growth within the MKM family.
The predicted salary is between 24000 - 36000 £ per year.
Our Hull branch is looking to recruit for a Trade Counter Salesperson.
The ideal candidates will be approachable and friendly, someone who will meet the needs of our customers and provide service with a smile.
In this position, you will play a key role in the sale of our full range of building supplies and therefore, previous sales experience in a merchant environment is essential for this role. Strong customer service experience is also essential for this role.
Responsibilities and Duties
- Dealing with customers face to face and over the telephone.
- Giving excellent customer service and sound product advice
- Providing quotations for customers
- Taking a proactive approach to sales, using every opportunity to make or increase a sale.
Qualifications and Skills
You will be working within a close-knit team and will be dealing with our customers on a daily basis. You will, therefore, need to be the person that our customers will look forward to seeing knowing that they will always receive excellent customer service and sound advice. You should also be enthusiastic, hardworking and have a positive attitude alongside:
- Sales experience within a merchant environment is essential for this role, as well as building supplies product knowledge.
- Confident when dealing with customers.
- The ability to build great customer relationships.
- A good telephone manner, excellent communication, and interpersonal skills
- Computer literate
- Customer service experience – essential.
Benefits
In return, you can be a part of the UK’s leading independent Builders Merchant and winner of many industry awards. Some of the benefits we offer include:
- A competitive pay package.
- Generous discretionary bonus scheme
- Substantial staff discounts
- Training and development opportunities
- Holiday scheme which rewards length of service
- Perkbox discounts
- Contributory pension scheme
- Financial Planning Support
- Cycle to work scheme.
- Free parking
- Enhanced Maternity
- Enhanced Paternity
- Substantial Employee Discount
- Employee Assistance Programme
- Mental Health Support
MKM is the leading independent builders’ merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 130 branches and over 3100 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the ‘MKM family’ for everyone. We hope you will join us on our journey!
Salesperson employer: MKM Building Supplies
Contact Detail:
MKM Building Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesperson
✨Tip Number 1
Familiarize yourself with the range of building supplies we offer. Knowing our products inside and out will not only boost your confidence but also help you provide sound advice to customers, which is crucial for this role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a sales scenario. This will help you become more comfortable dealing with customers face-to-face and over the phone, ensuring you can provide excellent service with a smile.
✨Tip Number 3
Highlight any previous experience in a merchant environment during your conversations. Sharing specific examples of how you've successfully handled customer interactions or increased sales will demonstrate your suitability for the position.
✨Tip Number 4
Show enthusiasm and a positive attitude in all your interactions. We value team players who are approachable and friendly, so let your personality shine through when discussing your interest in the role.
We think you need these skills to ace Salesperson
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous sales experience, especially in a merchant environment. Emphasize your customer service skills and any relevant product knowledge related to building supplies.
Craft a Friendly Cover Letter: Write a cover letter that reflects your approachable personality. Mention specific examples of how you've provided excellent customer service in the past and how you can contribute to the team at MKM.
Show Enthusiasm: In both your CV and cover letter, convey your enthusiasm for the role and the company. Let them know why you want to be part of the MKM family and how you align with their values.
Prepare for the Interview: If invited for an interview, prepare by thinking about how you would handle various customer scenarios. Be ready to discuss your sales strategies and how you build relationships with customers.
How to prepare for a job interview at MKM Building Supplies
✨Show Your Sales Experience
Make sure to highlight your previous sales experience, especially in a merchant environment. Be prepared to discuss specific examples of how you've successfully closed sales or provided excellent customer service.
✨Demonstrate Product Knowledge
Familiarize yourself with common building supplies and their uses. During the interview, be ready to provide sound product advice and show that you can help customers make informed decisions.
✨Emphasize Customer Relationships
Talk about your ability to build strong relationships with customers. Share examples of how you've gone above and beyond to ensure customer satisfaction and foster loyalty.
✨Exude Enthusiasm and Positivity
Your attitude matters! Show enthusiasm for the role and the company. A positive demeanor can make a significant difference in how interviewers perceive you as a potential team member.
