At a Glance
- Tasks: Lead and inspire the team while ensuring exceptional guest experiences.
- Company: Join MJMK, a collection of award-winning restaurants with a passion for hospitality.
- Benefits: Enjoy a competitive salary, discounts, career development, and well-being support.
- Why this job: Be part of a growing brand recognised for its vibrant culture and guest-centric approach.
- Qualifications: Experience in a senior restaurant role, strong leadership skills, and a focus on guest satisfaction.
- Other info: Exciting opportunity to grow with a passionate team in a dynamic environment.
The predicted salary is between 42000 - 60000 £ per year.
We’re looking for an experienced and passionate Assistant General Manager to help lead and inspire our team, run seamless and energetic services, and create memorable moments for our guests. We want our leadership to be hands-on, approachable, and full of personality while always maintaining high standards across every shift. You’ll play a key role in shaping our guest experience, coaching the team, and making sure every service feels warm, smooth, and full of positive energy.
Candidate Requirements:
- Proven experience in a senior restaurant role, ideally as an Assistant General Manager in a premium or high-volume venue
- Skilled in leading, training, and developing front-of-house teams
- Confident in running busy dining operations, including multi-floor service
- Strong focus on delivering exceptional guest experiences, and handling complaints or special requests professionally
- Comfortable managing high guest volumes while remaining calm, organised, and detail-focused
- Knowledge of premium service standards, with the ability to coach teams on upselling and menu recommendations
- Experience working towards KPIs such as guest satisfaction and sales per head
- Solid understanding of health & safety, food hygiene, and licensing regulations
- Leads by example with a positive, proactive, and guest-centric approach
What We’ll Offer You as Assistant General Manager:
- Annual Pay: Up to £52,500 per annum package
- 50% discount across all MJMK restaurants
- Opportunities for career development and progression
- Mental health & well-being support via Hospitality Action
- Enhanced maternity and paternity pay after one year
- 5 days of company sick pay after one year
- An additional day of holiday for every year of service, up to five days
We’d love to hear from you if you’re an experienced Assistant General Manager looking for a new challenge and the opportunity to grow alongside a passionate, ambitious team.
Assistant General Manager employer: MJMK Restaurants
Contact Detail:
MJMK Restaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager
✨Tip Number 1
Familiarise yourself with Casa do Frango's unique dining experience and menu. Understanding their offerings will help you demonstrate your passion for the brand during interviews and show how you can enhance the guest experience.
✨Tip Number 2
Network within the hospitality industry, especially with those who have worked at Casa do Frango or similar venues. Personal connections can provide valuable insights and potentially give you a referral, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed high-volume services in the past. Highlighting your experience in leading teams and ensuring exceptional guest experiences will resonate well with the hiring team.
✨Tip Number 4
Showcase your knowledge of health and safety regulations and premium service standards during your conversations. Being able to articulate how you would implement these in a busy restaurant environment will demonstrate your readiness for the role.
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in senior restaurant roles, particularly as an Assistant General Manager. Emphasise your skills in leading and training teams, as well as your ability to manage busy dining operations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and guest experience. Mention specific examples of how you've delivered exceptional service and handled complaints effectively in previous roles.
Highlight Relevant Achievements: In your application, include quantifiable achievements related to guest satisfaction and sales performance. This could be improvements in KPIs or successful initiatives you led that enhanced the dining experience.
Showcase Your Personality: Since the role requires a hands-on and approachable leadership style, let your personality shine through in your application. Use a friendly tone and share anecdotes that reflect your proactive and guest-centric approach.
How to prepare for a job interview at MJMK Restaurants
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry. Share personal stories that highlight your love for creating memorable guest experiences, as this aligns perfectly with the company's values.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led and developed teams in previous roles. Discuss specific situations where you coached staff to improve service standards or handle busy dining operations effectively.
✨Know the Menu Inside Out
Familiarise yourself with Casa do Frango's menu and be ready to discuss your favourite dishes. This will not only show your interest in the role but also your ability to make informed recommendations to guests.
✨Prepare for Scenario Questions
Anticipate questions about handling high-pressure situations, such as managing guest complaints or special requests. Think through your responses to demonstrate your calmness, organisation, and detail-focused approach.