IT Cloud Platform Engineer

Join the forefront of innovation as an IT Cloud Platform Engineer where you'll be a key player in implementing highly scalable, secure, and cutting-edge cloud-based solutions. This is a key opportunity for an Azure DevOps Engineer to assist in the design, deployment, and management of cloud infrastructure on Azure. The role will be reporting to the IT Technical Services Lead and IT Infrastructure Services Manager. The IT Infrastructure Services team is made up of 16 members of staff spread across the firm's UK offices. As part of an agile and dynamic team, you'll collaborate with product owners, developers, key stakeholders, and data engineers. Your creativity and technical prowess will drive the design, automation, and continuous improvement of our platforms processes and services.

Shift Pattern: 8am-4pm and 10am-6pm with flexibility to work out of hours to provide on-call support for any emergency.

Responsibilities:

• Manage and maintain the firm's cloud services and VMware Broadcom environments across all Data Centres and offices.
• Deploy and create scalable cloud solutions, collaborating closely with development teams to architect and implement reliable and scalable cloud solutions using Azure services.
• Designing Cloud Architecture: Planning and developing cloud structures that meet organisation strategies, focusing on scalability, performance and security.
• Manage and maintain the firm's vulnerability management solutions and remediate vulnerabilities in line with the firm's policies.
• Ensure that all Server infrastructure is patched in line with the firm's patching policy and scheduling of changes.
• Manage and maintain Windows server environment.
• Troubleshoot and fix Server system application related issues, recording all troubleshooting steps and information in the IT Service Management tool.
• Generate system and component capacity management reports on a weekly basis and conduct trend analysis.
• Manage and maintain Windows Server Services, such as Active Directory, DNS, DHCP and certificate services.
• Providing advanced technical support to other department teams.
• Ensure all systems and services are proactively monitored using the tools utilised by the IT Department.
• Manage and maintain the Mobile Device Management (MDM) solution.
• Build and deploy Windows Servers and SAAS/PAAS solutions as required.
• Liaise with vendors and external partners.
• Ensure that all servers and services have adequate BCDR protection in place.
• Ensure that all servers are backed up in line with the firm's backup policy.
• Support and manage the firm's Microsoft Dynamics AX solution.
• Participate in the Out of Hours rota to monitor and respond to critical alerts in the network monitoring tools and any emergency escalations from the Service Desk and Management.

Key Skills & Experience:

• Proven extensive knowledge of Azure and Entra Services adhering to best practices in Azure security including identity management access control and threat protection.
• Background in Infrastructure/Systems Administration/Dev Ops with knowledge of networking, monitoring, and support.
• Extensive proven working experience of maintaining vulnerability management solutions and remediating system vulnerabilities.
• Proven working experience for managing server infrastructure in a Data Centre environment.
• Strong Knowledge of Windows Server 2016 – 2022.
• Strong Knowledge of Active Directory, DNS, DHCP and Windows Certificate Services.
• Extensive Knowledge and experience of Microsoft Azure, AWS and other cloud computing technologies.
• Strong team player.
• Excellent verbal and written communication skills.
• Able to work independently and under pressure, as well as part of a wider team.
• Effective time management.
• Proven knowledge of Managing and maintaining cybersecurity products.
• Strong knowledge of security best practices and industry standard such as CIS and ISO27001.
• ITIL foundation certification or knowledge of ITIL processes.
• Must be willing to work weekends as required.
• Meticulous attention to detail.
• Must be willing to travel to other offices as required.
• Several years' experience in a similar role.

Desirable but not essential:

• Knowledge of Azure Tools including AKS, Azure Functions, and IAC tools such as Terraform.
• Network Application load balancing products such as F5 or equivalent.
• Knowledge of MDM products such as Intune or equivalent products.
• Knowledge and Hands-on experience of Microsoft Dynamics AX.
• Experience Configuring Firewalls, Switches and Routers.
• Supporting systems widely used in the Legal sectors.

What We Offer:

• Inclusive & Supportive Environment: We’re a firm with real entrepreneurial drive and we don’t believe in squashing people’s individuality. Our hybrid working model and open plan workspaces encourage a sense of camaraderie.
• Comprehensive and Flexible Benefits Package: Our offering includes private medical insurance, health cash plan, dental insurance, life assurance, critical illness insurance, matched pension contributions up to 7%, holiday trading, plus many more.
• Modern Office Space: Located in the iconic Titanic Quarter with excellent commuter links and on-site parking.
• Training and Development: We’ll give you bespoke support to develop your career with our people development and IT training teams.
• Social & Community Engagement: Participate in clubs, networks, inclusive events, and charity initiatives.

Inclusion at Fieldfisher: At Fieldfisher, led by the social model of disability, we are working towards removing accessibility barriers and maximising disability and neurodiversity inclusion in our recruitment processes. Should you have any accessibility requirements, please contact a member of Fieldfisher's recruitment team, who will work with you to implement suitable adjustments at any stage of the recruitment process. All conversations are treated in the strictest of confidence, and we would appreciate your feedback to ensure we can provide an accessible and enjoyable recruitment process.

Recruitment process: An online application form (completed by clicking the apply now button) and CV submission. 20–30-minute introductory call with one of our experienced recruiters. The interview process varies depending on the role you apply for. However, your recruitment contact will always let you know what to expect from the process, so nothing should come as a surprise. For hybrid opportunities, candidates will be invited to visit our offices and meet the team face-to-face. Our average process takes around 2-3 weeks, but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process, but if you have any specific questions before this please contact us at recruitmenthr@fieldfisher.com.