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- Tasks: Design and implement digital adoption solutions to enhance user experience and drive behaviour change.
- Company: Join a forward-thinking company focused on innovative digital solutions and user-centric design.
- Benefits: Enjoy flexible working options, professional development opportunities, and a collaborative team environment.
- Why this job: Be part of a dynamic team that shapes the future of digital adoption and user engagement.
- Qualifications: Must have relevant certifications in digital adoption platforms like WalkMe or Whatfix.
- Other info: This is a contract position ideal for tech-savvy individuals passionate about user experience.
The predicted salary is between 36000 - 60000 £ per year.
Job Summary: Responsible for designing, implementing, and managing digital adoption solutions such as WalkMe, SAP Enable Now, Whatfix, UserLane, Oracle Guided Learning, etc., to drive user behaviour change, including tooling feasibility, requirement gathering and integration. Requires a unique blend of technical expertise, user-centric design thinking, and strong stakeholder management skills. Responsible for understanding client business needs, translating them into effective DAP strategies, and leading the technical implementation of solutions using platforms like WalkMe, SAP Enable Now, Whatfix, and others.
Key Responsibilities:
- Lead discovery sessions with clients to understand their business challenges and define DAP requirements.
- Design and develop innovative DAP solutions, including the creation of interactive walkthroughs, training materials, and in-app guidance.
- Determine the optimal hosting and deployment strategy for the DAP solution, considering factors like security, scalability, and integration with existing IT infrastructure.
- Collaborate with client technical teams to ensure seamless integration with existing systems and applications.
- Develop prototypes and mock-ups to effectively communicate design concepts and gather feedback from stakeholders.
- Conduct user research and persona development to understand user needs and preferences.
- Communicate effectively with stakeholders at all levels, including business users, IT teams, and executive leadership.
- Conduct solution walkthroughs and training sessions to ensure user adoption and knowledge transfer.
- Build strong relationships with clients and internal teams to foster collaboration and drive project success.
- Lead cross-functional teams in project execution, ensuring timely delivery and alignment with client objectives.
- Monitor and report on project progress, identifying and addressing any issues or risks.
- Foster strong relationships with stakeholders, ensuring their needs and expectations are met.
- Continuously evaluate and improve digital adoption strategies to maximize user productivity and satisfaction.
Certifications/Trainings: Must have at a minimum one of: WalkMe DAP Advisor, DAP Analytics I & II, DAP Builder I & II, DAP Consultant, DAP Delivery Consultant, DAP Delivery Engineer, DAP Program Manager I, Whatfix certifications.
Primary Skills:
- Consulting & Strategy: Digital Adoption Strategy Development, Business Transformation, Solution Design & Implementation, Stakeholder Engagement.
- User Experience & Change Management: User Research, Designing Learning Paths, Change Management Frameworks, Behavior Change Strategies.
- Project Management: Cross-Functional Team Leadership, Client-Focused Delivery, Alignment with Organizational Objectives.
Seniority level: Mid-Senior level
Employment type: Contract
Job function: Information Technology
Industries: Information Services
DAP Architect - Digital Adoption Platform - WalkMe Architect employer: Square One Resources
Contact Detail:
Square One Resources Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DAP Architect - Digital Adoption Platform - WalkMe Architect
✨Tip Number 1
Familiarise yourself with the specific digital adoption platforms mentioned in the job description, such as WalkMe and SAP Enable Now. Understanding their features and capabilities will help you demonstrate your expertise during interviews.
✨Tip Number 2
Prepare to discuss your experience in leading discovery sessions and gathering requirements from clients. Be ready to share examples of how you've successfully translated business needs into effective DAP strategies.
✨Tip Number 3
Showcase your ability to collaborate with technical teams by discussing past projects where you ensured seamless integration of digital solutions. Highlight any challenges you faced and how you overcame them.
✨Tip Number 4
Emphasise your skills in user research and persona development. Be prepared to explain how you have used these techniques to enhance user experience and drive adoption in previous roles.
We think you need these skills to ace DAP Architect - Digital Adoption Platform - WalkMe Architect
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the DAP Architect position. Familiarise yourself with digital adoption platforms like WalkMe, SAP Enable Now, and Whatfix to demonstrate your knowledge in your application.
Tailor Your CV: Customise your CV to highlight relevant experience in digital adoption solutions, user-centric design, and stakeholder management. Use specific examples that showcase your skills in leading discovery sessions and developing innovative DAP solutions.
Craft a Compelling Cover Letter: Write a cover letter that connects your background to the key responsibilities of the role. Emphasise your technical expertise, project management experience, and ability to foster strong relationships with clients and teams.
Showcase Relevant Certifications: If you have any certifications related to digital adoption platforms, such as WalkMe DAP Advisor or Whatfix certifications, be sure to mention them prominently in your application. This will strengthen your candidacy and show your commitment to the field.
How to prepare for a job interview at Square One Resources
✨Understand the Digital Adoption Landscape
Familiarise yourself with various digital adoption platforms like WalkMe, SAP Enable Now, and Whatfix. Be prepared to discuss how these tools can be leveraged to drive user behaviour change and improve client outcomes.
✨Showcase Your Technical Expertise
Highlight your technical skills and experience in designing and implementing DAP solutions. Be ready to provide examples of past projects where you successfully integrated these platforms into existing IT infrastructures.
✨Demonstrate User-Centric Design Thinking
Prepare to discuss your approach to user research and persona development. Share how you gather user feedback and incorporate it into your designs to ensure that the solutions meet user needs effectively.
✨Emphasise Stakeholder Management Skills
Be ready to talk about your experience in leading discovery sessions and collaborating with cross-functional teams. Highlight how you build relationships with clients and stakeholders to ensure project success and alignment with their objectives.
