Membership Executive

About the job

🧢 Role | Membership Executive

💫 Company | Professional Membership Body

🎯 Areas | Membership Services, Customer Support, Data Management

✨ Tech | CRM (Salesforce), Microsoft Office

📍 Based | London

💻 Remote | Hybrid

💰 Offer | up to £33,000 + benefits

Hi 👋

We’re working with a respected professional membership organisation that’s passionate about supporting its members and upholding high standards. They’re looking for a detail-oriented and proactive Membership Executive to join their friendly and collaborative team.

💥 As a Membership Executive you will:

• Process membership and qualification assessment applications.
• Maintain and update member records in the CRM system.
• Handle member reinstatements and ensure data accuracy.
• Follow up on incomplete applications to ensure timely completion.
• Respond to email and phone enquiries with professionalism and care.

💥 You'll likely be someone who:

• Has experience in customer service and data processing.
• Is highly organised with excellent attention to detail.
• Communicates confidently, both in writing and verbally.
• Can work independently and manage multiple deadlines.
• Is proficient in Microsoft Office; CRM experience (e.g. Salesforce) is a plus.
• Has experience in a professional membership or similar setting.