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For Companies At a Glance
- Tasks: Be the go-to person for retailers, ensuring smooth operations and high satisfaction.
- Company: Join a dynamic local company that values innovation and collaboration.
- Benefits: Enjoy career growth opportunities, comprehensive benefits, and on-site parking.
- Why this job: Perfect for extroverts who thrive in busy environments and love building relationships.
- Qualifications: Confident, self-motivated individuals with a passion for retail are encouraged to apply.
- Other info: Part-time role with 22.5 hours per week and a salary of £40,000 pro rata.
The predicted salary is between 24000 - 48000 £ per year.
Client Liaison Officer
Part-time (22.5 hours per week)
Location: Havering, Essex
Salary: £40,000 pro rata
Are you a confident, self-motivated, and commercially driven individual with a passion for retail? Our client is seeking an energetic and dynamic Client Liaison Officer to support their management team. This role is perfect for someone who thrives in a busy and varied environment and loves building strong relationships.
You will be the key liaison between individual retailers and the management team. You\’ll play a crucial role in developing and implementing commercial and asset strategies, utilising your exceptional communication skills to ensure smooth operations and high levels of satisfaction among retailers.
Key Responsibilities:
- Collate and analyse daily, weekly, and monthly sales data, identifying areas of growth and risk, and producing trend analysis reports.
- Provide regular updates to clients and management teams regarding retailer performance and issues.
- Conduct regular visits to retailers to maintain positive relationships, gain feedback, and provide support.
- Focus on delivering outstanding customer service.
- Lead the induction of new retailers and store managers, and develop training programmes tailored to their needs.
- Manage retailer events and ensure they are well-coordinated with the management team.
- Engage retailers in sales growth opportunities such as events, promotions, and marketing activities.
Perks:
- Career Growth: Opportunities for progression and training are available and encouraged.
- Comprehensive Benefits: A full benefits package will be discussed.
- Convenience: Parking available on-site.
- Dynamic Environment: Join a team that values innovation and collaboration.
If you\’re looking to join an ambitious local company and thrive in a role that values your extroverted personality, we invite you to apply online without delay. For a comprehensive job description, please contact Denise, Alex, or Clare at Adecco Romford (option 2).
Client Liaison Officer employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Liaison Officer
✨Tip Number 1
Make sure to showcase your exceptional communication skills during the interview. Since this role involves liaising between retailers and the management team, demonstrating your ability to build strong relationships will be key.
✨Tip Number 2
Familiarize yourself with retail trends and data analysis. Being able to discuss how you can collate and analyze sales data effectively will set you apart as a candidate who understands the commercial aspects of the role.
✨Tip Number 3
Prepare examples of how you've delivered outstanding customer service in previous roles. This will help illustrate your commitment to maintaining positive relationships with retailers and ensuring their satisfaction.
✨Tip Number 4
Research the company’s current events and promotions. Showing that you are proactive and have ideas for engaging retailers in sales growth opportunities will demonstrate your enthusiasm for the role.
We think you need these skills to ace Client Liaison Officer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Client Liaison Officer position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in retail or client management. Use specific examples that demonstrate your ability to build relationships and deliver outstanding customer service.
Showcase Communication Skills: Since exceptional communication skills are crucial for this role, provide examples of how you've effectively communicated with clients or team members in past positions. This could include managing feedback or conducting training sessions.
Tailor Your Application: Customize your cover letter to reflect your passion for retail and your understanding of the company's goals. Mention how your skills align with their needs and express your enthusiasm for the opportunity to contribute to their success.
How to prepare for a job interview at Adecco
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail industry during the interview. Share specific examples of how you've engaged with retailers in the past and how you can bring that energy to the role.
✨Demonstrate Strong Communication Skills
Since this role requires exceptional communication, prepare to discuss how you've effectively communicated with clients or team members in previous positions. Use examples that highlight your ability to build relationships and resolve issues.
✨Prepare for Data Analysis Questions
Be ready to talk about your experience with data analysis, especially in relation to sales performance. Think of instances where you've identified trends or areas for improvement and be prepared to discuss your approach.
✨Highlight Your Customer Service Experience
Customer service is key in this role. Prepare to share stories that showcase your commitment to delivering outstanding service and how you've gone above and beyond to ensure client satisfaction.
