Demand Planning Manager

The Demand Planning Manager leads a team of Demand Planners to manage the service level for the country/Marketing Sales Unit.

The Operations function ensures the integration of all key business processes from supplier to customers, providing products, services and information that add value for customers and stakeholders. The function manages sourcing, procurement, manufacturing, supply chain (warehousing, logistics and distribution) and planning processes and ensures optimal alignment between demand and supply at a global scale, taking into account efficiency, required flexibility, security of supply and considering costs, working capital, quality levels, service levels, company and society values.

Job Description

The key responsibilities of the Demand Planning Manager are:

• Leading a team of Demand Planners, who together:
• Manage service level for the country/MSU.
• Identify & resolve service risks, with escalation to the Central Planning for decision-making in case of stock shortages.
• Communicate product availability (including NPDs) vs demand to Customer Service.
• Monitor slow moving and potentially obsolete stocks, & propose improvement actions for approval by Central Planning.
• Executes local S&OP Demand meetings.
• Service: Ensure that agreed target weekly service levels are achieved for the MSU
• Identifying & resolving service risks.
• Talent management: focus on people development and consistently improve the capabilities of the team of Demand Planners.
• Evaluate external customer satisfaction, define and implement improvement activities based on these results.

Qualifications

Must have:

• Experience or potential to lead a team of 6-10 people;
• Highly analytical and accurate;
• Minimum 5 years Supply Chain planning experience;
• Experienced with SAP APO;
• Good communication skills and capable of influencing others;
• Eager to take ownership and initiative;
• Good English & local language
• FMCG experience
• University degree or bachelor degree & equivalent work experience.

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