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For Companies At a Glance
- Tasks: Manage tenancies, oversee building safety, and support residents in a vibrant community.
- Company: Join Central & Cecil Housing Trust, a not-for-profit supporting over 55s in London since 1926.
- Benefits: Enjoy flexible working, wellbeing support, career development, and discounts on various services.
- Why this job: Make a real impact in residents' lives while working in a supportive and dynamic environment.
- Qualifications: Experience in housing management, strong communication skills, and a passion for helping others.
- Other info: Immediate interviews available; apply now to join a team that values your contributions!
The predicted salary is between 28400 - 37900 ÂŁ per year.
Salary: ÂŁ31,672 per annum
Location: London W9
Hours: 37 hours per week
The Vacancy
Do you have experience in housing/tenancy management? If you do please keep reading.
Your Role
As a Housing Officer you will work within Ada Court, our sheltered housing scheme in Maida Vale. Day to day you will find yourself overseeing building safety, managing tenancies including viewings, settling in new residents and sign ups and completing fire risk assessments. It’s a role with many hats and you’ll enjoy the variety the role brings and will happily use your previous experiences to gain great outcomes. You’ll be part of resident’s meetings and will be responsible for reporting both communal and resident’s repair requirements. The role could also see you managing light anti-social behaviour issues, so being able to effectively communicate is a must.
About You
You’ll see yourself as a people person, able to build rapport and show empathy but also robust in your working relationships. The ideal candidate will be enthusiastic and energetic. To be successful in this role you will have previous housing/tenancy management experience, ideally with a local authority or housing association. The following are considered essential:
- Experience in tenancy management, including audits and signposting to other agencies for additional resident support
- Strong awareness of building health & safety issues
- Ability to work independently, exercising good initiative and judgement.
- Great communication skills, you’ll be a go to person so building rapport will be very important
- Awareness of safeguarding issues, proactively ensuring that people are kept safe, protected from harm.
- Excellent written, communication and IT skills
Successful candidates will complete an Enhanced DBS check.
Who We Are
Central & Cecil Housing Trust as part of the Aster Group provides safe and affordable homes for people over 55 in London. Since 1926, we’ve helped our residents to enjoy vibrant, active and fulfilling lives. Today, C&C supports people aged over 55 across a portfolio of safe and affordable properties and care homes, in outstanding locations. As a not-for-profit organisation, we re-invest every penny into helping our residents achieve their potential. From partnerships in fitness and the arts, to innovative technology and building inspiring homes, we support vibrant, active, and connected communities. Day to day, we live our values: “to be pioneers, to believe in better, to do what we do from the heart, to invest in each other and to have the courage to act”.
What’s in it for me
We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:
- Flexible working – whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business’ needs
- A focus on colleague wellbeing – workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan
- We invest in colleagues’ careers and development through our leader and colleague development frameworks
- Defined Contribution Pension and attached life assurance
- Volunteering hours available to all colleagues to enable them to give back
- Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
- Enhanced leave
- We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives
If you consider this to be the right opportunity for you, apply as soon as possible with your most up to date CV. Please note that we may consider applications as soon as we receive them, interviews will be held as soon as possible and we will make an offer immediately, if we find the right candidate.
In role you will be known as a Service Officer. Aster is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & its subsidiary brands.
Housing Officer - Sheltered Accomodation employer: Aster Group
Contact Detail:
Aster Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer - Sheltered Accomodation
✨Tip Number 1
Familiarise yourself with the specific needs of sheltered accommodation residents. Understanding their unique challenges and how to support them will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work with local authorities or housing associations. Building connections can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with tenancy management in detail. Be ready to share specific examples of how you've handled audits, signposting, and building safety issues in previous roles.
✨Tip Number 4
Demonstrate your communication skills by engaging in community events or forums related to housing. This shows your commitment to the field and helps you practice the rapport-building skills essential for the role.
We think you need these skills to ace Housing Officer - Sheltered Accomodation
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in housing and tenancy management. Include specific examples of your previous roles, particularly any relevant achievements or responsibilities that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for working with residents over 55 and your understanding of building safety and health issues. Mention how your skills in communication and rapport-building will benefit the role.
Highlight Relevant Experience: In your application, emphasise your experience with audits, signposting to agencies, and managing anti-social behaviour. Use bullet points to make these experiences stand out clearly.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Aster Group
✨Showcase Your Housing Experience
Make sure to highlight your previous experience in housing or tenancy management during the interview. Be prepared to discuss specific examples of how you've managed tenancies, conducted audits, or supported residents in the past.
✨Demonstrate Communication Skills
As a Housing Officer, effective communication is key. Practice articulating your thoughts clearly and confidently. You might be asked about how you would handle resident meetings or resolve conflicts, so think of scenarios where you've successfully communicated with diverse groups.
✨Understand Health & Safety Regulations
Familiarise yourself with building health and safety issues relevant to sheltered accommodation. Be ready to discuss how you would ensure compliance and safety for residents, as this will show your awareness of the responsibilities that come with the role.
✨Emphasise Empathy and Rapport Building
The role requires a people-oriented approach. Prepare to share examples of how you've built rapport with residents or colleagues in the past. Highlight your ability to empathise with others and how this has positively impacted your work.
