Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer queries, bookings, and sales orders while ensuring top-notch service.
- Company: Join Sportsafe UK, a leading sports equipment company with a strong community focus.
- Benefits: Enjoy 20 days annual leave, health cash plan, and discounts through our benefits portal.
- Why this job: Gain hands-on experience in a supportive team while making a positive impact in sports and education.
- Qualifications: No prior experience needed; just bring your passion for learning and commitment to the role.
- Other info: Full-time role with flexible hours and opportunities for career progression.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Sportsafe UK is looking for an Apprentice Account Manager for our Colchester Head Office. Sportsafe, established in 1997, is a leading company with over 70 dedicated professionals across three locations in Essex, Manchester, and Scotland. We specialise in supplying, installing, inspecting, and maintaining sports and fitness equipment for a diverse client base, including primary and secondary schools, private institutions, sports centres, care homes, and various governmental authorities.
Core Values - our culture makes us different from our competitors:
- Trust: We put faith in our colleagues, helping and inspiring them to give their best.
- Integrity: We are motivated by our desire to operate with honesty, consideration, and quality of service.
- Pride: We work hard to succeed, and we celebrate our achievements.
- Passion: We are passionate about transforming lives and helping communities.
- Respect: We respect innovation, hard work, and community involvement.
Responsibilities:
- Be responsible for customers who are allocated to you and deal with queries, bookings and returns.
- Ensure accurate information is obtained from the customer and entered into the CRM System, and all relevant procedures are followed.
- Responsible for raising all inspections, call outs, repairs and customer requests, and sales orders.
- Inspection orders must always be raised a minimum of three months in advance.
- Ensure all planned orders are confirmed at least two weeks in advance and no jobs go out unconfirmed.
- Working closely with the Operations Director and Logistical Planner to ensure any returned work is rebooked and reconfirmed, within the same week where possible.
- Be positive and motivated in your approach, and provide support to your colleague.
- To own and nurture the relationship between Sportsafe and our customers, being the point of contact to explain inspection reports and convert remedial quotes into sales orders.
- To be an ambassador of Sportsafe and promote the wider range of products and services to our customers.
- To exceed sales, conversion, leads and calls targets set, to report weekly on progress and to maintain these records accurately and accordingly.
- Evaluate your accounts' sales and recommend new strategies for performance improvements.
- Address business enquiries from customers and team members in a professional manner.
- Resolve business issues and ensure that all escalated issues are closed.
- Work in compliance with company policies and procedures.
- To ensure all procedures in the company handbook are adhered to and to ensure paperwork is completed correctly.
- To ensure customer satisfaction is given to all customers no matter how large or small.
- To abide by company rules, Health and Safety and quality policies.
- Carry out all reasonable tasks, requests or projects as requested.
Key Skills, Characteristics and Experience:
- Commitment to the Apprenticeship: We seek individuals who value the opportunity an apprenticeship provides.
- Punctuality & Attendance: Good punctuality and consistent attendance are essential traits for success at Sportsafe.
- Willingness to Learn: Our apprenticeship program offers a unique learning experience.
- Commitment to a Minimum of 15 Months: Candidates must be prepared to complete at least the first 12 months on the apprentice wage.
- Genuine Interest in the Role: A passion for sports and education will make this role more engaging and rewarding.
What We're Looking For:
- This full-time role is fast-paced and requires strong attention to detail and excellent organisational skills.
- Ideal candidates will be Team Players - Able to work effectively within a close-knit and friendly team.
- Customer-Focused - Committed to delivering excellent service to clients.
- Hardworking & Motivated - Driven to succeed with a strong work ethic.
- Personable & Positive - Enthusiastic, resilient, and eager to contribute.
In return, we offer:
- 40-hour working week Monday to Thursday 8.00 am - 4.45 pm Friday 8.00 am - 3.30 pm 30-minute lunch break.
- 20 Days annual leave + 8 bank holidays.
- Auto Enrolment Pension - Salary sacrifice + Employer contribution (eligibility depending on age).
- Health Cash Plan (Reimbursement for the value of Dental, Optical and some other medical services).
- Group Life Insurance (Death in Service benefit).
- Staff benefits portal for retailer discounts.
- Employee Assistance Programme (Legal Advice, Mental Health Wellbeing Support).
- Annual Christmas Get-together.
- Bike to Work Scheme.
Apprentice Account Manager employer: Sportsafe UK Limited
Contact Detail:
Sportsafe UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Account Manager
✨Tip Number 1
Familiarise yourself with Sportsafe's core values and culture. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs, particularly around trust, integrity, and passion for sports.
✨Tip Number 2
Showcase your enthusiasm for learning and development. Be prepared to discuss how you plan to make the most of the apprenticeship opportunity and what specific skills you hope to gain that will benefit both you and Sportsafe.
✨Tip Number 3
Research the sports and fitness equipment industry, especially the types of clients Sportsafe serves. Being knowledgeable about their customer base will help you engage more effectively during conversations and show your genuine interest in the role.
✨Tip Number 4
Prepare to discuss your organisational skills and how you manage your time effectively. Since punctuality and attendance are crucial for this role, having examples ready will demonstrate your commitment to these essential traits.
We think you need these skills to ace Apprentice Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the responsibilities of the Apprentice Account Manager role. Emphasise any customer service experience, teamwork, and organisational skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your genuine interest in sports and education. Mention why you are excited about the apprenticeship and how your values align with Sportsafe's core values like trust, integrity, and passion.
Showcase Your Commitment: In your application, express your commitment to completing the apprenticeship and your willingness to learn. Highlight any previous experiences that demonstrate your dedication and work ethic.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Sportsafe UK Limited
✨Show Your Commitment
Make sure to express your enthusiasm for the apprenticeship and how much you value the opportunity. Highlight any previous experiences that demonstrate your commitment to learning and growing in a professional environment.
✨Demonstrate Punctuality
Arrive on time for your interview, as this reflects your understanding of the importance of punctuality in a professional setting. Being early can also give you a moment to relax and prepare mentally.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewer about the role and the company. This shows your genuine interest in the position and helps you understand if it's the right fit for you.
✨Emphasise Teamwork
Since the role requires working closely with others, be prepared to discuss examples of how you've successfully collaborated in a team. Highlight your ability to communicate effectively and support your colleagues.
