At a Glance
- Tasks: Join us as a Phlebotomist, taking blood samples and ensuring excellent client experiences.
- Company: Randox Health is a leader in clinical diagnostics, dedicated to improving global health with innovative technology.
- Benefits: Enjoy flexible shifts, a dynamic work environment, and the chance to make a real impact on health.
- Why this job: Be part of a revolutionary team that empowers individuals to take charge of their health and well-being.
- Qualifications: Previous phlebotomy experience and a certificate of competence are essential; customer service skills are a must.
- Other info: Work full-time for 6 months in a vibrant shopping centre location with opportunities for growth.
The predicted salary is between 24000 - 36000 £ per year.
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have exciting new career opportunities for Phlebotomists within our clinic in Westfield shopping centre in Stratford.
At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset – moving from a model of sickness management to true preventative healthcare.
Location: Unit 1090, Westfield, Stratford City, Montifichet Road, London, E20 1EJ
Contract Offered: Full-time, temporary for 6 months
Working Hours / Shifts: 4 on 4 off within the following hours: 10am to 9pm, Monday to Friday, 9am to 8pm on Saturday and 12pm to 6pm on Sunday.
For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.
What does the Phlebotomist role involve?
This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:
- Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
- Demonstrate sensitive communication to ensure client understanding and consent.
- Maintain accurate records in PIS, uploading all relevant documentation.
- Represent the company professionally at offsite events and appointments.
- Engage in upselling and cross-selling at our private health clinic.
- Proactively drive sales and exceed targets.
- Complete company forms, specimen labelling, and laboratory test order forms accurately.
- Demonstrate high IT literacy in order to manage various software systems and daily tasks.
Essential criteria:
- Previous phlebotomy experience
- Phlebotomy certificate of competence
- Flexibility with working hours, as required by the business inclusive of evenings and weekends.
- Exemplary customer service skills and experience.
- Ability to manage existing clientele and generate new clientele at the same time.
- High level of IT literacy.
Desirable:
- Experience in a private healthcare setting.
- Proficiency in the use of Microsoft packages.
- Confidence and experience working internal / external events.
- Sales / Retail experience.
- Valid UK driving license.
25/PBWS - Phlebotomist employer: Randox Laboratories
Contact Detail:
Randox Laboratories Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 25/PBWS - Phlebotomist
✨Tip Number 1
Familiarise yourself with Randox Health's innovative technology and services. Understanding their approach to preventative healthcare will not only help you during the interview but also show your genuine interest in the company and its mission.
✨Tip Number 2
Highlight your customer service skills during any interactions with the team. Since the role involves ensuring an excellent experience for clients, demonstrating your ability to communicate sensitively and effectively can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your phlebotomy experience in detail. Be ready to share specific examples of how you've handled blood sample collections and client interactions, as this will showcase your competence and confidence in the role.
✨Tip Number 4
If you have experience in sales or upselling, be sure to mention it. The role requires driving sales and exceeding targets, so demonstrating your ability to engage clients and promote services can give you a competitive edge.
We think you need these skills to ace 25/PBWS - Phlebotomist
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Phlebotomist position. Tailor your application to highlight relevant experience and skills that align with what Randox Health is looking for.
Highlight Relevant Experience: Make sure to emphasise any previous phlebotomy experience and your phlebotomy certificate of competence in your CV and cover letter. Provide specific examples of how you've demonstrated exemplary customer service and IT literacy in past roles.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for preventative healthcare and your ability to engage with clients. Mention your flexibility with working hours and your willingness to undergo necessary vaccinations, as these are essential for the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in a healthcare setting.
How to prepare for a job interview at Randox Laboratories
✨Showcase Your Phlebotomy Skills
Make sure to highlight your previous phlebotomy experience and any relevant certifications during the interview. Be prepared to discuss specific techniques you use and how you ensure patient comfort and safety.
✨Demonstrate Customer Service Excellence
Since this role involves direct interaction with clients, emphasise your customer service skills. Share examples of how you've handled difficult situations or ensured a positive experience for patients in the past.
✨Be Ready for IT Literacy Questions
Given the high level of IT literacy required, brush up on your knowledge of Patient Information Systems and any software you’ve used in previous roles. Be prepared to discuss how you manage data entry and maintain accurate records.
✨Understand the Company’s Mission
Familiarise yourself with Randox Health's approach to preventative healthcare. Being able to articulate how their mission aligns with your values can set you apart as a candidate who is genuinely interested in the role.