Credit Control Assistant

Overview

Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology—or multiple X-ray technologies—to address each customer’s unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence.

Overview Role

This role involves ensuring timely collections from customers, managing credit risk, and maintaining accurate records of accounts receivable activity. It offers an exciting opportunity to support multiple internal business areas and liaise directly with a diverse customer base. Specific training will be provided for financial instruments requirements.

Responsibilities

• Review customer invoice requests to ensure correct handling of taxes, specific contract requirements, etc.
• Reconcile and manage selected customer accounts, resolve queries, and arrange offsets as applicable.
• Work closely with accounts payable staff to ensure offset transactions are properly booked and reconciled.
• Chase customers for payment through appropriate means.
• Resolve customer queries.
• Issue customer statements.
• Maintain customer contact records.
• Carry out credit checks on customers.
• Raise customer invoices, credit notes, pro forma, and/or inter-company debit notes.
• Handle ad hoc requests as required.
• Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork.
• Demonstrate behavior consistent with the company’s Code of Ethics and Conduct.
• Report any quality problems or defects to management for corrective action.
• Perform duties as assigned or modified to meet business needs.

Qualifications

• Highly accurate with attention to detail, articulate, numerate, and logical.
• Self-motivated, ambitious, eager to learn, and interested in improving processes.
• Organized, able to work independently and as part of a team, acting with initiative and confidence in a dynamic environment.
• Capable of coordinating activities across multiple departments, companies, and time zones to resolve issues effectively.
• Able to handle multiple, changing priorities under pressure.
• Skilled in presenting information clearly and concisely to varied audiences.

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