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- Tasks: Lead and motivate a team to deliver exceptional customer service and improve store operations.
- Company: B&Q is dedicated to helping customers create homes they love with innovative ideas and support.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and an award-winning pension scheme.
- Why this job: Join a diverse team where your ideas matter and you can make a real impact on customer experiences.
- Qualifications: Retail experience, strong problem-solving skills, and a positive attitude towards learning and teamwork.
- Other info: Flexible shifts available, including weekends and evenings, with a focus on diversity and inclusion.
The predicted salary is between 27232 - 28799 £ per year.
Full time or Part time/Jobshare - 36.75 hours per week
Permanent Contract
Shifts available Monday - Sunday, 6.00am - 9.00pm
£27,231.75 - £28,798.77 (Inclusive of a £0.54 per hour, store specific location allowance)
B&Q Cribbs Causeway
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Team Leader and you’ll be a big part of this.
What’s the job?
Great stores rely on great teams. You’ll help us develop both. Motivating, developing and supporting every member of your team, you’ll provide them with everything they need to give our customers the very best. You’ll manage resources and lead by example when it comes to safety and customer service. You’ll get creative too – finding and taking opportunities to do things differently and make things better.
What we need:
- With bags of retail experience and the ability to really get the best out of people, you’ll feel right at home with us.
- You’re a brilliant problem solver – comfortable making decisions quickly and putting them into action.
- Positive and curious, you’re full of ideas about how to improve the customer and colleague experience.
- You’ll be happy to expand your skills by using new technology and learning new ways of working.
- And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.
As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Team Leader - Decor employer: B&Q Limited
Contact Detail:
B&Q Limited Recruiting Team
recruitment@b-and-q.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Decor
✨Tip Number 1
Familiarise yourself with B&Q's values and mission. Understanding their commitment to customer service and community can help you align your answers during interviews, showcasing how you embody these principles.
✨Tip Number 2
Highlight your leadership experience in retail settings. Be prepared to share specific examples of how you've motivated and developed team members, as this role heavily focuses on team dynamics and support.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing scenarios where you've successfully resolved issues in a fast-paced environment. This will show your ability to think on your feet, which is crucial for the Team Leader position.
✨Tip Number 4
Be ready to discuss your adaptability to new technologies and processes. Since the role involves using new tools and methods, showing your willingness to learn and grow will make you a strong candidate.
We think you need these skills to ace Team Leader - Decor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience and leadership skills. Emphasise any previous roles where you motivated or developed a team, as this is crucial for the Team Leader position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your problem-solving abilities and creativity. Mention specific examples of how you've improved customer experiences in past roles, as this aligns with what B&Q is looking for.
Showcase Your Flexibility: In your application, highlight your willingness to work varied shifts, including weekends and evenings. This demonstrates your commitment to the role and aligns with the company's needs.
Research B&Q's Values: Familiarise yourself with B&Q's commitment to diversity and inclusion. Reflect this understanding in your application by discussing how you can contribute to a positive and inclusive team environment.
How to prepare for a job interview at B&Q Limited
✨Showcase Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your ability to motivate and develop a team. Prepare examples from your past experiences where you successfully led a team, resolved conflicts, or improved team performance.
✨Emphasise Problem-Solving Abilities
Highlight your problem-solving skills during the interview. Be ready to discuss specific situations where you made quick decisions that positively impacted customer service or team dynamics.
✨Be Creative and Open-Minded
The role requires creativity in finding new ways to enhance customer and colleague experiences. Think of innovative ideas you've implemented in previous roles and be prepared to share them.
✨Demonstrate Flexibility and Adaptability
Since the job involves working varied shifts, show your willingness to adapt to different schedules. Discuss any previous experiences where you successfully managed flexible working hours or adapted to changing circumstances.
